Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87781 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 11, 2019 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

My carpets are clean and Jeremy wasi informative and professional!

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Service was great. Carpet looks great.

Report a concern   July 11, 2019 — Rated 10 out of 10 by B.D. Zerorez Phoenix
What do you like about our products and services?

The carpet feels soft after cleaning

Report a concern   July 11, 2019 — Rated 10 out of 10 by P.H. Zerorez Phoenix
What do you like about our products and services?

Tech was great! Our carpets looked so much better!

Report a concern   July 11, 2019 — Rated 9 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

quick quality service

Report a concern   July 11, 2019 — Rated 10 out of 10 by F.K. Zerorez Phoenix
What do you like about our products and services?

The guys were great and did a super job.

Report a concern   July 11, 2019 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Courteous and kind and professional

Report a concern   July 11, 2019 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Your prices are fair, quality work, easy scheduling. Good to work with an honest company. Dave

Report a concern   July 11, 2019 — Rated 10 out of 10 by Micheal Volsky Zerorez Phoenix
What do you like about our products and services?

The service person was well comported and knowledgeable about the 3 phases of zerorez...I can’t remember the last time my carpets were cleaned. The results far exceeded my expectations. My sister told me I would need new flooring but now I have years of enjoyment ahead.Amazingly true claims by the company...I will never use another company.

Report a concern   July 11, 2019 — Rated 10 out of 10 by Laurel McCance Zerorez Phoenix
What do you like about our products and services?

I have used the Service Tech, Dylan, before and last time he had a guy with him that he was training...he did such a great job training and talking with the new guy that I requested him again and recommended him to my neighbor who had is carpet done right after me. This year Dylan was just as stellar as last and with no trainee. His customer service is top notch and he asks great questions. I can't say enough about how awesome he is. He is the only tech I recommend!

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

My carpet and area rugs are clean thanks to Josh and Aaron.

Report a concern   July 11, 2019 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

Quick & easy

Report a concern   July 11, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Great Technition!

Report a concern   July 11, 2019 — Rated 10 out of 10 by M.Y. Zerorez Phoenix
What do you like about our products and services?

The service was great and our floors look great.

Report a concern   July 11, 2019 — Rated 9 out of 10 by C.R.M.S. Zerorez Phoenix
What do you like about our products and services?

Timely, great people, solid results.

Report a concern   July 11, 2019 — Rated 10 out of 10 by Karen Oliver Zerorez Phoenix
What do you like about our products and services?

This is the second time we've used you guys, impressed again! Quick, friendly and knowledgeable technicians.

Report a concern   July 11, 2019 — Rated 0 out of 10 by J.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Whoever cleaned my carpet and rugs did a terrible job. In the past I was very pleased with the jobs that was done. Have you changed your procedure or was the person who did the job a poor
cleaner?

Report a concern   July 11, 2019 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Very professional from scheduler to tech.

Report a concern   July 11, 2019 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

Very professional and friendly. Highly recommend.

Report a concern   July 11, 2019 — Rated 10 out of 10 by S.L. Zerorez Phoenix
What do you like about our products and services?

Technical was great and on time

Report a concern   July 11, 2019 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Thanks for doing such a great job, James was very professional, brought areas of concern to my attention and those areas are clean for the first time since our carpets were new three years ago.
I would recommend your service to anyone in need of cleaning.
Thanks again !

Do you clean Tile ?

Report a concern   July 11, 2019 — Rated 10 out of 10 by Frank Milstead Zerorez Phoenix
What do you like about our products and services?

The results of the carpet cleaning were outstanding. The technician that was sent was professional and had an incredible work ethic. Thank you for all you have done for us.

Report a concern   July 11, 2019 — Rated 0 out of 10 by M.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I ordered a battery case over two months ago. The item was paid for but never delivered. My emails to fix the issue and get the item i paid for were ignored and the item has still yet to be received....horrible customer service and did not receive my item

Report a concern   July 10, 2019 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

No smell, no chemicals

Report a concern   July 10, 2019 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Friendly and efficient tech and great pricing.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

This is the first time I have used your company. The reason I chose you was because you use no chemicals. I am so impressed! I believe Lucas was the young man who did my job. He was delightful. Friendly, helpful, accommodating and did a very thorough job. After he arrived, I asked him if you also did upholstery. I had him do 2 overstuffed recliners that I'm guessing are 10 years old or more. They had never been cleaned, and when he finished they look like they just came from the showroom. My carpets look great too!

I have a friend who is looking for someone to clean upholstery, and Lucas was going to give me a card. I guess we both forgot. Maybe he could drop one in the mail to me. My only "darn" was when I turned the radio on I discovered I missed your "one day only" sale by one day. ;-)

We have a website in this area called Nextdoor (includes about 19 communities). It won't happen today, but when I get a few minutes I'm going to put your business on there.

Report a concern   July 10, 2019 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

Justin did a great job yesterday. The carpet hasn't looked so good in years. He worked hard and explained special treatments to me. He was pleasant to have around.

Report a concern   July 10, 2019 — Rated 10 out of 10 by E.C. Zerorez Phoenix
What do you like about our products and services?

Service tech was very friendly and hellpful

Report a concern   July 10, 2019 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals and very professional.

Report a concern   July 10, 2019 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

The carpet was clean and not crunchy.


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