Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84637 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2025 — Rated 10 out of 10 by Joady Shapiro Zerorez Phoenix
What do you like about our products and services?

Great company

Report a concern   January 10, 2025 — Rated 2 out of 10 by E.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Did not schedule very well.

Report a concern   January 10, 2025 — Rated 10 out of 10 by S.T. Zerorez Phoenix
What do you like about our products and services?

Timely, professional and clean csrpets

Report a concern   January 10, 2025 — Rated 10 out of 10 by Sherry Zumbrunnen Zerorez Phoenix
What do you like about our products and services?

Your staff are very courteous and efficient. The service is reasonable and there is no residue on the carpet. Thank you. I will see you next year. Sherry

Report a concern   January 10, 2025 — Rated 10 out of 10 by Jeff Burr Zerorez Phoenix
What do you like about our products and services?

Tommy Oh took great care of us on our carpet cleaning! We'll request him to return when we decide to have our tile done. Well done Tommy! Thank you! Jeff & Pat Burr, Ahwatukee-Foothills!

Report a concern   January 10, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Although the tech was delayed in getting to the house, he did a very efficient job of cleaning the carpets. They look great. We will be using your service in the future.

Report a concern   January 10, 2025 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

Jonah was fantastic

Report a concern   January 10, 2025 — Rated 10 out of 10 by R.S. Zerorez Phoenix
What do you like about our products and services?

Always fresh and clean after

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Tommy did an amazing job bringing our tile back to life. It shines and looks amazing. The grout looks brand new! I highly recommend requesting Tommy if you do your tile because he worked diligently to make our tile and grout look brand new. Great Job!

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Good cleaning job

Report a concern   January 10, 2025 — Rated 10 out of 10 by Peggy Underwood Zerorez Phoenix
What do you like about our products and services?

On time and did a great job - my carpets look beautiful!

Report a concern   January 10, 2025 — Rated 10 out of 10 by Kristin Dragos Zerorez Phoenix
What do you like about our products and services?

Our technician was fantastic! He did a great job and got everything done quickly.

Report a concern   January 10, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Good work

Report a concern   January 10, 2025 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

The special price and the service!

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

I’ve used you several times for carpet cleaning. Always a great job

Report a concern   January 10, 2025 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

The ease of setting up the service. The amount of communication and the professionalism of the staff. My technician was also very kind and considerate.

Report a concern   January 10, 2025 — Rated 10 out of 10 by Dave DeLucia Zerorez Phoenix
What do you like about our products and services?

Great people and good job

Report a concern   January 10, 2025 — Rated 10 out of 10 by Kristi Miller Zerorez Phoenix
What do you like about our products and services?

Excellent service from start to finish.

Report a concern   January 10, 2025 — Rated 5 out of 10 by L.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Rushed through the job and the quality of cleaning was inconsistent through the job. Some areas after dry were still visibly not clean.

Report a concern   January 9, 2025 — Rated 2 out of 10 by K.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid to have my bathroom tile grout cleaned and I don’t believe it was done. The grout is still dirty.

Report a concern   January 9, 2025 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Polite, efficient, competent. They just do a good job.

Report a concern   January 9, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

very professional, quick to response, on time.

Report a concern   January 9, 2025 — Rated 10 out of 10 by Jayne Reynolds Zerorez Phoenix
What do you like about our products and services?

No chemicals and the young man that did our cleaning was professional and absolutely delightful.

Report a concern   January 9, 2025 — Rated 10 out of 10 by Jennifer Aranda Zerorez Phoenix
What do you like about our products and services?

Great staff

Report a concern   January 9, 2025 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

fast efficient service, and the carpets look great.

Report a concern   January 9, 2025 — Rated 0 out of 10 by C.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpets don’t look any different than before they were cleaned. The cleaning was done by 11:30 am yesterday but the carpets are still damp today. We have had fans going and even opened the windows all day for air flow. Because of that I don’t think water was taken out of the carpets properly. I was hoping for a fresh clean scent after the carpets were done and it just smells damp.

In one room, my teenage sons room, he had eaten something in there (which isn’t allowed but teenagers) and had a very small drizzle of sauce on the baseboard and a tiny bit on the carpet which is still there after the cleaning. While I can easily spot clean it with water and a cloth it’s shocking to me that something so obvious was missed.

Super disappointed after spending $700.00.

Report a concern   January 9, 2025 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Jacob was great. Very efficient. Results look great.

Report a concern   January 8, 2025 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Wry professional
And great service

Report a concern   January 8, 2025 — Rated 10 out of 10 by W.T. Zerorez Phoenix
What do you like about our products and services?

On time, well done, friendly technician.

Report a concern   January 8, 2025 — Rated 10 out of 10 by Jacqulyn Currey Zerorez Phoenix
What do you like about our products and services?

Service tech was friendly and very informative. Very happy with our couch cleaning service.


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