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based on 85267 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Eric did a great job , carpet looks awesome .
Quick appts. Careful with walls.
I have had this carpet cleaned several times and the cleaner has always followed a definite. pattern. Your cleaner left my carpet in a mess with lines and ruts and the carpet going every which way. Vacuuming has not helped. I may have to have another company come in and redo so that the carpet is not a hodgepodge mess.
The last two times when the technicians have left my carpets definitely were not clean and my schedule didn’t allow me to call to have him come back to take care of it.
I just had to live with it. One time left streaks on my carpet in the main walk paths.
I decided to give zerorez one more try.
This time, Chris was his name I think, did an excellent job. My carpets haven’t looked this good since, I think it was Duaine, many years ago.
My carpets are clean and he actually corrected some of the problems left from the last time. I sincerely hope you can manage to keep him there in the future.
My thanks to Chris for doing an excellent cleaning on my carpets.
Excellent work and professional technicians
Bradley , Our technician did a great job!
Our tech was very professional. Everything went as per quote as well
Technician was knowledgeable and polite. The stairs are a problem area. He did a wonderful job.
Zerorez entire staff was very courteous and professional. My carpets looked great. The color was restored in the heavy traffic areas. We have been using Zerorez for several years.
Friendly, professional, thorough and CLEAN! Thank y oh for the terrific customer service.
Great carpet cleaning!!!
The service and job performed and staff were all outstanding! Will dwfintely use them again.
clean
I had to check it out 2 nights in a row to make sure I was seeing the stains gone, but I was very much in appreciation of the great job that was done on the sub-extraction. I'm sorry I cannot remember his name but he did a great job and was very explanatory on what he was going to do. Also very polite.
I would definitely have Zerorez back any time. Thank you
My only concern is the brown spots that were left after it dried. I have 2 brown spots that were not there before they were cleaned.
There’s no reason why rugs that essentially cover the entire room are significantly more expensive than carpet particularly when I confirm that it doesn’t require any additional work
I also don’t like being nickel and dime. It’s clearly a commission job.
We find that the carpets dry much faster than steam cleaning and are softer.
Great staff! Alice, Tommy & Paul were are easy to work with and did a great job.
Excellent customer service, on time and rugs came out looking brand new.
Ryan was very professional. My Sofa looks brand new again!
Service by Sean was exceptional. High price is hard to swallow.
Excellent Service, Highly recommend. Technician was very Professional and nice. Carpet came out Great! Thank you, First name removed
Great service! Great technician who did our cleaning!
Jesse did a great job and really cared about making our carpets look great.
Service was great and Cody was the BEST!!
Short drying time.
Very nice young man came and cleaned 3 rooms and our closet. He was professional, careful, mindful that we have a little dog, etc.
Very are very pleased.
Special pricing
Availability
Low moisture
Knowledgeable operators
Zeroes makes white carpet look and smell new Everytime