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based on 87790 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were very pleased with the cleaning of our carpets & furniture. Jonathan was very knowledgeable and friendly.
Professionalism and Courtesy of the individualist that came to my home. Very attentive.
Had an issue with what was told to us from sales person regarding the cleaning of a carpet which was inaccurate. Onsite rep handled it like a champs
Did a great job and carpet looks good
That they are chemically safe.
Reasonable prices, friendly and courteous. Efficient job!
Agent was friendly and on time. He provided detailed explanations of both services and costs.
Quality, Service
The technician took his time and did not rush the job. My carpets feel new again. Love that no chemicals were used.
I like the way the rug looks like now, they removed a couple spots I thought were permanent and the man who did the cleaning was very good and also helpful...
I appreciated your timely communication and the professionalism of the technician.
They are very good and the service is great
prompt great customer service fair pricing
The only issue I have is the pricing. It cost me about $160 more than other companies. Though it’s nice not using chemicals to clean with the cost is hard to justify.
Always room for improvement.
Great job cleaning out stains and technicians are very efficient and courteous.
Due to a cancelation, Michael arrived earlier than my scheduled appointment. He was professional and very helpful in assisting me with a few pieces of furniture. The Zerorez cleaning process is excellent and healthy for my family. I am very pleased with my clean carpets and the service I have received in my previous cleanings from Zerorez. Thank you!!
Quick and efficient
My first time using Zerorez. The two men were very thorough and professional. They explained everything very well. I was very very happy with how my area rugs and carpet looked after they were dry.
Technician, Paul, was polite and knowledgeable. Told me exactly what to expect. O will request Paul the next time.
Expert staff, excellent system of cleaning
The carpet looks clean and stays clean. Spots do not return.
No mess. Nice competent employes.
Use my first name only, please.
It’s clean! Quick service and friendly young attendant.
Do you technician was supposed to look at the carpet and let me know if there were any special needs because of the pets. He didn’t let me know of anything so I figured there was nothing that needed to be done. When I went into the master bedroom after he left you could tell there were spots that weren’t cleaned because there were two spots from the pets that where they are bright as day. I don’t mind paying additional If that’s what it takes I just really wanted my carpets fully clean. I wish someone would’ve told me rather than paying $320 and still feeling like my carpets are not clean.
Efficient and effective
Very clean. Dries quickly. Professional service.. Fair pricing.
The technician did not go over pricing with me when he got to my house. The cost was more then double of what I anticipated. The sales person on the phone did not break down costs by service.
We have used Zerorez for several years. We have always been very satisfied with the results. We wouldn't return if we were not satisfied!
The technicians were very polite and professional.
Made my carpet look brand new
Love Zerorez:)
The employees are friendly, helpful and professional.