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based on 85264 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The non traffic areas came out clean. I was disappointed that the traffic areas while cleaner did not come as clean as I had hoped. I will have to rent the Bissel cleaner from Lowe's to go over again
My carpets need to be redone or my money refunded. I do not want the same person back. He said he got all my stains out and they are all still there.
The carpet is really clean.
Great
I wae able to get an appointment within 24 hours and the technician who serviced my home was great! He answered all my questions, especially the ones about the products Zerorez uses. I appreciate the chemical free process and will call on them 100% of the time in the future.
The tech did a great job
Great service - friendly, took care to not track dirt in the house and gave some good tips of keeping carpet clean.
Paid for deodorizer and protectant. Neither was used or applied correctly.
Bedroom carpet looks the same as it did prior to cleaning.
Refund money for deodorizer and protectant at minimum.
Great people, great work, great price
Service is good, tech calls in advance when on the way, price is reasonable and results are good!
Bradley the technician did a great job cleaning
The spot that I was charged extra came back.
Service was great and fast
Professional work
Matthew did a great job on my carpet!
Non chemical cleaning is great.
Your water exrtaction Is great for deep cleaning.
Mickail did a fine job.
Happy with work. Prompt service, next day
We are very pleased with the work that was performed at our home, the company and the young man that came to our location was very professional and on time. We appreciate what they did for us.
Tyler the tech did a great job cleaning the carpet
Great service: prompt, friendly, effective-carpet is now clean!
Superior arrival time and service. He answered any and all of my questions, and cleaned a recliner, that had not been scheduled for my appointment.
Cory was awesome! I had him do a couch, and it came out beautiful. He did an excellent job and love that he took pride in his work. Great job Cory and thank you.
Great Customer Service Bad stains in my carpets are gone.
I have used Zerorez services for several years - carpets are cleaned beautifully with not leftover residue to collect dirt. Process is expertly performed by well trained technicians. I purchased extra solution for any accidentally carpet spills and are experimenting with cleaning our coated garage floor - excited to see if it works.
I've always respected Zerorez and the work they do. BUT the last time I was told I would have the same tech as before and it wasn't. The tech spent more time telling me what he couldn't do. I was able to clean the carpet better on my own after he left. Keep in mind, the home was vacant both times as I try to make the job as easy as possible.
Zerorez, and particularly Joshua, was punctual, thorough and a delight to have in our home. These guys are the only ones I ever call :-)
No residual chemicals and carpet dries quickly
Professionally done, great communication, and thorough. Zerorez is my first choice for quality steam cleaning!

No chemicals is a priority for me. Add to that friendly employees and you have a customer for life!