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based on 84635 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was amazing!
Carpet feels soft
Great job!
1.Online scheduling
2.No crunchy residue on carpet when dry
3.Protected my walls when setting up to clean carpets
4.Easy payment through secure site on my phone
Chris was great. He went over what he was going to do and did a great job.
Quality job, punctual, & personable.
On time. Efficient and courteous tech. Very satisfied. Great value. No residual chemical smell because you restrict cleaniing agents to water and orange.
Less soap in the process is a bonus. Technician arrived on time, answered my questions and efficiently went to work. I have a few spots that are still there. Robert said that I can have someone come back and retreat. Robert did a great job.
Eric was not good. Never had look not clean from you until this time. As a faithful client , and have always been really excellent. Just had you clean my couch and chair and whoever did it , did an excellent job as well as the other both tile and rugs but not this time. Getting ready to sale and this doesn’t look well.
I would like for it to be done over so it looks better, it always did before.
Our carpets look great and the technician did a thorough job without trying to sell me any other services.
Everything is fine
Zerorez worker was professional and very detailed.
Very professional
The service was amazing. Technician was knowledgeable. The results look like new.
The service was prompt and very thorough. Have used them three times in 6 months.
The cleaning tech was friendly and did a great job on our carpet. Everything looked great.
Great job cleaning the carpet. We can feel the difference.
Techs were friendly and efficient.
We have used Zerorez for years and will continue into the future.
I like the way the carpet feels after it is cleaned. Not hard and rough.
Service was outstanding. I'll definitely use Zerorez again in the future, IF I can get the same serviceman. He was a 10-plus, both in the how well he cleaned our rugs, but he was very pleasant to work with.
Arrived on time, very friendly, carpets came out nice and clean.
They did a great job! I was very pleased all the way around!
On time service with good results
My couch is a cream color with flecks of browns. The fabric is a polyester blend. I decided to have you clean it in the early stages of showing signs of discoloration from use. My thought was that it would be good to stay on top of any real dark areas showing up.
Upon complete drying after cleaning, it looks more dirty than it did before cleaning. I'm very disappointed.
The young man that did the cleaning was very pleasant. I'm just not happy with the end result.
By using your filtered water, services!
Service was great.
Cleaned my area rug, but left my floors a mess. I had to call and have someone return to clean.
I like that they’re there when they say they’re gonna be there I like that. They’re so efficient and professional and the outcome is always beautiful.
On time, as expected, Wakiem was very professional and thorough. Thanks!
Christian was very professional and explained what he was doing. Very good job.
Fair prices good service