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based on 87310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient service
Carpet dries quickly,noticeably clean and not stiff or crunchy. Peter F. did a great job on my carpet and upholstery. I have used Zerorez for 7 years and recommend them to friends and family.
Did a thorough job.
Our service man was right on time and very personable. Aron was very polite and explained what he was going to do and answered any questions we had. He also suggested that he could clean our tile grout right after he finished the carpet cleaning. We agreed and it looks brand new. He did an outstanding job on the carpet as well, we had some high traffic spots and now you can't even tell there was any dirty spots at all. Everything looks great and Arron should be complimented on his quality service and friendly attitude. Thank you so much, we will always use Zerorez and ask for Arron again!
No chemicals. And very friendly professionals
Polite staff and fair pricing, honest. No smelly residue, great job cleaning.
Carpets look fantastic. This was my first time using Zerorez and I would recommend to everyone!
Quality, service and fair pricing
Prompt service, friendly service man.
Left our carpet very nice and brand new feeling, not to mention the tech that cleaned was very friendly and courteous.
I’m surprised that areas of the carpets are stikl wet after 36 hours. I was hoping one traffic area would have come cleaner
I really like that your products do a great job and are non-toxic. Zach was here yesterday and he did a fantastic job! When your grandkids come in and the first thing they notice is that there is a difference in the flooring, you know he and your products did an outstanding job!
The tech was very thorough and fast.
Professional cleaning and polite service
The service technician, Joel, was professional & curtious.
Clean carpets, courteous efficient technicians.
CLean and courteous Carpets looked good
Peter did a fantastic job! Our carpets look fantastic.
The employee arrived on time; was polite, mannerly, wanted his work to be done correctly.
I appreciate the fact that he took pride in his work.
Quality product/service. Quality people. Punctual
I like the professionalism and providing options instead of trying to upsell me on what is not needed.
Very pleasant tech. Very informative.
I like that you don't use shampoos, afterwards the carpet did not feel crunchy at all, and while there was a concern about odors from prior pet stains, there doesn't seem to be an odor.
Our carpet was only 12 months old when we had it cleaned and well maintained. So the service tech had an easy job with our carpet he was only here about 30 minutes from the time he pulled up to the time he pulled out. The carpets do look very nice just like new. The real test will be to see the carpet stay as clean the next year as they stayed the first year. Very happy so far, however Zerorez is the most expensive carpet cleaning company in town.
The company called when they said they would to confirm my appointment. Then the day of, I got a call letting me know our technician was on his way. He was courteous and thorough! My carpets look great and the house smells even better! He was able to treat our cat urin stains as well!
The carpet looked brand new and feels great. Scheduling and having service was quick and easy. My quoted price was not change and inflated like other companies tend to do. Thank you!
Service was on time and at a reasonable cost.
Tech was amazing! Did a fantastic job and was very informative on carpet care.
Great service and carpet looked great!!
You park a van in the customers drive way and start it up, but mean while the the oil pan/ engine block has a MAJOR leak! and leaks all over my driveway.