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based on 85270 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt. Courteous. Attention to detail. Professional.
I had an excellent experience with Zerorez! They were punctual, communicated clearly throughout the process, and did a thorough job cleaning my carpets. The results exceeded my expectations, and I’m very impressed with their professionalism and attention to detail. I highly recommend them to anyone in need of quality carpet cleaning services!
You don’t use chemicals to clean my carpet.
Drying time is quick.
Techs are polite and helpful. I like that they call when they are close to coming.
Friendly and professional - spots were taken our of our white carpet.
Don’t love that you charge 2-3x more for area rugs than carpets. It literally was no additional work. Technician wasn’t super helpful and i almost sent him away before he even started. Ended up cleaning much less than planned because I wanted him out of my house. Not his fault but couch and chair cushions needed to be dry cleaned. I didn’t know this was even a thing but had this been explained to me before the visit I would have had a different company come out and do the work rather than calling multiple companies. The couch and chair cushions were my biggest priority and they weren’t able to be cleaned.
Kyle was polite, courteous, knew his business, and answered all my questions!
Professional, always on time, great results
Nothing was cleaned properly at all, very disappointed and need a refund. Waiting to hear from management.
My service guy showed up a little after 12:00 with a call to me ahead of his arrival. He showed up, surveyed his work to be done, got his equipment ready to go, and a little over an hour, he was done. The job looked fantastic and I was proud of the work done! I think his name is Ramone. He was friendly and clean looking. If he is with Wolfgang's a year from now, I will ask for him! You have another well satisfied customer.
Nice, prompt, and efficient.
Very efficient and friendly
The carpet did not look clean.
Chris is very detail oriented and provided a great service.
None of our stains came out or even looked to be somewhat treated. I have photos showing no pre gross made on any of them. Really didn’t notice a before or after difference. Not very please given the price we paid
Service, scheduling, staff, outcome where all excellent!
Joshua and his team did a great job! He explained everything very well and was very thorough with the cleaning and recommendations.
I would highly recommend Joshua and Zerorez!!
Thank you!!!
On time and didn't take a long time. He was professional and took the time to explain how zerorez works. Also called me in to see the difference between before and after. I was amazed. I would definitely use your company again.
Tech did great job, knew what he was doing.
He was very courteous and went over each space thoroughly. Somehow we both missed a stain in middle of one room but it was blindingly sunny. Was done quickly and dried by the end of the day using standing fans. We did not do scorch guard but he asked, though it wasn’t pushed like previously. No chemical smell.
The tech did a great job and the carpets look terrific!
Great service with all contact points -- from initial phone call to finished cleaning. A wonderful group of employees. Carpets are A#1. I've been using Zerorez on a yearly basis for years and find them so much better than other services. No residue!!!
Send me my invoice marked paid. I am unable to open the file that the tech sent me.
The Technician was courteous, hardworking and honest. She did a great job.
Results are always better than expected. Staff and technicians very friendly and attentive to your needs.
Highly recommend this company.
Friendly and excellent service
Eric did an outstanding job in great time! Very friendly. Informed us of other services you provide. Would definitely have ZeroRez back to our home!
The technician was great, he really did a great job. I would like to have him come back to clean all the grout in my tiles. Very prompt and thorough. Highly recommend.
Technician was not honest about the price of add ons.
It was easy to schedule an appointment at the day/time best for me. Received reminder emails and text. The tech was on time and called ahead with his estimated time of arrival. Very pleasant. Also very easy to pay and sign up for a year reminder
It was great! Milo was very polite and did a great job!