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based on 87301 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet was left pretty wet and once it dried i noticed that it didn't get very clean. I remember the tech said the traffic areas didn't clean well.
I wound up calling Coyt and they came in to clean a couch and offered to redo the traffic areas at no extra cost. The areas came out beautifully and i will definitely use them in the future. Sorry, but I feel it was a waste of money using zerorez.
Carpets looked like new and your tech was friendly, professional and knowledgeable.
Fair prices, great cleaning process, great technicians. Very happy with the total customer experience.
The team is super friendly, easy to communicate with, and quick to provide service. They’re punctual and efficient at our home when they arrive. When finished, our carpeting looks brand new! We highly recommend them and will contact them next time we need our carpets cleaned.
I have had both my carpet and tile cleaned in the past few weeks. They both were really dirty and both look great. The water they use is awesome, as I am allergic to most chemicals. I bought some of their water and use it for almost all my cleaning. Also, service is tops. Both times the guys were friendly and helpful, felt comfortable having them in my home.
I received excellent customer service from ordering (I did it online) to follow thru with updates to the prompt arrival of the technician. He was very customer service oriented and answered all of my questions, got to work right away and was very thorough and efficient. I called Zerorez because friends and family have recommended them and they did not disappoint. I will use them again.
Eric and John were professional knowledgeable, willing to answer my questions and pleasant to work with.
The technician was on time, and he was thorough as he completed the job. He gave me an honest appraisal of work that should be done, could be done, and didn’t need to be done. I will definitely use Zerorez again!
My tile looks amazing.
Lacy was amazing!!!
The carpets don’t look any different that before tech came out.
My carpet looks so much better. Thank you so much for the wonderful job. I will recommend you to all my family and friends.
Able to get minor pet smells out of carpet and carpet looks very clean.
They eork
I like your product a lot. The last tech I had (Austin) did a terrific job.
TJ did an excellent job and was very professional. The products were very effective and free of residue.
Jesse was excellent! He was very polite and professional. I will definitely use your company again.
Quick and clean.
Great service, great results, and competitive pricing!
We'll be calling Zerorez next time for sure!
Price was too much for the areas I had done.
I am very please not only with the quality of service, but also the timeliness. I received a call that the technician would like to come earlier than the appointed time and this fit my schedule even better. The time to complete the service was much faster than I anticipated and there was no skimping on the quality.
Thank you. I will call again when needed.
Prompt service with friendly, knowledgeable technician.
The technician Paul was very cordial and professional. He was an great assist for your business.
That you do a great job of cleaning our furniture and tile shower as well as seal the grout of the tile shower. We appreciated the politeness of your technician, Mike, and that he did very thorough work. He can come back anytime! Thank you!
The water, my carpet is always soft after cleaning, not hard and course.
Always early, and on time...appreciated
We liked that you called to confirm you were coming in a 2 hour window, and then actually showed up on time. We liked that there were no hidden costs. The final amount was exactly the same as was quoted at the beginning of the process. And we loved that the rugs came out looking like new. We will be highly recommending Zerorez to our friends, and a couple years down the road we'll be calling to have you clean our rugs again. It's so nice to find a company that is actually as great as their ads, and the reviews, say they are.
First off my carpets look amazing. Secondly, I can’t get over the professionalism from my technician. Jeremy was so unbelievably professional, polite, and overall just so nice. He made sure to explain everything in detail with me before starting on my carpet. I had the best experience with Zerorez because of the service Jeremy provided. I do plan on using Zerorez again in the future because it was overall a great experience!
Ok this company and their cleaning methodology is top notch. The representative was skilled and knowledgeable. The process uses a citrus based cleaner misted over the carpet. A large diameter bristle brush flush and scrubs the carpet. 200 degree water/vacuum system sucks out the dirt and pulls the fibers up. Dried quickly and no residue or stiffness. Highly recommended!