Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87790 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 6, 2019 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Service was very good. The tech was professional.

Report a concern   February 6, 2019 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

The Tech was friendly and efficient, and did a beautiful job. My 20+ year old carpet looks like new..almost ! I would recommend Zerorez to everyone.

Report a concern   February 6, 2019 — Rated 10 out of 10 by A.F. Zerorez Phoenix
What do you like about our products and services?

No soap used

Report a concern   February 6, 2019 — Rated 10 out of 10 by Barbara Hope Zerorez Phoenix
What do you like about our products and services?

This is the second year I have used Zero rez and love how the carpets come out. I don't have to worry about soap or chemical residue on the carpets and also had the protector put on. I would always have this company and Jesse was a great technician. I would want him every time.

Report a concern   February 6, 2019 — Rated 10 out of 10 by Bart Bunting Zerorez Phoenix
What do you like about our products and services?

The whole process was very satisfying.The tech that came out was very informative and professional.Our carpets look good after your service.

Report a concern   February 6, 2019 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Excellent service!!!!

Report a concern   February 6, 2019 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

Thanks for a great job! My floors have never been cleaner

Report a concern   February 6, 2019 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

The technician was professional. My tile and carpet look amazing.

Report a concern   February 6, 2019 — Rated 10 out of 10 by Cameron Eckstein Zerorez Phoenix
What do you like about our products and services?

Great clean job and communicated well

Report a concern   February 6, 2019 — Rated 10 out of 10 by Rhonda Garrett Zerorez Phoenix
What do you like about our products and services?

I like that minimal chemicals are used and that my carpets were cleaned.

Report a concern   February 6, 2019 — Rated 10 out of 10 by Lani Greene Zerorez Phoenix
What do you like about our products and services?

I like the green approach to getting my carpet cleaned. Zerorez uses very hot water and few chemicals, a system designed for leaving little residue to weigh down my carpet fiber. Also, for people who have respiratory health issues, there are no residual airborne microbes to cause problems. The Zerorez treatment on my carpets was totally superior to other services I have tried and was cost effective as well. My carpets feel more plush than ever. I am positively delighted with their service and will call upon them from this point forward.

Report a concern   February 5, 2019 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

On time- friendly- efficient

Report a concern   February 5, 2019 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Great service!

Report a concern   February 5, 2019 — Rated 8 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

It was good I guess I was expecting different results given the higher prices. I was glad the rep didn't try to talk me into additional treatments/expenses. The rep was knowledgeable and offered some good tips.

Report a concern   February 5, 2019 — Rated 10 out of 10 by Terry Anderson Zerorez Phoenix
What do you like about our products and services?

All my floors, (carpet, tile, garage rubber flooring) are beautiful and we had a serviceman who was excellent and professional. Thank you and look forward to doing business with you again!

Report a concern   February 5, 2019 — Rated 10 out of 10 by E.O. Zerorez Phoenix
What do you like about our products and services?

Service was fantastic....technician did an outstanding job. Friendly, professional and very quickly got the job done!

Hard to get through on the phone, however, very long wait times!

Thanks!

Report a concern   February 5, 2019 — Rated 10 out of 10 by Myra Nathan Zerorez Phoenix
What do you like about our products and services?

My carpets look feel and smell very clean! It is always a professional job with well trained technicians!

Report a concern   February 5, 2019 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

I couldn’t believe how clean my tile and grout was. Beautiful. Thanks for the service.

Report a concern   February 5, 2019 — Rated 10 out of 10 by G.W. Zerorez Phoenix
What do you like about our products and services?

On time, on budget, exceeds expectations

Report a concern   February 5, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

My stuff looks great!

Report a concern   February 5, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Was quick and dried fast.

Report a concern   February 5, 2019 — Rated 5 out of 10 by J.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Had a urine smell in my home that I was guaranteed the smell would be out of the carpet. After tech left a week later the smell is still in the carpets itself. Would like a refund for the services rendered or a portion back as we were not satisfied with the results.

Report a concern   February 5, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

I have clean carpet and some bad spots removed.
Thank you

Report a concern   February 5, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

It works the best.

Report a concern   February 5, 2019 — Rated 0 out of 10 by D.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Getting out dog urine cost extra

Report a concern   February 5, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

I had zerorez go out to my moms to clean her carpet. I knew that it would be a job. After they were done it looked great. My mom called me crying thanking me. She was so happy. I cant begin to thank all of you so much. You have my greatest gratitude.

Report a concern   February 5, 2019 — Rated 10 out of 10 by T.W. Zerorez Phoenix
What do you like about our products and services?

Technician was awesome. Scheduling easy.

Report a concern   February 5, 2019 — Rated 10 out of 10 by Sunny Nizza Zerorez Phoenix
What do you like about our products and services?

Cleaning result is great. I use the zerorez water in my steam broom on the tile in my house. It comes out so clean. Worked well before you cleaned my tile but now it works even better.

Report a concern   February 5, 2019 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

The employee (John) was great. He did a great job getting my carpets much cleaner that I thought possible!

Report a concern   February 5, 2019 — Rated 9 out of 10 by Mary Janezick Zerorez Phoenix
What do you like about our products and services?

The politeness of the gentleman who came and did the cleaning was exemplary. He did tell me ahead of time that unfortunately because of the area rug having been thrown up on and the carpet in the bedroom and closet being 11 years old some of the stains might have been impossible to remove completely. This happened to be the case. Still I would recommend them anyway.


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