Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 85265 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 31, 2025 — Rated 9 out of 10 by D.R. Zerorez Phoenix
What do you like about our products and services?

Our tech, Josh was fantastic, and carpets are looking good. My only teeny complaint is that it took a long time for them to dry, and a resulting unpleasant smell during that time period. Seems like the vacuums need to extract more solution than they were able.

Report a concern   March 31, 2025 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

I have used your company twice now for carpet cleaning and have been very happy with the work both times.

Report a concern   March 31, 2025 — Rated 8 out of 10 by T.M. Zerorez Phoenix
What could we do to improve?

Duct cleaning went well but the workers only had a dust pan and broom to clean up afterwards. Lots of dust and paint flecks left on carpets that a broom can’t touch. Get these guys a cordless vacuum cleaner!

Report a concern   March 31, 2025 — Rated 10 out of 10 by Scott Merritt Zerorez Phoenix
What do you like about our products and services?

The service was efficient and timely

Report a concern   March 31, 2025 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Our tech was professional, knowledgeable and expedient. Jordan is fantastic

Report a concern   March 31, 2025 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

My rug looks brand new and Ramon was delightful - did a great job.

Report a concern   March 31, 2025 — Rated 0 out of 10 by V.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I didn't feel like the best effort was made, the provider was rude to my husband, and never got a receipt.

Report a concern   March 31, 2025 — Rated 10 out of 10 by Laurissa Gettler Zerorez Phoenix
What do you like about our products and services?

The service was great!

Report a concern   March 31, 2025 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Jonah was very polite, efficient and did a great job cleaning our carpet and tile. I was really glad that the carpet dried so quickly as well, everything look brand new after he finished up. Definitely going to call them again for any future cleanings needed.

Report a concern   March 31, 2025 — Rated 10 out of 10 by N.E. Zerorez Phoenix
What do you like about our products and services?

Robert did a great job! The products were great Very happy with ! Would recommend the company and Robert the tech!

Report a concern   March 30, 2025 — Rated 10 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

The cleanliness and fell of the carpet once cleaned.

Report a concern   March 30, 2025 — Rated 0 out of 10 by M.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The carpet cleaning was good but what I'm most disappointed in is we were told that if our rug was taken away to get cleaned it would be back in a week. Our service associate told us that Zerorez now does all their rugs in house so the cleaning time take a week. He said Zerorez used to outsource their rugs to be cleaned and it used to take 4-5 weeks. If I would have known that it was 4-5 weeks to clean our rug I would never of bought the service. We need that rug back.

Report a concern   March 30, 2025 — Rated 10 out of 10 by Dana Badger Zerorez Phoenix
What do you like about our products and services?

My carpets look amazing. I was impressed with the level of communication I received through email and text throughout my cleaning process. I highly recommend!

Report a concern   March 30, 2025 — Rated 10 out of 10 by P.J. Zerorez Phoenix
What do you like about our products and services?

The man who came was very efficient and thorough. He worked at a good pace and then to the next. We were very satisfied with his work and will recommend the REZ to others.

Report a concern   March 30, 2025 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

the tedchnician and the resulus

Report a concern   March 29, 2025 — Rated 10 out of 10 by Tom Glen Traw Traw Zerorez Phoenix
What do you like about our products and services?

prompt and did a good job on our carpet. My daughter and I have used this company before and they do a great job.
Tom Traw West USA Realty /Associate Broker

Report a concern   March 29, 2025 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Mike was great. Very knowledgeable and polite.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Mark Ackerman Zerorez Phoenix
What do you like about our products and services?

This is like the 5X I have used xerox for cleaning my carpet. Every time perfect. Consistency the cleaning and professional job by the skillrg technician.

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Did a great jobs and was professional

Report a concern   March 29, 2025 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Our technician was great. Friendly, quick and very capable.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Lynne Riley Zerorez Phoenix
What do you like about our products and services?

The techs did an excellent job. They were friendly, very knowledgable about their services and products being used.

Report a concern   March 29, 2025 — Rated 10 out of 10 by Hobby Nelson Zerorez Phoenix
What do you like about our products and services?

Very good product clean the house good and I would recommend to someone else

Report a concern   March 29, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Michael the technician was courteous and did a good job cleaning the carpets.

Report a concern   March 29, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

The carpets are so clean and soft!

Report a concern   March 29, 2025 — Rated 10 out of 10 by Jill Curcio Zerorez Phoenix
What do you like about our products and services?

Great products and service, I would recommend ZeroRez every time when it comes to carpet cleaning needs.

Report a concern   March 29, 2025 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Michelle was very personable and a joy. She showed us the difference between the cleaned area vs not cleaned area on our area rugs. You can really see how the product was working. The recliners look so much better. She really did a fantastic job. We would definitely recommend her and your company to others.

Report a concern   March 29, 2025 — Rated 9 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

My tile cleaning was performed by a friendly and informed employee.

Report a concern   March 29, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Efficient and effective

Report a concern   March 29, 2025 — Rated 10 out of 10 by Holly Lindberg Zerorez Phoenix
What do you like about our products and services?

They are prompt and do a great job.

Report a concern   March 29, 2025 — Rated 10 out of 10 by G.J. Zerorez Phoenix
What do you like about our products and services?

Always professional always do a great job drys very quickly


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