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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lack of soap
Great!
Arrived on time. Professional. Carpets look and FEEL great!
The technician was knowledgeable, informative, and respectful of our home. The cleaning results met our expectations and I would not hesitate to use Zerorez in the future.
The customer service was great! The carpets turned out nicely and dried quickly.
Does not have chemical smell
Nice guy who cleaned our carpet. I forget his name, but it's in your records. Carpet was pretty dry in 4-6 hours, fully dry in all areas not long after that. Good job, good results. Thank you.
I think the price was high for the time spent and the carpet still smelled of dog urine
Very prompt and professional work.
Good cleaning results too!
drys fast
Great technician
our tech was courteous, professional and diligent. we are very pleased with the results of our carpet/ tile/ grout cleaning. First name removed
Great service..prompt and professional
Promptness and professional.
Very professional did a real good job
The carpet looked a lot better than I expected
Your two guys did a great job!! They cleaned the carpet so that it looks so much better. The tile is clean and the grout is sealed. Your workers were professional and respectful. I am very pleased. I wish I could remember their name.
The technician was incredibly informed and able to communicate effectively. Carpets feel and look clean.
My carpet feels clean because it Is clean. I won't use anyone else because I know what I am going to get when Zerorez does my carpet and tile.
You got a really soiled rug cleaned. The more it drys the better it’s looking.
It smelt good for about 2 days for the room upstairs. The living room smelt the same like nothing was done
Our tech was amazing and I do mean amazing. Zerorez has been our choice for carpeting cleaning for years! It is hard to top our previous tech's but Jose did. Professional from the moment he arrived and our carpeting and tiles looks the best is ever has. I would like to thank him again and hope is recognized for being an amazing person and a tremendous asset to Zerorez. We expected the best and we got even better.
My carpets dried very fast and my home didn't smell like chemicals.
We have used Zerorez for a number of years, always have been very satisfied. This time was great, Michael was our tech the other day and did great job. He was on time, he answered our questions. So YES I would recommend ZEROREZ for carpet cleaning.
Thank you
Carpets and floors always look great great staff and quick dry time
We had a 2-4 appointment,we got a call asking if you could come early wasn't home at the time. I got home and your man was here,and my furniture wasn't moved,thought I had 2 hours to do it. This made me very rushed and not happy that someone would come without clearing it with me.When I moved the sofa for him to clean he told that I could now move it back. The carpet was wet and the sofa legs are wood,I ask if he didn't something to put under the legs. I was told yes in the truck,which he then went and got after I ask.
I then gave him my American Express to pay and was told we don't accept AX.American Express is the only card I ever use,l have a bank card but had never used it. My policy is if you don't accept AX I go elsewhere.There was to many negatives with your service that day for me to use your service in the future.
Technician was very friendly and professional I couldn’t be more pleased with the work that was done
The person who cleaned our rugs was very good, friendly, and professional. He explained what he was going to be doing and immediately got to work.
Fast, friendly and knowledgeable tech. Did a great job, carpet looks great and it did dry faster than other services.

Quick, friendly thorough service