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Client Testimonials
It was an easy process and the results are great!
Felt very comfortable with cleaning person in my house. Higher caliber staff than other companies. Good customer service from the get go. My carpets look great. No chemical smell. Clean and very happy.
The service tech was great and it looked great afterwards
The service person was efficient and very helpful. I love the fact that there are no chemicals in the process - this is good for me, my dog Elliot and my home.
It was everything I had asked for.
No chemicals
The clean smell. The clean feel of the carpet - no residue.
Zerorez was able to get out all stains -- some that had been there for a long time. Other services tried and failed.
Quick Phoned to say he would be there in 15 min and he was. Very professional and polite. Nick Kraemer explained that a stain could reappear and he returned a few days later for a stain that did reappear and successfully removed it. [ an old barbeque sauce spill] We can not say enough about the service.
The carpet smelled fresh, looked very clean.
On time,courteous,professional,polite, and the carpets looked great
Chris did an amazing job.we just moved in 3 weeks ago and they look better than when we moves in! Will go to no one else now he was amazing!
The young man who came to our home was polite and informative. He seemed knowledgeable and he was quite thorough but there were a few sections of the family room carpet that we thought he could have gone over again. You can see a line where he went over some parts twice. They actually seem cleaner and we wish he'd done that everywhere. An area where our dog always lays came very clean and we were afraid it wouldn't so that was great. Overall we were very pleased.
carpets looked good
Erik was very knowledgable about the service and benefits. We are very happy with the results.
The professionalism, and freindlyness of your technician
Professional, competant, friendly, thourough job. Concientous.
no hard sell for more products when tech comes to house.carpets generally look good
Great customer service and product.
I will only use Zerorez for my carpet cleaning needs, it really works well and great customer service
Environmentally friendly, accurate and professional service over the phone and in person
The technician, Rob was terrific. We had a few problem areas and he exceeded our expectations. Our furniture is next! Thank you.
John was very detailed and friendly. He did a great job and was a pleasure to have in our home.
The carpets are awesome and the technicians really seem to want to help.
The carpets have never looked so clean. No soap residue! They look new.
The service, quality and value was exceptional. I heard they were the best in town, but you have to experience it yourself! We had black spots and stains on our stairs that we couldn't remove with any other cleaner. The stairs and all of the carpets look brand new. The service was awesome. The guy walked me thru the bill that I was quoted (which was identical to what I was quoted when I booked the appointment). He walked me thru the options for cleaning pet stains, which I denied. He then cleaned the carpets and put down the protective coating. He then walked me thru my bill again and that was it. We had to stay off the carpets for 12 hours so that it could dry appropriately. That was a little unexpected, but it was worth it! We are 100% satisfied and will definately have them back when our carpets need cleaning again!
I like the communication from scheduling to narrow the window down until the technician showed up. That's how it should be run. The only thing that I was somewhat dissapointed was that my carpets didn't get cleaner then the other company I used before. But that's not zerorez fault. I guess I expected a miracle.
Got every stain out of the carpet and now they look great!
The service was excellent. Courteous friendly and helpful.
Products seem especially safe for children. It was fast and clean.