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based on 87310 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Arrived on time, very professional.
Tech was polite and professional and informative...Honest about a spot or two that may not come out as expected and why...BUT the end result of his efforts were awesome...rugs looked new...very happy
Tech was very professional, thorough seemed to care very much that we were satisfied. Thank you.
No nonsense.
Prompt, professional service, fantastic price. Thank you.
Most amazing results!!! My brothers carpet was brought back to LIFE!!!
Very excellent service. Carpets look beautiful. Quick dried nice and fast
Clean
We liked how clean and soft our area rugs and couch were. There wasn't any greasy residue like the previous cleaners we used.
Haven't used any of your products but have had my carpet clean and they did a pretty good job the service person was very professional and knew what he was doing
You have always left my carpet cleaner than any other service I have used. Your employee's are always very friendly and polite. I would not even think of calling any other service.
Friendly and professional staff. Anthony did a great job. He worked hard and quickly.
Very clean carpet without the gross crunchy feel.
Try very hard to remove all stains; honest
Low to no use of chemicals. Carpet looked great!
Tile had to be redone. Waste of money.
Great product, great customer service.
My grout was not completely cleaned. I understand the grout lines won't come perfectly cleaned, but they now look like zebra stripes and look worse than all being dirty. Then, the tile itself was left looking extremely dirty. There were water drops and splashes and marks all over the floor. It didn't look like it was cleaned and had a film over the entire surface as well.
You can also tell that it wasnt' cleaned all the way to the baseboards, it's was about 2 inches away from the wall.
Our home was vacant as we are getting ready to sell and I returned to Phoenix this past week to view for myself. I was told by my realtor immediately after service that it looked bad. She wasn't being dramatic at all! I am extremely disappointed in the quality of care and work done and will NOT be recommending or using Zerorez again.
It was so easy to book a time and day on line. My carpets came out beautiful and no residue! They were soft as the day they were installed. No funny smell or the feel of soap after they were dry. The gentleman that did the cleaning was very nice and explained the products thoroughly. Very happy !
No extra charges1 . No pressure!!
I already posted why on your Facebook page, Google, & yelp.
Your carpet professional was very professional and courteous. He was on time and completed work at the time advised. The carpets were dry within the 8 hours and look/smell clean. Stone floors were cleaned as well and look great!
the process is the best- water only no soap.
product doesn't smell and the carpet looks and feels great when the techs are finished
Service provoder
Very professional - great service - carpets came out super clean and soft!
Jared was fantastic!
My area rugs looks great.
I wish I remembered my serving tech. He was fantastic! He was friendly, knowledgeable, and efficient. I love the results on my room carrier and large area rug. Thanks Zerorez!
-Allison, Surprise, AZ
Our worn out carpet came to life after Zerorez! Thanks for buying us more time to replace our flooring! We're very happy customers. Jeff & Lisa
Easy to schedule. Fast turn around time. Carpets look fantastic!