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based on 84628 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRes is my go-to cleaning service. I have used them for carpet, floor and duct cleaning in several homes in different states. All work has been consistently excellent. My carpets remain cleaner longer and ducts are also cleaner longer. Thank you ZeroRes for your well trained technicians and nontoxic cleaning products. You are the best.
Great job!
It was fast and simple. And the guy who came to the house was knowlegable and friendly.
Michelle did a wonderful job on both carpets and upholstery. She knew which products would render best results. She took her time making sure results were perfect. I would definitely use Zero Rez again & request her services
Our experience was what I expected. What I scheduled wasn’t the same price as the final price, ended up $100 more for the same work. None of the promos translated although didn’t get a great reason why. Cleaning was fine, areas that didn’t seem like they got the same focus. I hate getting things like rug/tile cleaning because it’s never as advertised. Always a hassle and always more than advertised.
As I had to have another guy come & redo the carpet cleaning, I was disappointed. Creed did an excellent job, tho. Wish he had come first.
I liked what you did, but my bedroom tile was the newest I put down and it didn’t come as clean as the rest of it. I was kind of disappointed with that, but didn’t really say anything, but I wish that could’ve been done a little better other than that fantastic Thank you so much it just surprise me that the tile that was done the latest didn’t come out as good as the stuff that has been down forever all right thank you for that one
A job well done for a fair price.
Efficiency
I love that its easy to make an appointment, the products you use and the wonderful technicians you have.
Keep up the good work. A special thank you to Michelle Valentine. She was prompt, explained the process and was very mindful of our belongings.
I will definitely only use Zerorez for my carpet and tile.
Thank you for a job well done!
Mike was extremely knowledgeable with carpet care and cleaning. He took his time explaining different processes to be taken to remove a few pet stains from my new puppies. He was also training a new employee while at my house and was patient and thorough to him. I ended up adding the tile grout seal to my master bath floor and my white grout looks brand new again!
There is no chemical in the product, its water based and the carpet is deep cleaned left refreshed.
Zerorez is always on time, quick, & courteous. Their technicians are knowledgeable & expedient. Thx
Quality work. Responsible. Caring.
Worked efficiently and technician was very polite and friendly
Plesant technician. The carpet was nice and clean when he finished. I would use them again.
I was contacted 30 minutes ahead of arrival. The technicians were on time, did a great job and got the carpet looking better than I expected.
Excellent technician. Knowledgeable, personable, professional.
They do quality work and are quick and efficient!
Effectiveness
Quick, easy and efficient. They get the job done withno soap residue Dries fast. Great!
Jose was fantastic and did such a great job.
Work was performed and tech exceeded expectations. Carpets look good for age of carpet and wear
Very welll done. Rug is beautiful again and the grout in the tile is clean again. Luis was very professional and knowledgeable. I would recommend Zero Rez to everyone.
I love that they product doesn’t have a scent or leave a film on the carpet.
Great job!
Always friendly. Courteous, on time, does a great job tackles the issues we discuss. I would highly recommend them.
Service Technician was great! Unfortunately…the van that was used was leaking fluid (oil) on my driveway and I spent about an hour removing the stains. Unprofessional to service a resident/home utilizing a crappie vehicle.
I still see stains and from your advertisement the difference is not the same

Service was excellent. Technician was on time, cleaned up afterwards, and cleaned rugs looked like new.