Client Testimonials

Clean, environment friendly and it does a great job. Dave was excellent, efficient and very knowledgeable.

Did a great job, got stains out that we did not expect to get out.

It took no time at all. and the carpets are very, very clean. I was quite shocked at how nice my white carpet looks.

Chris and his associate were both friendly and efficient in the services that they performed. We were impressed with the way our 13yr old carpet cleaned up. They did a great job !

I like the no chemical method to clean, and your technician, Steve, was outstanding....gracious, polite, and professional.

It was quick and done very professionly.

fast and professional

I have eight-year-old carpeting in two rooms and in another room the carpeting is ten years old. While I have cleaned the carpeting myself and thought it looked clean, the Zerorez cleaning is so much better. I am extremely happy with the outcome and would totally use this service again. The technician explained everything thoroughly and there were no surprises.

Tristan was very knowledgeable and informative. Worked very hard and was kept offering to go over any area that I felt needed to be cleaned more. Before he left he made sure I was satisfied with the work. Which we are! Thankn you.

Rick was both professional and courteous. He went the extra mile too make sure we were pleased with the work. I would highly recommend Zerorez to my friends and neighbors.

Your technician (Jose ?) worked very hard and did an excellent job. He managed to remove some spots that 2 other firms failed to clean. I was very happy with the results. Thanks First name removed

Prompt, courteous.

The cost of the services was made very clear before starting the work.
The technician was very careful to not damage furniture.
No chemical cleanre odors after work was done.

Our service tech, Jake Jones, was extremely personable (without being overly friendly). He noticed the tile floor in our bathroom was in need of some attention and told us he would give it a try. The result was a glistening, fresh floor with white grout. We just moved into this house and we thought the grout was actually gray!

Reasonable rates.

Environmentally sound, great results. Great service (notifications, emails, technician on-site) and great value.

We had our carpets cleaned and were very impressed!

great service from Joey and his mentor (Matt? sorry I'm not sure what his name was) super friendly and clearly knew what they were doing.

Great staff, service, and product at very reasonable prices!

Cleans supurbly, drys quickly and very little odor.

Customer service was outstanding and the sales/cleaning man was very helpful with suggestions and questions.

I was talking with my wife and I told her that pigs would be flying before anyone could get all the stains out of our carpet!! Then Owen came in with all the flying pigs you could ask for because he had gotten every last one of them out!!! Great job was done and would recommend zerorez and Owen again in a heartbeat

Your technician Will was Very courteous and did a GREAT job getting our carpets clean. This is the second time we've used Zerorez and have been very happy with the results both times. FRA...Bloomington, MN

Carpets didn't take long to dry

Treat your customers as adults. "Ben" (I think it was his name) took a quick look at our carpet and then spewed out a string of can't, won't, no guarantee, etc. etc. that made me wonder whether I had called a professional cleaning service. I KNOW the carpet is soiled. That's why I'd like it cleaned. When I complained to his manager, I was told he was just trying to "manage my expectations." Huh? Excuse me, but I called a professional cleaner which brags about its service and results and the first thing I have to deal with is how incapable the company is to do the job it promises to do? So here's what you can do. You can walk in to my house, look at the problem areas, tell me how you're going to address them, tell me that you'll do your ABSOLUTE BEST to get them clean. If there is a possibility your service isn't a success, you can tell me that, too, but not in a way that makes your company sound incompetent, unreliable, lazy, and lacking in customer service. Luckily, a more intelligent, service-oriented employee (Mark) showed up to clean my carpet and he managed to treat us like adults, demonstrate his and his company's service, work impressively hard, and make a real difference in the appearance of our carpet. If I were to rate Mark without taking Ben into account, I'd rate Mark a 10. If I recommend your company, it is with the caveat that someone like Ben might show up. If I were to rate Ben alone, it would be a zero rating.

Smelled clean

Excellent service, excellent technician, carpets looked great in spite of hard to get out pet stains. Carpet dried faster and was not crunchy. Furniture cleaned and freshened. It was quite pricy though, so I wouldn't be able to have the service done on a regular bases. Would love to have carpets cleaned every six months or once a year. However, I was very pleased with everything.

Serviceman was so nice and thorough. Came right on time and worked very hard on a couple of areas.

Mark was so kind and thorough. It was clear from the start that customer service is a priority.
Our carpet looks great and smells so fresh. Thank you! We'll be back.

Our service was prompt, knowledgeable, and efficient.