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Client Testimonials
Excellent results, timely and friendly service!
Good service and well done by the employee.
QUICK SCHEDULING, TIMELY MANNER, FRIENDLY STAFF, AMAZING PRODUCT, ABOVE ALL... YOUR COMPANY ACTUALLY 'CLEANS' CARPETS!!! THEY LOOKED BETTER NOW THEN THEY EVER DID.
The results were fantastic and the smell was wo.derful!
The young man who cleaned our carpet was very personable. Explained what he would be doing and what to expect. Asked if I or my husband had questions, but more importantly, he was conscientious about his work. At one point, asked me to come and take a look. I was shocked to see it was like night and day as he was half done with my living room. I had no idea it was that bad. I'm VERY happy with the results and have already recommended Zerorez to two friends who were undecided about using "Z" or "C". We've all used "C" and are thrilled to have a choice that, just makes sense. Thank you! One concerned comment would be that it added up to be almost twice the cost I had expected. My husband was not happy with me, but I'm still happy with the results.
Nick and Chris were efficient and thorough. Carpets look better than they have in 8 years.
I had a very satisfying experience working with Zerorez. The Customer Service team was GREAT! I spoke with three individuals - one was Maria, but I don't remember the other two names, however, ALL THREE were wonderful to work with, and represented the company in a positive, enthusiastic spirit. They were always courteous and helpful, answered my questions thoroughly, and made sure I understood how the cleaning process worked. Our schedules are somewhat tight, and they did their best to accommodate those needs, as well. The Service Technician, Lee, arrived promptly and was friendly and approachable. He did a thorough walk-through of the areas I wanted cleaned and addressed specific questions/issues about those areas. He worked quickly and efficiently, and did another walk-through at the end, and provided me with good follow-up instuction. At his suggestion, I decided to have two area rugs cleaned, as well. He took them with him that day and I was contacted within 24 hours by Michael about the cleaning options for those particular articles. In speaking with him it was obvious that he was knowledgeable about the fibers and dyes used on those rugs, and directed me accordingly. When the rugs were returned I was amazed at how wonderful they looked, and felt!
In brief, I would have to say that Zerorez did an outstanding job for us - both my husband and I are happy with the results, and have told others about our satisfaction with your products and services. Unfortunately, as a consumer, it is rare to find a blend of knowledge, competency, and customer concern these days, BUT Zerorez has all of that!
Thank you so much, and we look forward to working with your company in the future.
No chemicals, no soap and cleaned up spots other cleaning products didn't!
The method of cleaning seemed to work - the carpet looks and feels clean. The person who came to do the job was very professional and friendly.
Friendly, professional employee on the phone and in my home. I like the "no heavy chemicals" method both for my family's health and I think the carpet stays cleaner longer. Additional services were offered me but I did not feel pressured. It was very convenient that weekend appointments were available.
Friendly service. Carpet never looked cleaner.
The technician was quick and thorough. He did not try and up-sell me on services that were not needed, he was knowledgable regarding pet stains and the carpet dried very quickly.
We have off white carpet in our house. We had a lot of kid and animals stains, as well as normal wear and tear dirt tracks from every day living. The carpets came out beautifully after the tech from Zerorez was at our house. I am very happy with the final results. I would definitely recommend Zerorez to a friend or family member. In fact I already have!
After the Zerorez cleaning my carpets look brighter and feel cleaner without any sticky soap residue.
I like the fact that you use no chemicak or soap. Your staff is very friendly and courteous. Your prices are reasonable, too.
Everything seemed so green, fresh!
The carpets are beautifully clean and fresh -- they look brand new again despite an active family which includes 3 very active German shepherds. We've had other professional carpet cleaning services in the past, but think Zerorez does a superior job.
The young men sent to clean my carpets were very knowlegable and friendly. I am very please with their work and will use your services again.
I knew my carpet needed to be cleaned, but when he stopped at one point and I saw the difference between the two areas WOW,I didn't think it was that dirty!!
You were very accurate with your estimate and explained everything regarding cleaning my carpets.
Carpets are left noticably more dry than other cleaning processes. You can visibly see the improvemnt in cleanliness as the process takes place.
The fact that you do not add soap into the rugs, they dry faster and it smells great!
the service person was also great he was very helpful with explaing the process, nad cleaning our carpets.
Process leaves carpets so clean and they stay clean longer. Zerorez get rid of all the prior residue build up. Plus, Aaron P. was the best ever. He educated us about the process, spent extra time on an upholstery cleaning project and was so personable. He gets an A+++++ for sales, personality and service.
The crew was exceptional. They answered all of our questions, were knowledgeable about the product, and efficent. The results were outstanding.
No soap, no residue, our carpet looks fantastic!
Have only used your service once -- carpet cleaning -- so far so good.
Joe did a great job. He was professional and concerned about getting the best result for my carpet. He also seemed knowledgeable with the product.
Carpets felt clean and soft, and smelled wonderful!
Very professional and friendly staff.
I was very happy that no chemicals were used. My first grandbaby is starting to crawl and that was the main reason I went with Zerorez. Very happy with the service and knowledge of the representitive.