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Client Testimonials
Ryan did an outstanding job in explaining the process and in performing the service.
The customer service was great !
Always on time. The techs are so knowledgeable about your product.
always do a great job with nice service people
Professionalism and work.
The carpet looks much better. The technician was polite and got right down to business.
The service professionals were prompt, professional and obviously highly trained and experienced. They worked quickly and efficiently to clean our large living room/dining room area, stairs, and upstairs and downstairs hallways. We had multiple pet stains, and a carpet that hadn't been professionally cleaned in many years, but they were still able to clean our carpet not only thoroughly but also beyond our expectations. The carpet looks new despite having three cats and a 17 year old house! We now feel comfortable allowing our eight month old daughter to play directly on the carpet without a protective barrier. We recommend them to anyone considering having their carpets cleaned without the use of toxic chemicals, especially if they have children or pets they want to protect from chemical residues.
I liked how the technician explains the science behind carpet wear and cleaning. I liked how respectful the tech was of our home and to us and offered options.
Our technician (Erik T), did a fantastic job. In particular he;
- Was very friendly and polite, we felt very comfortable having him in our home
- He did a fantastic job of making sure that the door was a tightly sealed as possible (below zero outside)
- He did a wonderful job. Worked quickly but thoroughly.
No chemicals.
Very professional
Professional service and good results.
seem very thorough, on time
Carpets look and smell great.
Tech (Erik) was great.
GREAT
Service was quick, explained well and Owen did a great job. He was friendly, thorough and respectful.
The cleaning team was very professional, very courteous, explained everything well. Their work was outstanding, and they restored the carpets to like new, even heavily soiled and worn area. I've already recommended you to several people. We are very pleased.
The carpeting looked great.
Your employee took the time to show & explain how zerorez works. He was courteous & professional. It took him less than 2 hours to do 3 bdrms, 2 dens, 1 hallway, & 2 sets of steps.
Like the use of the empowered water and no chemicals; quick, efficient
Friendly and knowledgeable service staff and great job in getting out pet stains.
When I walked into the house, I could smell the cleanliness
Our carpet looks great. There was a strong odor afterwards but that may have been odor coming out of the carpet.
Seemed to work good and the service Tech Joe was very knowledgeable and freindly. He did a great job and addressed any questions we had.
The technicians are professional, friendly and knowledgeable. They perform the work efficiently and are thorough with their explanation of the work before and after execution.
Friendly technician, great service.
I can't decide which to talk about first - the quality of your service or the quality of your customer service! Because of a dog and a dark chocolate bar, I had some very difficult stains to get out of the carpet. Nate had advised me that although the stains may look gone now, they may reappear as the carpet dried and more stain was pulled up to the top. He told me that if that happened, just call and they would come back out. The stains made a reappearance and Zerorez came back just as they said they would. The stains are now completely gone. I am thrilled as I wasn't sure it was possible to get them out. The rest of my carpets look great also!
I am a huge supporter of great customer service. The two genglemen that came to my home to provide the cleaning service were not only skillful but absolutlely top notch in terms of knowledge and friendliness. That level of customer service is rare indeed. I am a Zerorez customer for life!
Prompt service. Showed up when promised. Carpet looks very clean and fresh. Friendly and competent technician.
Did a very good job. Spotless
Carpets turned out great. Friendly service both by the tech that showed up to perform the service but the customer service gal I set up the appointment with was also very friendly