Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84629 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 9, 2025 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Reliable results and very thorough explanations

Report a concern   March 9, 2025 — Rated 10 out of 10 by Bob Edens Zerorez Phoenix
What do you like about our products and services?

Rob did a great job and was personal and experienced. Love the work he did. Will use them again.

Report a concern   March 9, 2025 — Rated 10 out of 10 by K.G. Zerorez Phoenix
What do you like about our products and services?

T was here right on time and did a great job. Very happy with service and will book Zerorez for our carpet cleaning again next year.

Report a concern   March 9, 2025 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Tech was polite and friendly. Carpets came out great.

Report a concern   March 9, 2025 — Rated 6 out of 10 by N.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Limited to type of rugs you can clean. I had 6 rugs to clean and you could only do 3. What was cleaned it looked.

Report a concern   March 9, 2025 — Rated 10 out of 10 by K.Z. Zerorez Phoenix
What do you like about our products and services?

Always do a great job. I’ve used your services many times and always happy.

Report a concern   March 9, 2025 — Rated 0 out of 10 by L.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The technician left my front door wide open.

Report a concern   March 9, 2025 — Rated 10 out of 10 by L.G.L. Zerorez Phoenix
What do you like about our products and services?

Technician very professional and friendly. Explained process. Worked diligently. Job well done.

Report a concern   March 9, 2025 — Rated 6 out of 10 by W.N. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

stains did not come out....I am disappointed! I knew they would not all come out, but carpet still doesn't look clean!

Report a concern   March 9, 2025 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

everything

Report a concern   March 9, 2025 — Rated 9 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

We have used zero red several times. This time we had a 8-10 inch pet spot in our bedroom. Now we have a 24 inch spot. However we are hoping as it continues to dry it will not be noticeable.

Report a concern   March 9, 2025 — Rated 10 out of 10 by Tony Hernandez Zerorez Phoenix
What do you like about our products and services?

We were very satisfied with the results. Out carpet needs to be replaced but it’s not on the budget right now.

Thank you

Report a concern   March 9, 2025 — Rated 0 out of 10 by S.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My rug still smells and it didn’t smell that bad in the first place.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Gail Peterson Zerorez Phoenix
What do you like about our products and services?

Carpets dry quickly with the product used. Luis C did a great job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Our technician was amazing. He was so nice to go back over a couple of spots that I wanted done again and he made sure I was satisfied before leaving. Our carpets look so good!

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.G.S. Zerorez Phoenix
What do you like about our products and services?

Professional. Great Job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by K.A. Zerorez Phoenix
What do you like about our products and services?

Our tech was friendly and knowledgeable. He did great service.

Report a concern   March 8, 2025 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

I liked the fact that there was not a lot of wetness to dry and no soapy rezadu that always attracks dirt as time goes by. The worker, Brandon, was efficient, and did his job professionally. I highly recommend this company for your carpet cleaning needs.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Adria Roode Zerorez Phoenix
What do you like about our products and services?

Fast, very thorough. Great job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by Jana Short Zerorez Phoenix
What do you like about our products and services?

It was great! Milo was very polite and did a great job!

Report a concern   March 8, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Prompt. Courteous. Attention to detail. Professional.

Report a concern   March 8, 2025 — Rated 10 out of 10 by Sidnie Winters Zerorez Phoenix
What do you like about our products and services?

I had an excellent experience with Zerorez! They were punctual, communicated clearly throughout the process, and did a thorough job cleaning my carpets. The results exceeded my expectations, and I’m very impressed with their professionalism and attention to detail. I highly recommend them to anyone in need of quality carpet cleaning services!

Report a concern   March 8, 2025 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

You don’t use chemicals to clean my carpet.
Drying time is quick.
Techs are polite and helpful. I like that they call when they are close to coming.

Report a concern   March 8, 2025 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Friendly and professional - spots were taken our of our white carpet.

Report a concern   March 8, 2025 — Rated 3 out of 10 by M.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Don’t love that you charge 2-3x more for area rugs than carpets. It literally was no additional work. Technician wasn’t super helpful and i almost sent him away before he even started. Ended up cleaning much less than planned because I wanted him out of my house. Not his fault but couch and chair cushions needed to be dry cleaned. I didn’t know this was even a thing but had this been explained to me before the visit I would have had a different company come out and do the work rather than calling multiple companies. The couch and chair cushions were my biggest priority and they weren’t able to be cleaned.

Report a concern   March 7, 2025 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

Kyle was polite, courteous, knew his business, and answered all my questions!

Report a concern   March 7, 2025 — Rated 10 out of 10 by Deborah Trinchieri Zerorez Phoenix
What do you like about our products and services?

Professional, always on time, great results

Report a concern   March 7, 2025 — Rated 0 out of 10 by E.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Nothing was cleaned properly at all, very disappointed and need a refund. Waiting to hear from management.

Report a concern   March 7, 2025 — Rated 10 out of 10 by P.W. Zerorez Phoenix
What do you like about our products and services?

My service guy showed up a little after 12:00 with a call to me ahead of his arrival. He showed up, surveyed his work to be done, got his equipment ready to go, and a little over an hour, he was done. The job looked fantastic and I was proud of the work done! I think his name is Ramone. He was friendly and clean looking. If he is with Wolfgang's a year from now, I will ask for him! You have another well satisfied customer.

Report a concern   March 7, 2025 — Rated 10 out of 10 by S.J. Zerorez Phoenix
What do you like about our products and services?

Nice, prompt, and efficient.


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