Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87781 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 13, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Great service, and Brad did a wonderful job cleaning my carpet!!

Report a concern   July 12, 2019 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Service was very good. Will call when I need carpet cleaned. Jose G is a very good at his job, will request him the next time. My carpet looks great.
Thank You, Name removed

Report a concern   July 12, 2019 — Rated 10 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

On time. Flexible. Dedicated work effort. Great results.

Report a concern   July 12, 2019 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great job...

Report a concern   July 12, 2019 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

Your service technician did a very complete and through job! I will use your service again. Thank you. First name removed

Report a concern   July 12, 2019 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Excellent service and great results!

Report a concern   July 12, 2019 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Very knowledgeable and friendly

Report a concern   July 12, 2019 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional & explained the process. The carpet feels so soft compared to previous carpet cleaning companies.

Report a concern   July 12, 2019 — Rated 10 out of 10 by J.T. Zerorez Phoenix
What do you like about our products and services?

Technician arrived early. Was called to ask if that was okay. He was super courteous and professional. He reviewed the rugs for cleaning and made sure we were square on the price. He was quick with his work and did a good job. The carpets looked really good when he was done. One had a pet issue and we checked it later that night with a black light - everything was gone! After the carpets dried they were noticeably cleaner and they felt good to walk on. Will definitely contact Zerorez again next time!

Report a concern   July 12, 2019 — Rated 10 out of 10 by Deborah Adams Zerorez Phoenix
What do you like about our products and services?

The service was excellent!

Report a concern   July 12, 2019 — Rated 10 out of 10 by Karen Gnehm Zerorez Phoenix
What do you like about our products and services?

Very professional on time and did a great job

Report a concern   July 12, 2019 — Rated 10 out of 10 by Tim Brown Zerorez Phoenix
What do you like about our products and services?

Enthusiastic and knowledgeable service tech who did a wonderful job.

Report a concern   July 12, 2019 — Rated 10 out of 10 by C.E. Zerorez Phoenix
What do you like about our products and services?

Tech was amazing!

Report a concern   July 12, 2019 — Rated 7 out of 10 by P.B. Zerorez Phoenix
What could we do to improve?

Did a good job, but on the expensive side.

Report a concern   July 12, 2019 — Rated 10 out of 10 by W.T. Zerorez Phoenix
What do you like about our products and services?

A great job, cleaner and no crunchy feeling after the cleaning. The attendant did a great job

Report a concern   July 12, 2019 — Rated 10 out of 10 by Zora Ortiz Zerorez Phoenix
What do you like about our products and services?

Do a very good job and the technician was very polite and thorough. My carpet looks wonderful and smells very clean.

Report a concern   July 12, 2019 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

great people-professional, polite and friendly and hard working. Love the clean process with no soap residue on carpets. Thanks for calling us and letting us know about your best deal of the year. We will always use your company!

Report a concern   July 12, 2019 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Moving into a new place, and not knowing what the flooring has be through made me nervous.
Your man came in and did an amazing job. The carpet was definitely lighter and the grout on the tile was really beige not black ! Thank you!

Report a concern   July 12, 2019 — Rated 10 out of 10 by S.O. Zerorez Phoenix
What do you like about our products and services?

I am impressed with how great our 34-year-old carpet looks after having David (your representative) clean our carpet! Before he arrived we honestly thought we needed to replace our carpet. Now, we feel comfortable inviting friends over again and don't see the need to go price flooring options.

As for the staff at Zerorez, I experienced professionalism when calling in on July 9 to make the appointment and also with David when he worked in our home that same afternoon. I appreciated Jamison's call informing us when to expect David's arrival.

When David was in our home, he listened to our concerns and provided us with the cleaning fees so my husband and I could decide what we wanted cleaned that day before he started work. We felt no pressure from David to do more cleaning than we felt comfortable in spending. He answered all of our questions. He was very thorough in his work. I view him as knowledgeable and competent. I appreciated him leaving our entry way (which is tile) so tidy with no evidence of him bringing in his cleaning equipment. He is welcome to work in our home any day!

As an additional bonus, when I called the following morning to relay with the leadership/management at Zerorez our exceptional experience, Cynthia took the extra time to listen and gather the information I shared with her.

I have already passed on our fantastic experience with Zerorez to our family and friends. We will use your services again in the future.

Report a concern   July 12, 2019 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Excellent tech. Not the first time I have used Zerorez. They are the best.

Report a concern   July 12, 2019 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

The guys were very knowledgeable, very friendly, and did a great job. Really went the extra mile.

Report a concern   July 12, 2019 — Rated 10 out of 10 by R.O. Zerorez Phoenix
What do you like about our products and services?

Kiernan was polite, efficient, and through. My floors look great!

Report a concern   July 12, 2019 — Rated 8 out of 10 by D.W. Zerorez Phoenix
What could we do to improve?

Very friendly service technician, in the future please recommend products to help with trouble areas.

Report a concern   July 12, 2019 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

They did an amazing job, even on stains left by our dogs.! The carpets look like new again. When dry the stains didn't reappear like they did after other companies cleanings. I would highly recommend Zerorez to everyone.

Report a concern   July 12, 2019 — Rated 10 out of 10 by R.A. Zerorez Phoenix
What do you like about our products and services?

My carpet and tile never looked this clean thank you Zerorez!

Report a concern   July 11, 2019 — Rated 10 out of 10 by Alice Montgomery Zerorez Phoenix
What do you like about our products and services?

Luke and Travis were very nice and able to accommodate all our carpet cleaning needs!! It’s like our floors are brand new and look just as good as they did when we moved in two years ago! Thank you so much!

Report a concern   July 11, 2019 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

They were on time, got right to work and knowledgeable.

Report a concern   July 11, 2019 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Repeat customer. Wouldn't consider anyone else.

Report a concern   July 11, 2019 — Rated 10 out of 10 by Crystal Hill Zerorez Phoenix
What do you like about our products and services?

Great service! The guys were friendly and nice and super fast!

Report a concern   July 11, 2019 — Rated 10 out of 10 by Kathleen Cooper Zerorez Phoenix
What do you like about our products and services?

Jose was great! Great customer service!


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