Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84628 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 22, 2025 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

Service was excellent. Technician was on time, cleaned up afterwards, and cleaned rugs looked like new.

Report a concern   March 22, 2025 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

ZeroRes is my go-to cleaning service. I have used them for carpet, floor and duct cleaning in several homes in different states. All work has been consistently excellent. My carpets remain cleaner longer and ducts are also cleaner longer. Thank you ZeroRes for your well trained technicians and nontoxic cleaning products. You are the best.

Report a concern   March 22, 2025 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   March 22, 2025 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

It was fast and simple. And the guy who came to the house was knowlegable and friendly.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Kathy Albert Zerorez Phoenix
What do you like about our products and services?

Michelle did a wonderful job on both carpets and upholstery. She knew which products would render best results. She took her time making sure results were perfect. I would definitely use Zero Rez again & request her services

Report a concern   March 21, 2025 — Rated 7 out of 10 by S.Y. Zerorez Phoenix
What could we do to improve?

Our experience was what I expected. What I scheduled wasn’t the same price as the final price, ended up $100 more for the same work. None of the promos translated although didn’t get a great reason why. Cleaning was fine, areas that didn’t seem like they got the same focus. I hate getting things like rug/tile cleaning because it’s never as advertised. Always a hassle and always more than advertised.

Report a concern   March 21, 2025 — Rated 7 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

As I had to have another guy come & redo the carpet cleaning, I was disappointed. Creed did an excellent job, tho. Wish he had come first.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Paul Fictum Zerorez Phoenix
What do you like about our products and services?

I liked what you did, but my bedroom tile was the newest I put down and it didn’t come as clean as the rest of it. I was kind of disappointed with that, but didn’t really say anything, but I wish that could’ve been done a little better other than that fantastic Thank you so much it just surprise me that the tile that was done the latest didn’t come out as good as the stuff that has been down forever all right thank you for that one

Report a concern   March 21, 2025 — Rated 10 out of 10 by Mike Frost Zerorez Phoenix
What do you like about our products and services?

A job well done for a fair price.

Report a concern   March 21, 2025 — Rated 10 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

Efficiency

Report a concern   March 21, 2025 — Rated 10 out of 10 by J.A.C. Zerorez Phoenix
What do you like about our products and services?

I love that its easy to make an appointment, the products you use and the wonderful technicians you have.

Keep up the good work. A special thank you to Michelle Valentine. She was prompt, explained the process and was very mindful of our belongings.

I will definitely only use Zerorez for my carpet and tile.

Thank you for a job well done!

Report a concern   March 21, 2025 — Rated 10 out of 10 by Jeanette Nichols Zerorez Phoenix
What do you like about our products and services?

Mike was extremely knowledgeable with carpet care and cleaning. He took his time explaining different processes to be taken to remove a few pet stains from my new puppies. He was also training a new employee while at my house and was patient and thorough to him. I ended up adding the tile grout seal to my master bath floor and my white grout looks brand new again!

Report a concern   March 21, 2025 — Rated 10 out of 10 by Barbara Sahr Zerorez Phoenix
What do you like about our products and services?

There is no chemical in the product, its water based and the carpet is deep cleaned left refreshed.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Russell Rose Zerorez Phoenix
What do you like about our products and services?

Zerorez is always on time, quick, & courteous. Their technicians are knowledgeable & expedient. Thx

Report a concern   March 21, 2025 — Rated 10 out of 10 by Janie Riddle Zerorez Phoenix
What do you like about our products and services?

Quality work. Responsible. Caring.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Patricia Leconte Zerorez Phoenix
What do you like about our products and services?

Worked efficiently and technician was very polite and friendly

Report a concern   March 21, 2025 — Rated 10 out of 10 by Bill Skaggs Zerorez Phoenix
What do you like about our products and services?

Plesant technician. The carpet was nice and clean when he finished. I would use them again.

Report a concern   March 21, 2025 — Rated 10 out of 10 by Laura Varner Zerorez Phoenix
What do you like about our products and services?

I was contacted 30 minutes ahead of arrival. The technicians were on time, did a great job and got the carpet looking better than I expected.

Report a concern   March 20, 2025 — Rated 10 out of 10 by A.G. Zerorez Phoenix
What do you like about our products and services?

Excellent technician. Knowledgeable, personable, professional.

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

They do quality work and are quick and efficient!

Report a concern   March 20, 2025 — Rated 9 out of 10 by Richard Ponesse Zerorez Phoenix
What do you like about our products and services?

Effectiveness

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Quick, easy and efficient. They get the job done withno soap residue Dries fast. Great!

Report a concern   March 20, 2025 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Jose was fantastic and did such a great job.

Report a concern   March 20, 2025 — Rated 10 out of 10 by B.A. Zerorez Phoenix
What do you like about our products and services?

Work was performed and tech exceeded expectations. Carpets look good for age of carpet and wear

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

Very welll done. Rug is beautiful again and the grout in the tile is clean again. Luis was very professional and knowledgeable. I would recommend Zero Rez to everyone.

Report a concern   March 20, 2025 — Rated 10 out of 10 by Kimberly Shoop Zerorez Phoenix
What do you like about our products and services?

I love that they product doesn’t have a scent or leave a film on the carpet.

Report a concern   March 20, 2025 — Rated 10 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   March 20, 2025 — Rated 10 out of 10 by J.N. Zerorez Phoenix
What do you like about our products and services?

Always friendly. Courteous, on time, does a great job tackles the issues we discuss. I would highly recommend them.

Report a concern   March 20, 2025 — Rated 10 out of 10 by Bill Brandt Zerorez Phoenix
What do you like about our products and services?

Service Technician was great! Unfortunately…the van that was used was leaking fluid (oil) on my driveway and I spent about an hour removing the stains. Unprofessional to service a resident/home utilizing a crappie vehicle.

Report a concern   March 20, 2025 — Rated 4 out of 10 by M.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I still see stains and from your advertisement the difference is not the same


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