Client Testimonials

Phenomenal service! Knowledgeable, friendly and experienced.

Our technician Mark Kaiser was amazing He worked very hard and was very polite and professional. Very good service.

Our technician Mark Kaiser did a fantastic job. He took his time and didn't quit working on our carpet until the dog smell was completely gone. He actually got down and put his nose in it to make sure! Our carpet was in horrible shape and now it's almost like new. Thanks to Mark.

No smell, stays clean - no sticky residue.

Peter has been great to work with in cleaning my oriental rugs. They are a large investment and he gets that. He quick response and willingness to spend time on the phone with me is impressive. Name removed

Not toxic for my dogs and carpets were not crunchy when finished

SPEED, POLITENESS, PROFESSIONALISM,AND OUTRIGHT GREAT WORK AT AN AFFORDABLE PRICE.

The rep here was great- very polite. Did a great job and made sure I was satisfied.
Do better? Let us know about potential problems earlier ( e.g.: Past pet problems). Also give more info on pricing when calling.

Carpet looks good. Duct work is next!

He was very friendly, and he did such a great job! The carpet looks amazing!

Technician was very good.

No high pressure to buy other services. Alex was very pleasant. Good experience. Will definately use again.

Was able to set up a timely appointment. Courteous technician, showed up on time and worked efficiently.

You were on time and did a nice quick job.

The cleaners are polite, knowledgeable, friendly and do a good job. I also like the quick dry option.

friendly service providers, clean carpets and sticking to the price quoted.

No sticky residue. Price somewhat high.Done in an efficient andy
timely manner

that it was safe for my pets and your employee was great

No chemicals, friendly staff (Mark was great), showing up on time; you folks are a class act.

fast service, carpets look fantastic after cleaning

I liked the subtle fragrance and the great service from the tech. He was on time, friendly and give me information as to what he was going to be doing.

Well, the carpets look great and Jamie was very thorough and professional. My husband said," make sure you ask for Jamie again next time, he does a great job."

Customer service by our technician James!
Great advisor/consultant!

My carpets looked amazing when the techs were done. They explained everything that needed to be done and completed it in a timely manner. They were very considerate and professional

You were able to come out on a day that was convenient for me. I like the idea of not using chemicals on my carpets. The pricing was excellent for the service provided and the staff was extremely professional and helpful with all my questions.

Yes

Everything these use is green, and they wwre very prompt and thorough with their service.

Willingness to be flexible.

The Zerorez technicians are great. They were very polite to both me and my house. I had a carpet cleaning need. Instead of cleaning the carpet without question, the technician informed me that I should call a carpet repair service to have the pad underneath replaced before cleaning the carpet. This information was given to me free of charge. I appreciated the honesty. Since Zerorez was so great, once the carpet pad was fixed, I made sure to call Zerorez back to my house to clean the carpet. The carpet looks great and my basement is back to normal. Thank you very much.

The man who came out to clean our ducts and furnace was great! He was polite, professional and answered all of our silly questions. It was nice to see the huge canister full of dust, garbage and debris that he was able to get out of the ducts of our new house. I am happy to know that my family will not be breathing in the dust and junk of the previous owners!