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Client Testimonials
We very much liked the fact that the carpet products did not use soap. The employees were very knowledgable and polite. We purchased the spot treatment and shortly after we had the carpets cleaned, we needed to clean up after our cat and tried the spot treatment. Although we followed the directions we were disappointed with the results of that particular product.
Professional and no residue
Did a great job. Very informative and friendly. Already made several referrals.
Comprehensive cleaning - no shortcuts
I love that the products don't leave behind a residue,it was very refreshing smelling. The guys were on time, very courteous, and very informative about the products and the company.
Clean carpets...great customer service.
Our technician Patrick was AWESOME!
My carpets looked great. They got out most of the stains on the carpet. I am very happy with the job they did.
Jon was an excellent guest in my home! He was fast, courteous and while he did sell extra services I never felt like it was an upsell pitch. He was just recommending the proper services needed.
All in all I'm extremely satisfied.
Zero Rez performed a miracle
There is no smell factor after you are done. The technician was fabulous. Very knowledgeable about Zerorez product, efficiantly on time, very professional and had a very nice demeanor that we felt was very nice. Am already sending out the cards to people at my work. Highly recommend your business and will use you next year for air duct cleaning.
Great service, professional staff and carpets look wonderful!
Zerorez rep was very courteous and went above and beyond what I requested. He cleaned any area reachable. They were done in less time than was estimated. We have used Zerorez in the past and will continue to use Zerorez for all our future needs.
The carpets looked great!
no soaps, no chemicals, green
Very professional person, no pressure for additional services just explained the benefits. Went about his work and did a great job.
Prompt,professional,and courteous. Alex listened to me (the customer) to help me determine if I needed an additional treatment or not. He also gave me ample opportunites to ask any questions I may have had. And he explained the process of Zerorez.
On time and did a good job.
Joe -- he was very good -- we looked at stains in advance and then we reviewed all areas to see all the stains gone! I also liked the corner guards. Now, I have already referred you to HaRRIET RoGGE, IN VADNAIS HEIGHTS. I would like a very tiny gift for the referral - like a $5.00 gift card to Caribou or something for telling folks all the details of the good service. Think about mailing me a tiny gift and I will continue to blab to all about the great service! I talk all day long at work to different folks every hour in my line of work !!!
Friendly Cleaners...easy to work with. Showed up as promised. Carpets look good.
Good communications with scheduling and on the day of the appointment. The service person was knowledgeable, answered questions and provided information about the results we could expect. I loved the clean citrus scent of the product. It's too soon to tell how well the added protection we purchased will hold up.
I used Zerorez for the first time and was very impressed. Charlie did an excellent job. I really like the idea of no soap and love the way everything came out. Even the spots I thought would still show, did not. The carpet downstairs in my home is very old and I had it cleaned before but never noticed a difference in it until I used Zerorez. Now it looks lighter and brighter than it ever did.
Very knowledgeable technicians who recommend but do not push. Answered all my questions and offered various solutions, not always the most expensive options. The results of the cleaning seem much better than other carpet cleaning options I've tried in the past. I also like the fact this is a "green" company. I will definitely utilize Zerorez for future cleaning services and would highly recommend to others.
Zerorez was awesome! I was kept informed regarding what time the tech would arrive. The tech was courteous and did a thorough job and explained the process as well as providing information regarding other services that made sense to include while he was on site without being "pushy".
I will (and already have) recommended Zerorez to my friends! You guys ROCK! Our carpet looks new again!!
I was impressed with the professionalism of the technicians. They listened to me when I was explaining the issues I had with the carpet and worked to address those issues. I am very pleased with the results.
Robert and his associate were very professional and friendly. My kids were home and while I was worried that would be a bother to them it was no problem at all. Zerorez engaged them in conversation and were very kind to my kids and myself. Robert did an excellent job explaining the Maxim Advanced Treatment, so much so, I had no hesitation in purchasing it for our carpets. Our carpets look the same as the day the carpet was installed. While Zerorez was here a neighbor came over and ended up having their carpets cleaned immediately following! It was like a commercial right here in our neighborhood! The next time our carpets need to be cleaned we will call Zerorez with no hesitation.
Professional staff, show up when you say you will - upfront about pricing. Carpets are very clean.
The representative, Dave, was very knowledgeable about the product and informed us about our options prior to beginning the carpet cleaning. Products used were natural and did not require soap and water to clean the carpets.
The natural aroma that is still in my carpet reassures me that no chemicals is the way to go!
The citrus smell.
Very clean, does not smell like chemicals when done!