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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Convenient and effective
Prompt and well done!
Very!
I am very familiar with alkaline water. We drink it every day.
I really like the fact that after having Zerorez clean my carpets they smell fresh no odor at all and they feel clean not crunchy.
Thanks Zerorez!
Your cleaning technicians are professional, on time and thorough in explaining the cleaning process.
Quick, easy, and very thorough. Result was perfect! Highly recommend!
On time, friendly
Carpets and rugs are emaciate and service is wonderful. Nice, personal staff and always on time. Thank you Zerorez.
Ive been a customer for many years and I've your service
The technician was on time, very polite and explained the process before beginning.
I ordered three different services and I'm very happy with all of them. The sofa came out perfect as did the tile and grout in the kitchen. The carpet was a challenge because of the various stains from my old cat. There was only one stain that didn't completely come out.
Professional people
Efficient equipment
Carpet looks and “feels” clean
Technician made everything great!
By initial contact a good explanation was given of what and how they do their work.
Scheduled the work to my time frame. Jeff the technician was on time for the appointment, very knowledgeable and courteous.
He did a very good job.
Everyone from the time I've called to actual person who came to clean the carpet was very professional and great to work with.
Clean and no chemicals
Everyone I dealt with was professional. I had hoped the carpet would turn out cleaner, but then what can you do with a forty year old carpet. Thanks for the service.
Knowledgeable, efficient technicians
On-time
Affordable
Environmentally friendly
Clean neat and quick!
The service guy up sold me which is fine but I felt kind of insulted he said my house smelt like syrup and dog urine, asked me if I just got done cooking breakfast. Also I just had my carpet replaced less than a year ago he stated that express flooring was known for selling one type of carpet and installing a different type, he said my carpet looked worn. I thought was odd since express flooring recommended your company. Plus over all it was no different then if I went through sears and would had paid less. I was expecting with how hard you guys advertise on your product to be more impressed and I wasn’t . It was just a steam clean
My technician Kent was super friendly and very thorough. My carpets look great and are so much better. Thank you! I will be a repeat customer for sure!
Very efficiently completed the job
Service tech was friendly and polite. He did an excellent job. I will be using your services again!
Professional and polite. Did a great job !
Prompt and polite!
Very professional and very helpful.
All natural, no harsh chemicals, our Representative Louis Rodriguez was on time, professional and an asset to the company. We had asked that he come back on some high traffic areas, and was here promptly on the follow-up as well. Louis explained the expectations and we understood that all may not come out, but given the price, felt it best to ask. We recommend Zero-Rez. Thank you. A happy and safe 4th of July to all.
Great service!!!
He was on time (early actually) he was very respectful and the carpets look great!
Good communication. Friendly staff. Great job on the carpets!
Came early, did a great job. Tech very professional and thorough.