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based on 85264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like that your products are chemical free. The tech was friendly, polite and did a very good job!
Clean, professional and prompt.
The tile was cleaned but not rinsed well; when I saw that the tile still looked dirty, I scrubbed it with a sponge and wiped it off with a damp paper towel and it was filthy. Also, there were several places with a white residue on the grout, so I had to wipe that off. It would be a good idea to have the cleaning crew return the next day after all is dry to see the results and fix anything not done well.
i've used Zerorez for years because they do the job right and protect corners of my house. I wish there were lower costs for us seniors because social security is tight. But my 25 year old carpet looks wonderful with the results.
Easy to get an appointment. Always a thorough,complete job. And reasonable price.
Everything
Service was great!
The carpets look nice each time and are not saturated with water. Also, the technician was professional and friendly.
Always a good experience with Zerorez! Ryan was incredible as well, very polite and thorough!
Prompt courteous service
Excellent results and responsive, reliable service
No chemicals, just water!
Always prompt, and friendly technicians. Always do a good job.
Always very nice, efficient technicians and a great job when done.
Carpets look amazing and staff was extremely friendly !
Carpet looks great
They work
Great technician and product.
Always do a great job. Reasonably priced.
Carpet cleaning service
Very professional and friendly…did great job
Our technician was extremely careful to pretreat and remove all spots. We are grateful!
Effective and easy to schedule
My Service Technician was excellent. He did a great job and my carpets look great.
The service is good, and the rugs and furniture is cleaned in a timely manner. The Techs are professional and friendly.
Very professional and carpets look great.
Super clean. Reliable. Easy. Simple. Fast. Right on time, no waiting. Nick, super good guy. Nick is polite, courteous, friendly, respectful, understanding, thorough. You always send the BEST people!! This is SO important for me. Polite, respectful, SO important! Thank You for your good work.
Your technician, Robert, was excellent
Technician was great just that I noticed two spots where it wasn’t as good as I hoped. It wasn’t his fault because he explained about the possibility of not getting completely rid of the spot
The technician was great, and the sales person and resulting price were very transparent. In general, the floors looked a lot better, but there were spots that looked pretty rough even after two passes at cleaning them. I ended up scrubbing several sections myself with a toothbrush to get them cleaned. I would equip technicians with some kind of hand touch up kit to do the same. My floors are now clean and sealed. I don't know that there is a way to make it more "right".