- Phone: (480) 507-2419
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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Came out perfect . 💯
Your employees, arrive on time, they’re polite and respectful of our home.
Prompt, professional and quality results.
Jared A and Aaron F were fantastic!
They exhibited the "3 P's": Personable, Professional, and Precise.
I would highly recommend them and Zerorez to all my friends and colleagues.
(Service Date: 7/3/2019)
My floors have never been so clean!
The service provider was extremely kind, professional and efficient.
The employee was professional, knowledgeable, and helpful. The carpets and tile cleaned up great.
My carpets look great!
Your technician was friendly, informative and efficient. I appreciated the call ahead of time and the fact it was completed earlier in the day was convenient for mel
Once again, your service was stellar, your technician was awesome, and the carpet looks great!
Josh explained things well and listened to my concerns.
He didn't push super hard on up-selling. The carpet looked better than expected.
Always professional and on time.
Right on time and had great customer service!!!!!!!!!
Was very impressed with Dustin R. He did an outsanding job, was very professional, polite, and very careful. Plus we were impressed with hus well groomed appearance.
The products, services, staff and tech were all fantatic. Best experience i could have ever of hoped for.
Zerorez did a great job. I would recommend them to anyone looking to get a cleaning of their carpet in a deep clean and professional way. Thank you Zerorez, I definitely will be calling you again to take care of my carpets and floors.
CLEAN CARPETS WITHOUT LOTS OF CHEMICAL RESIDUE AND FAST SERVICE
We loved the guy that came and did our rugs and for the most part, all the rugs look good except the room with the dog smell in it. We opened up the room for the 72 hours+ and put in some smelly Scentsy wax to help get the smell out again but it is still there as we don't keep the room open with the dogs roaming. Trying to keep them out of that room.
Do you think we should have you come back out and just do that room again once our visitors leave? Phone number removed First name removed Cell
I appreciated Dustin's customer service and follow through.
Thank you Dustin!
Your work ethic, employees, communication pre and post sale.
The carpets look absolutely spotless , no lingering odors. The gentlemen that cleaned the carpets was very professional and courteous. We will defintely use ZeroRez again.
CARPETS FEEL NICE AND CLEAN
Very professional and thorough.
Your service man, Gary, was great. He explained everything very well and he was incredibly knowledgeable about the cleaning process. We will have our tile done soon, and Zerorez will be doing it. Thanks John V.
ti was fast and clean
I went over specific measurements and costs over the phone to get a price of almost $600. On the day of the visit, the tech, who was very nice and knowledgeable, said the price was now almost $1000. I did not want to make a new appointment so I ate the "new
cost " of a $400 increase. If I had been given a accurate price of nearly $1000, I would have not had the service or broken it up to two visits that were more affordable. The price was almost double of what was originally quoted to me and I did not add rooms or services!!!!!!!
In fact I cancelled some rooms and services to get the bill to be $100 less. I still ended up paying over $900 when I was quoted $560. My reaction was: I had used your company before at my other house and now that I used the company again, I felt scammed and lied to. What a rip off taking advantage of senior citizens and their trust in your company. So the "quote" over the phone was a scam to get business and your company had NO intention to honor the quote but you knew that once the tech was in the house, the customer will most likely pay the upsell price. I will be posting my experience on Facebook and Yelp.
Name removed
Queen Creek, Az.
Date of service 7/6/19.
Great customer service with technician Anthony. Very knowledgeable about what they are doing. Love the fact there are no chemicals used to clean.
The way my carpets sparkle and aren't hard, stinky and crunchy after they dry from harsh chemicals.
Jason was are tack. He was very knowledgeable worked very efficiently and had a warm and friendly personality. I would recommend Jason and also have him come back to my home .
Great job, never had such clean carpet. Thanks