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based on 87781 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked how it was just steam and my floors look brand new. I was shocked to see the difference.
The service rep that came to the house was extremely polite and efficient. He explained the process well prior to doing the work.
On time and friendly
Quick service, good customer service.
No chemicals, price and great service.
my service tech was polite and did a good job
carpeting has never looked this good and the representative was very professional.
you always do a great job; always satisfied with the finished results. if I ask for something you don't think is right the service person lets me know why we shouldn't do it.
I love that Zerorez has clean high PH water to clean my carpets. I appreciate their service technicians doing a great job. They listen to my problems about the carpet and they work to take care of it.
Thank you Zeroez.
Sharon
Radio
Very nice outcome and nice technician.
Sadly I had to learn more about cleaning tile than I would have wanted. I learned about staining and how in commercials on TV you will see the machines cleaning the dirty grout into really clean grout. Now I know there's a thing call staining and with that you have to go into a more lengthy process. Your agent was a nice person and I have no complaints about him except he did leave a dirty area in the corner where a plant sits up high. I had had to leave due to the fact I'm on oxygen and the smell from the sealer was bothering me so that left my husband. The plant could have easily been moved but was just missed. Also while not Brandan's fault but was told that the marks where the area rugs had been would come out they did not. Now I've lived in this house for 11 yrs. and have changed the rugs 3 times in the living area and twice in the dining room and have never had that problem. I would have thought the outline would have cleaned out. So I guess my complaints are really no one's fault just the way it is in the business of tile cleaning except for the corner that was missed. All in all Brandon was a nice person and tried to give me options to go with after explaining the staining, etc.. As a customer I was treated with respect and was told up front that I would have areas that would be stained. I guess you can't believe what you see on TV. So to sum it up had the outline of the rugs cleaned up (he was going to talk with his manager per my husband) and the dirty corner had been cleaned I would have been more satisfied.
Sincerely,
Name removed
The chair I had cleaned shows stains that weren’t there before. I don’t believe that he did the upholstery protectant that I paid $25 extra. I would like it if it got cleaned again and done right. I paid $99 and was very unsatisfied. I couldn’t tell the staid until the chair dried. I’ve heard a lot of good reviews on the radio and that’s why I decided to go with your company.
Nice guy and professional work
End results, lack of chemical smell and the staff I dealt with were kind.
They work!!
Loved them!!! Can't believe how clean my tile is throughout my house. Very reasonable rates and a very professional job. Totally recommend!! I will definitely use Zerorez again!
Quick, effective, convenient, and safe for the kids. Very happy with the results.
Good service & my carpets didn't feel like I was walking on potato chips any more!!!
Carpets looks so much better than I expected
Our carpets look great and awesome customer service
Thank you
Its was awesome and professional
On time. Professional, clean, courteous
Always on schedule. Up front with costs. No pressure for the items recommended.
This was my first time using Zerorez to have my carpets cleaned. I was amazed at how well it turned out. I was concerned about some stains possibly remaining after the cleaning, but when the tech was finished there was not a single stain to be seen and the carpet as a whole looked fantastic. I will recommend them to anyone who needs a good carpet cleaning and I will definitely use Zerorez for all my future cleanings, whether it's carpet, tile, or anything else they deal with. Thanks Z!
Joey arrived on time, did a great job! I really appreciated the phone calls and texts to let me know he was on his way and to confirm the appointment. 100% thumbs up! See you in 6 months.
My freshly cleaned carpet look great.
It’s great!
Gets my carpet really clean and feels soft after it dries.
I like that my carpets stay clean after you've cleaned them