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Client Testimonials
Two technicians showed up, Tyler and Rob. Tyler is more experienced, and took time to mentor Rob. If Rob listens and learns he will be amazing, because Tyler is an astounding individual! From the minute he got there he was courteous and professional, but he was much, much more. Completely dedicated to doing an amazing job, he literally examined every yard of carpet (over 100 pet stains!) to make sure he treated them all correctly. He was also friendly and personable, and truly dedicated to doing everything he could to make the carpets look great. I knew going in that I was going to pay a lot more than the ad pricing, but it was well worth it. I asked for his card so that I can recommend zerorez and, specifically, Tyler to my friends.
good customer service- on time, prompt good interactions and follow up
low environmental impact important to us as a B Corp- are you considering this?
Carpets look good.
The technician seemed knowledgeabl, capable, and polite. The carpet looks cleaner and fresher after the process.
No soap residue. Cleans hard to get out stains. Makes old carpet look new again.
Very efficient. In and out and carpet is clean
Very nice associates, quick and quality service.
quick response, easy scheduling and friendly tech (Terry).
The service was fast,the serviceman was very friendly and knowlegable.The outcome was fantastic we WILL be having Zerorez back for our next cleaning.
Technicians are curtious and thoughtful in doing their work. They respect both your home and your opinion. The products do a thorough job of cleaning in combination with the >97% water extraction, the carpeting feels fresh and new, not crusty. The spot treatment powder works wonderful in between the times we have your technicians come out to do a cleaning. I have and will continue to recommend Zerorez to anyone who I happen to discuss carpet cleaning with. Also, please know that repeat customers return because of the great products and services. So, rather than sending out these surveys, I would suggest you review your customer list and only send surveys to those who are first-time customers. This will be the last time I reply to a survey but it won't be the last time I utilize Zerorez.
Professional, friendly and efficient.
No heavy shampoos!
Thorough cleaning and professionalism of all the people and the process.
No chemicals to clean carpet. No after odor or "crunch". Fast and friendly.
Robert did such a great job, the carpet looks new again.
Andrew and Chris were outstanding and the carpets, rug, and sofa looked outstanding when they were done.
They do a great job. My carpet looks like new.
No chemicals - technician was professional and did a great job.
Excellent results done by excellent technicians.
Carpets look great. Easy to schedule with. Reliable. Trustworthy.
Great customer service, pride in their job and doing it well!
Our compliments to Jose and Alec. They were professional in their approach and did an excellent job for us. Results were excellent. Thanks for a great job. We are very satisfied.
The 2 men who came were very informative. Gave me time to make decisions about the stain guard. I would have liked the person i talked when setting up the appointment to have at least talked about it and given me an estimate as he did with everything else.
The carpets look great and the 2 men were very efficient.
Our carpet looks fresh and feels incredibly clean without being weighted down by chemicals. We had multiple compliments from guests on the clean carpets and certainly recommended Zerorez.
Friendly & informative employees. I also appreciate that your cleaner is free of harsh chemicals.
Professional and friendly service, easy and quick scheduling.
Very friendly and on time. Our rug is 40years old and it looked like new when he was done.
no smell left in the house after the cleaning. Knowlegeable staff regarding products, services.
No harmful chemicals used
The guys who cleaned our carpet did an amazing job and were very personable and professional!