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based on 84629 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Rob did a great job and was personal and experienced. Love the work he did. Will use them again.
T was here right on time and did a great job. Very happy with service and will book Zerorez for our carpet cleaning again next year.
Tech was polite and friendly. Carpets came out great.
Limited to type of rugs you can clean. I had 6 rugs to clean and you could only do 3. What was cleaned it looked.
Always do a great job. I’ve used your services many times and always happy.
The technician left my front door wide open.
Technician very professional and friendly. Explained process. Worked diligently. Job well done.
stains did not come out....I am disappointed! I knew they would not all come out, but carpet still doesn't look clean!
everything
We have used zero red several times. This time we had a 8-10 inch pet spot in our bedroom. Now we have a 24 inch spot. However we are hoping as it continues to dry it will not be noticeable.
We were very satisfied with the results. Out carpet needs to be replaced but it’s not on the budget right now.
Thank you
My rug still smells and it didn’t smell that bad in the first place.
Carpets dry quickly with the product used. Luis C did a great job!
Our technician was amazing. He was so nice to go back over a couple of spots that I wanted done again and he made sure I was satisfied before leaving. Our carpets look so good!
Professional. Great Job!
Our tech was friendly and knowledgeable. He did great service.
I liked the fact that there was not a lot of wetness to dry and no soapy rezadu that always attracks dirt as time goes by. The worker, Brandon, was efficient, and did his job professionally. I highly recommend this company for your carpet cleaning needs.
Fast, very thorough. Great job!
It was great! Milo was very polite and did a great job!
Prompt. Courteous. Attention to detail. Professional.
I had an excellent experience with Zerorez! They were punctual, communicated clearly throughout the process, and did a thorough job cleaning my carpets. The results exceeded my expectations, and I’m very impressed with their professionalism and attention to detail. I highly recommend them to anyone in need of quality carpet cleaning services!
You don’t use chemicals to clean my carpet.
Drying time is quick.
Techs are polite and helpful. I like that they call when they are close to coming.
Friendly and professional - spots were taken our of our white carpet.
Don’t love that you charge 2-3x more for area rugs than carpets. It literally was no additional work. Technician wasn’t super helpful and i almost sent him away before he even started. Ended up cleaning much less than planned because I wanted him out of my house. Not his fault but couch and chair cushions needed to be dry cleaned. I didn’t know this was even a thing but had this been explained to me before the visit I would have had a different company come out and do the work rather than calling multiple companies. The couch and chair cushions were my biggest priority and they weren’t able to be cleaned.
Kyle was polite, courteous, knew his business, and answered all my questions!
Professional, always on time, great results
Nothing was cleaned properly at all, very disappointed and need a refund. Waiting to hear from management.
My service guy showed up a little after 12:00 with a call to me ahead of his arrival. He showed up, surveyed his work to be done, got his equipment ready to go, and a little over an hour, he was done. The job looked fantastic and I was proud of the work done! I think his name is Ramone. He was friendly and clean looking. If he is with Wolfgang's a year from now, I will ask for him! You have another well satisfied customer.
Nice, prompt, and efficient.

Reliable results and very thorough explanations