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Client Testimonials
Nick was very professional...explained all the products & procedures and did the job expertly.
Also appreciate that your products do not have a strong smell. The carpets all look fresh & clean! THANKS
Friendly and professional service techs. The quality of the cleaning. Old spots are not returning. Drying quickness. The speed of cleaning time.
I like that there are no chemicals. I feel that everything is more clean and fresh than it would be cleaning it any other way.
The associate was very knowledgable. I love the fact that the dirty water is not left here. It sure is a slick system that you have.
friendly,professional and confident staff.
Scent of carpet prep spray-
environmentally safer but effective cleaning procedures
Tony did a great job getting my carpets clean.
The products you used smell great and my carpets were dry the next day.
thanks
very professional, knowledgable and pleasant.
Mr. Stark and his assistant cleaned our carpets yesterday and I was more than happy with them, very nice young men. They took the time to explain things and very careful with the hoses, etc. I will definatly use zero rez again and request Mr. Stark.
The service was excellant - very professional.
The cleaning method is very natural so I feel safe knowing there isn't a harsh chemical residue in the carpeting or on the sofas.
The technician, Chris, was thorough and professional. Zerorez has cleaned my carpeting and upholstery many times--the service is always professional.
REP WAS INFORMATIVE, VERY POLITE. DID A GOOD JOB OVER ALL AND SPENDING EXTRA TIME ON HEAVILY SOILED AREAS.
Zerorez made our carpets look better then when we moved in four years ago. They are clean safe for kids and pets and the whole house smelled clean. Tyler was prompt, professional, and did a great job. We were impressed and my parents could not believe that a cleaning could make that much of an improvement. Our carpets were worn when we moved in. Not worn out, just worn. As I said they look better now then when we moved in. Thank you Zerorez!
The services were great, I like how my carpet feels better than it did before. It doesn't feel grimey or dirty like the products used are attracting dirt. Dennis our technician was wonderful. He was friendly and did a great job. He even threw in some area's for free :).
It was very fast, affordable and they did a GREAT job! Way better than I thought was possible on very dirty carpet.
Nate did a great job cleaning a heavily soiled 15 year old carpet. He removed stains that I was sure were permanent.
Great job- it worked and some very dirty carpet now looks great. The technician- Jose was polite, professional and did an excellent job. I would recommend your service to any one.
Friendly technician and great results.
I was pleased with the professional that came to the house. He was not pushy at all, worked quickly, thoroughly and the carpet was very dry for just having been cleaned!
Great job! A bit later than what we would have chosen, but we were called numerous times the evening of the cleaning for updates on when he would arrive. We greatly appreciated it! The roads were also icey. Overall great job, and we would certainly recommend and use your service again.
Thanks!
Very friendly technician that came out to our home, explained what he was doing, and did a great job. Everything went as expected, what we were told would happen, happened (i.e. received the phone call within 48 hours of set appointment day to narrow down a window of time, and then the day of the appointment the technician called within 15-20 minutes of his arrival time). The final total we paid, was exactly what we were quoted over the phone, so no surprises!
The carpets look wonderful, there was no smell and it was total dry within 24 hours, but the best part of the service was the Technician Aaron, he was so nice and respectful, he explained what he would be doing, made suggestions and just made us feel good that we called your company. Aaron is the reson we are haveing you come back to clean the rest of the house and why we feel good about telling our friends about the execellect service we received.
Very professional, competent Technician. Appreciate the use of corner protectors on hoses, fabric shoe covers, etc.
Unfortunately, I have one plant stain that came back up a few days after Zerorez left, obviously there must have been dirt left in the pad below the carpet that soaked back up.
Our service representative was very helpful and friendly.
No chemicals, smell afterwards, safe for pets to walk on...looks very clean, like new carpet! Your service was great...from start to finish...very professional cleaning person.
Service was great. Very professional and efficient.
The carpet felt and smelled nice and fresh when you were done. There wasn't any chemical type oder.
The results, environmentally friendly, and the professionalism of the team member that came to do the service.
When I was unhappy about the result I received in one of the rooms and indicated that on my feedback someone called me the next day. Aaron came out a few days later. He could smell what I could smell, it smelled like decomp. he cleaned, deodorized & neutralized it I believe. It was remarkably better right away. I am still going to replace the carpet, but this will allow me to by some time, plus it validated me, that there was an awful odor there that shouldn't be. I have told many people about Zerorez and Aaron in particularly. Hang on to him! Awesome customer service.
courtious service, good clean carpet. I thought the spot cleaning product is a little bit spendy.
Jon Stark and his assistant were most professional and efficient in cleaning our carpets. Since we discovered Zeroez a few years ago,we will never use anyone else to clean our carpets. They always come out looking like new and your process is very environmentally friendly. It is a joy to see the pride your technicians take in their work and the pride they have for the image of Zeroez. They are always courteous and very pleasant to talk with.
Your rep was very professional, answered any questions we had and took care of several unidentified stains and spots. He worked quickly and efficiently. The carpet looks great, dried quickly and is ready for our holiday guests.