Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87790 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 1, 2019 — Rated 7 out of 10 by T.A. Zerorez Phoenix
What could we do to improve?

Have tech clean behind doors. Didnt know I should have check and my puppy had gotten sick and wasn’t cleaned
Report a concern   January 31, 2019 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

Everything was perfect as usual. Zerorez is the ONLY carpet cleaning service I will use! Thank you Zerorez!
Report a concern   January 31, 2019 — Rated 10 out of 10 by Annette Wilkins Zerorez Phoenix
What do you like about our products and services?

Great looking work - courteous and easy to work with.
Report a concern   January 31, 2019 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Quality, professionalism

Report a concern   January 31, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Great job I felt comfortable

Report a concern   January 31, 2019 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Clean,friendly, hard working technician (Jared) . On time and good results on carpet and area rug.
Report a concern   January 31, 2019 — Rated 10 out of 10 by Charles Osbun Zerorez Phoenix
What do you like about our products and services?

I got a good Tech...was actually a “Honest Tech”!
Report a concern   January 31, 2019 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

The communication was great and the end product was even better.
Report a concern   January 31, 2019 — Rated 10 out of 10 by K.O.G. Zerorez Phoenix
What do you like about our products and services?

prompt, kind customer service, thorough
Report a concern   January 30, 2019 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Quick and painless service. The website was easy to use and the tech was prompt, professional, and friendly.
Report a concern   January 30, 2019 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Very quick and professional. Clean carpets every time

Report a concern   January 30, 2019 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

On time and very professional

Report a concern   January 30, 2019 — Rated 8 out of 10 by D.H. Zerorez Phoenix
What could we do to improve?

Robby did a good job. Thanks.
Report a concern   January 30, 2019 — Rated 9 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Carpets felt very fresh without any residue. Dried quickly with the ceiling fans on.
Report a concern   January 30, 2019 — Rated 7 out of 10 by J.D. Zerorez Phoenix
What could we do to improve?

It would be nice if it didn't take so long for the rugs to dry.
Report a concern   January 30, 2019 — Rated 9 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Mike did a great job

Report a concern   January 30, 2019 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

I liked how well the technician explained things and how clean the carpets got.
Report a concern   January 30, 2019 — Rated 10 out of 10 by L.C. Zerorez Phoenix
What do you like about our products and services?

I had a big, nasty stain on my living room
carpet. One of our grandsons had thrown up.
I had cleaned it up with the product recommended by the store where we had bought our carpet. It looked pretty good but over time it looked horrible !!
Trey was polite, friendly & thorough !! He explained everything to us !! He got the stain completely out & cleaned the rest to our carpet !! We were very pleased !!

Report a concern   January 30, 2019 — Rated 8 out of 10 by C.P. Zerorez Phoenix
What could we do to improve?

Tech was very nice and did nice job, but after he left I saw one of my doorways had a chunk of trim missing, that I have to fix now. Also, I had to request he use the corner guards after he started working already. So I have some cleaning to do on some of them now. It's all about the attention to detail.
Report a concern   January 30, 2019 — Rated 10 out of 10 by Tj Everett Zerorez Phoenix
What do you like about our products and services?

Jon was very nice and informative. Answered all my questions.

Report a concern   January 30, 2019 — Rated 10 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

How clean our carpets were able to become without chemicals.

Report a concern   January 30, 2019 — Rated 10 out of 10 by W.S. Zerorez Phoenix
What do you like about our products and services?

EXCELLENT PRODUCT.
GOOD RESULTS.

Report a concern   January 29, 2019 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals. Great service representatives who are knowledgeable and friendly.
Report a concern   January 29, 2019 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

Keep doing the good job you have been doing.
Report a concern   January 29, 2019 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

1. science of process
2. great person, Abraham, who came to house knowledgable about product, friendly, methodical,
3. fair price
Report a concern   January 29, 2019 — Rated 10 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Everyone whoever comes out to clean my carpets from Zerorez is always on time, polite and courteous. The carpets always look so fresh and clean.
Report a concern   January 29, 2019 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Very good job and professional technician.
Report a concern   January 29, 2019 — Rated 9 out of 10 by Ken Gerebi Zerorez Phoenix
What do you like about our products and services?

Everything worked out well from start to finish. No concerns
Report a concern   January 29, 2019 — Rated 10 out of 10 by P.D. Zerorez Phoenix
What do you like about our products and services?

Did a great job, and explained all the options, very polite.
Report a concern   January 29, 2019 — Rated 10 out of 10 by H.K. Zerorez Phoenix
What do you like about our products and services?

Your technician was very informative and got right to work and did a thorough job. My older carpets looked much better and dried by evening-8 hours. I give him a 10. Thank you.

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