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Client Testimonials
Very friendly staff and they do what they say thay are going to do!
The service rep that cleaned my carpet was knowledgeable and considerate. He preformed his duties efficiently and in a timely manner. I was very pleased.
on time, and do a great job
The employees are very professional, they explain the process in detail and take time to answer any questions you might have. They do a fantastic job at cleaning the carpets and area rugs and this time the cleaned all the tile in my house and then sealed it. It looks brand new. The biggest thing is that the prices is so affordable.
Carpet looks great and smells great too.
We love that there are no chemicals used in the process unlike so many other "green" companies yet the carpet looks great! Also, Joe (who did the cleaning with an associate) adjusted the rate down from my original quote when he calculated the actual square footage. He also explained the process to us very well so we would know what to expect. In fact, the carpet looks much better than we had expected - nearly identical to how it looked when we bought the home nine years ago. Our only minor quibble would be that the carpet took longer to dry than the 8-10 hours we had been told. In fact, parts were slightly damp after 24 hours.
The technicians were very professional. Everything went exactly as I was told it would. On time, straight to work, and they had a big job on their hands. My ducts hadn't been clean in a very long time. Those two technicians toughed it out and I look forward to lower electric bills and, more importantly, the improved quality of the air in my home. Steve and James were very accommodating in working around the needs of my disabled daughter and her nurses. And at the last minute they agreed to clean my 10 year old furniture for me. It looks FABULOUS. Most of all, I feel good knowing that the products they use are safe to use in the home. I am trying to reduce the chemicals I expose my family to and I trust Zerorez to be safer that other companies.
EXCELLENT IN PRODUCT AND SERVICE!!!!!
I think your customer service is outstanding from my first call right on through to Dan cleaning my carpet and spraying on the protecterant. I would not hesitate to recommend you to others.
My carpet is clean again! Sean, our carpet cleaner, was very professional and worked hard.
Joe did a great job. The explained what he was doing and did great. Thanks
Everyone was extreamly professional and helpful-from the appointment scheduler to the Tecnicians. I didnt feel like like they were just trying to up sell me to get more money but really took time to explain the benefits of your services.
Does a great job.
The representative was polite, well dressed and seemed to know his job very well. His adding extra suggestions regarding the best after care of the carpets was much appreciated. He suggested a spray-on finish to pretect the carpet from soiling too soon. This was appreciated since our carpet is white and the 3-room area completely open. We are definitely satisfied with your product and services.
professionalism
Very professional and courteous. Did a very thorough job. Super nice!
on time service and the people are nice
Hard stains are removed; service men are excellent
Fast and friendly.
No sticky feel just clean soft carpet. Dried fast!
Very professional and efficient.
Timely, professiomal
Removed spots. Dried quickly. No residue. Service person answered all my questions and was very polite,
I haven't had our carpets cleaned in YEARS and they looked almost brand new. They were very friendly, courteous, and respectful of my home and property. I will definitely be telling everyone about this great experience!
Friendly staff and top notch quality service!!
Great friendly service, going the extra mile to move items and do a great job
Carpet feels like it did when it was new.
The courteous call ahead.
Customer service: called on Thursday ( I think) needed Saturday appt. and scheduler accommodated me without any problem. Very helpful. Technician was a very polite young man, did a terrific job and worked steadily for great results. Thanks!
the service technician was very nice and did a fantastic job! our home looks great and he took the time to answer all my questions.
I loved that they were able to remove spots/stains that have been there for years. Also liked how friendly the tech. Great service all around!