Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87792 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 2, 2018 — Rated 0 out of 10 by G.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You did not disappoint me at all. It is simply TOO SOON to comment on your work. As soon as I have more than a week to live with it, I will be able to respond. The actual work that Zach did here was fine, but carpets always look great when just done. You have to wait a while to see what happens.

Sincerely, Name removed

Report a concern   September 2, 2018 — Rated 10 out of 10 by Sheila Edgar Zerorez Phoenix
What do you like about our products and services?

Mostly Chris, he was polite and courteous yet down to earth. Carpets all look good have one spot in my bedroom, I think it is coconut oil or moisturizer, but it certainly looks better. Chris did spend extra time on spot. The carpets look wonderful and I was surprised there was no smell like wet dog while carpets were drying. I would definitely recommend Zerorez and hope Chris could do all the jobs. Sincerely, Sheila Edgar

Report a concern   September 2, 2018 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Good results and friendly technicians.

Report a concern   September 2, 2018 — Rated 10 out of 10 by Rebecca Loze Zerorez Phoenix
What do you like about our products and services?

Great service and pricing i wouldn't use anyone else

Report a concern   September 2, 2018 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Very efficient with excellent results!
Have already referred a friend & she is scheduled to clean her rugs!

Report a concern   September 2, 2018 — Rated 10 out of 10 by Barbara Cirando Zerorez Phoenix
What do you like about our products and services?

First of all the service guy was very nice and explained how he was going to clean our carpet. Our carpet after cleaning was very soft and fluffy. I would recommend Zerorez to my friends and family.

Report a concern   September 2, 2018 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Was very happy with how my carpet looked after Zerorez cleaned my carpet. Would recommend them to my friends.

Report a concern   September 2, 2018 — Rated 10 out of 10 by G.L. Zerorez Phoenix
What do you like about our products and services?

On time, professional, accommodating, no funky smell, dried quickly.

Report a concern   September 1, 2018 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

No Soap residue

Report a concern   September 1, 2018 — Rated 0 out of 10 by M.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Over priced for one resource and the cleaning plus the guy even though very nice banged up my freshly painted walls which a day ago I paid $12k for. Sorry but the honest truth.

Report a concern   September 1, 2018 — Rated 10 out of 10 by Heidi Weingart Zerorez Phoenix
What do you like about our products and services?

You make my carpets look great. No funky smells. You get in, do the job and leave quietly. LOVE IT.

Report a concern   September 1, 2018 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Carpet was pretty dirty in a few spots, and now it is very clean and way better than I expected. Dylan was personable and efficient. I am very happy with zerorez and will definitely use their services again

Report a concern   September 1, 2018 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Great customer service.

Report a concern   September 1, 2018 — Rated 3 out of 10 by D.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

To start off, I heard about your company from Johnjay and Rich.They raved about your service. My husband wanted to go with another company because he thought you guys were priced too high. I finally convinced him. $189.00
later we still have stains from our Chihuahua. That being one big reasons why I wanted to go with you guys. Johnjay having so many dogs at his home, said you guys alway remove their stains. That was not the case with us, so needless to say, we are not really satified with the quality of your service.

Report a concern   September 1, 2018 — Rated 10 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

They really work well

Report a concern   September 1, 2018 — Rated 8 out of 10 by C.A. Zerorez Phoenix
What could we do to improve?

My office carpet still smells. Doesn’t smell clean. My tile has white spots through the grout- either it’s residue soap from the process or something else. There was some water pooling spits after the tech left.

Report a concern   September 1, 2018 — Rated 10 out of 10 by Dorothy Joffrion Zerorez Phoenix
What do you like about our products and services?

Always the best, that is why I keep coming back to you..

Report a concern   September 1, 2018 — Rated 9 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Efficient service.

Report a concern   September 1, 2018 — Rated 8 out of 10 by S.H. Zerorez Phoenix
What could we do to improve?

Get rid of the carpet test kit demo kit type of carpet

Report a concern   September 1, 2018 — Rated 10 out of 10 by A.A. Zerorez Phoenix
What do you like about our products and services?

Our tech was great and the carpets look amazing!

Report a concern   September 1, 2018 — Rated 10 out of 10 by W.R. Zerorez Phoenix
What do you like about our products and services?

The cleaning was excellent .I would recamind it to any one ..

Report a concern   September 1, 2018 — Rated 10 out of 10 by Tammy Buxton Zerorez Phoenix
What do you like about our products and services?

Carpets look great and our technician was super nice

Report a concern   September 1, 2018 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Once carpet was dry, there was no smell or residue! Service person was friendly and explained the process and expectations.

Report a concern   September 1, 2018 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

Very happy with not only the service itself, but the technician was polite and eager to please!

Report a concern   September 1, 2018 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Thank you, our furniture looks great and our wool area rug looks new again. Our Tech Gabriel did a great job, so Friendly and helpful. We will use your service again and we recommend you highly.

Report a concern   September 1, 2018 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Fast service. Great people.

Report a concern   September 1, 2018 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Our technician, Steven Klages, did a great job!

Report a concern   September 1, 2018 — Rated 10 out of 10 by Virginia Guzman Zerorez Phoenix
What do you like about our products and services?

The young man did a very good job and was respectful and hard working!

Report a concern   September 1, 2018 — Rated 10 out of 10 by G.M. Zerorez Phoenix
What do you like about our products and services?

The prices have remained reasonable and the cleaning is thorough and nicely done. There is no artificial smell or perfume when they are done. I love this service!!

Report a concern   August 31, 2018 — Rated 10 out of 10 by C.K. Zerorez Phoenix
What do you like about our products and services?

Very thorough cleaning! Great service for a reasonable price.


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