Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84635 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 18, 2025 — Rated 10 out of 10 by M.P. Zerorez Phoenix
What do you like about our products and services?

Your technicians are on time ! My carpets look great after

Report a concern   January 18, 2025 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Your process uses no shampoo. Your technician was on time and called when he was near. Your technician was friendly. The carpet looked very clean when the cleaning was complete. The carpet dried quickly.

Report a concern   January 18, 2025 — Rated 10 out of 10 by Floralea Huffman Zerorez Phoenix
What do you like about our products and services?

Very efficient !! Looks great .. and on time .. would definitely let all my friends know about great service !!!

Report a concern   January 18, 2025 — Rated 10 out of 10 by G.H. Zerorez Phoenix
What do you like about our products and services?

My carpets are 17 years old and David was able to get them looking refreshed again. Everything smells wonderful and carpets were dry in about 4 hours. There were some tough stains in one bedroom and I was shocked to see how nice that room looked.

Report a concern   January 18, 2025 — Rated 10 out of 10 by T.T. Zerorez Phoenix
What do you like about our products and services?

10 seconds ars!

Report a concern   January 18, 2025 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Excellent carpet cleaning service, great customer service and easy scheduling

Report a concern   January 17, 2025 — Rated 10 out of 10 by Rob Briscoe Zerorez Phoenix
What do you like about our products and services?

I’m happy with the results of the tile cleaning. The technician was friendly and explained the process before and as he completed the work.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Fran Gauer Zerorez Phoenix
What do you like about our products and services?

Agent arrived on time and was courteous. Quincy was careful with my furniture and willing to help in any way he could. I recommend this company to anyone looking to have their carpet cleaned in an efficient manner.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Ozzie Pedrera Zerorez Phoenix
What do you like about our products and services?

Skylar did a great job cleaning out tile he was professional and courteous! I would recommend him and Zerorez to anyone.

Report a concern   January 17, 2025 — Rated 10 out of 10 by C.J. Zerorez Phoenix
What do you like about our products and services?

Xxxx

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Very efficient and the results are always great.

Report a concern   January 17, 2025 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Everything. From the first phone call setting up the appointment, friendliness of staff, easy website with lots of information, and finally to the technician - all very professional and he did a great job on our carpet.

Report a concern   January 17, 2025 — Rated 2 out of 10 by B.A. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have never used Zerorez but took this opportunity to try them. I will not be choosing them again. The associate that cleaned the carpets was very courteous and professional and for the most part clean. He suggested we wait 6-8 hours before we walk on them to ensure they were dry. We did leave most of the areas until the next day but our bedroom we went in that night. I noticed that the carpet felt "hard and crunchy" or stiff but thought it just needed to get good and dry and then I could vacuum and it would go back to the nice soft fiber it was before the cleaning. I did not find this the case in any of the rooms. I vacuumed the entire house and still notice that the carpet is not soft as it was before the cleaning. I still find after a week it has not softened up like the areas not cleaned. I will go back to the competitor as they never left the carpet feeling hard and crunchy.

Report a concern   January 17, 2025 — Rated 10 out of 10 by Jane Jadlot Zerorez Phoenix
What do you like about our products and services?

The guy who cleaned was so nice & did an excellent job!

Report a concern   January 17, 2025 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

Our tech was very polite, friendly, and on time. Everything looks great. Thank you.

Report a concern   January 17, 2025 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

YOUR CREW DOES A GREAT JOB OF CLEANING..

Report a concern   January 17, 2025 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

courteous, diligent, polite,

Report a concern   January 17, 2025 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

The service technician did a fantastic job and answered my questions knowledgably. The products clean well and do not leave the carpets feeling stiff or sticky.

Report a concern   January 17, 2025 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Cleaning was done well and on time. Service person was knowledgeable and courteous. It was easy to schedule.

Report a concern   January 17, 2025 — Rated 2 out of 10 by A.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Many spots did not come out and appear to be new spots that were not there before. Unless I specified pointed to a stain it appears all others were not addressed. Chair did not come clean.

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

The price is competitive. The staff has shown competency. The results are acceptable.

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Prompt, realistic about what they can do. Good tecks

Report a concern   January 17, 2025 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Mike did a great job! thank you!

Report a concern   January 17, 2025 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Results are better than other companies and customer service has always been good.

Report a concern   January 17, 2025 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The gentleman was very efficient and a pleasure to have here.

Report a concern   January 17, 2025 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   January 17, 2025 — Rated 10 out of 10 by Stuart Watts Zerorez Phoenix
What do you like about our products and services?

Carpets came out great, Coltin the guy that did the work was awesome. Very happy will be using you again.

Report a concern   January 17, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Just recommended to our neighbor. Carpets look great and no chemical odor.

Report a concern   January 17, 2025 — Rated 5 out of 10 by D.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The person was very nice but my carpet now feels like rubber and hard. There is a residue left on the carpet evidently and looks nothing like the fake pictures you have on Facebook.

Report a concern   January 17, 2025 — Rated 9 out of 10 by A.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez service is easy to schedule and the service is great. I love how my carpet feels and looks once they've cleaned them.


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