Client Testimonials

Caleb was great, friendly and explained everything,plus our carpet is mostly clean.

That they are natural, and safe for my family.

Customer service, carpets look amazing, on time, efficient.

Everything

No residue in the carpet.

z

First-time customer. Liked that there were no harsh chemicals used or flooding of carpets. Ryan was extremely professional, helpful and knowledgeable about carpet care and cleaning. He was careful of walls and furniture that was too heavy to move. Great customer service! Will definitely schedule our next cleaning to include rest of house and our couches. Thank you for a wonderful experience and super clean carpets!

Laurie
Eden Prairie, MN

Seems to have worked very well

The serviceperson was very helpful, was actually early, and was respectful of our decisions.

Pete was friendly, efficient and did a great job cleaning our carpet and sectional. It was a rainy day, and he brought in a fan to help the carpet dry. He gave us extra "booties" to wear. He did not try to force us into something we did not want.

Looks great and very nice cleaner.

Carpet and stairs look so much better, thanks!

Stain and odor removal products functioned effectively, just as had been thoroughly described by service agent. The carpets dried quickly and no residue left on carpet (as we have experienced with other cleaning services).

Qualified, personable service tech, thorough and helpful. Completely satisfied with the cleaning process and results.

Effective cleaning without harsh chemicals.

Marcel was a delight and very strong and efficient.

We think they did a very good job.

Zerorez did a great job cleaning my dirty carpets. The service was prompt and professional. My carpets have never looked better.

no chemicals

It smelled good not like chemicals.
Juan was awesome very informative and polite

Did a good job on cleaning some very tough spots.

While it's a little pricey I liked the natural green cleaning approach. Technician was on time and worked efficiently. He was very helpful about moving a couple of couches so all areas of carpet could be cleaned and protected. Very pleased with results.

The rep seemed to be very knowledgeable, friendly and did a good job.

No film, great people and service

My appointment schedule was handled professionally and efficiently. The technician, Juan, was personable and professional. My carpet looked great when he finished!

There were no ugly "surprises" once the cleaning got underway. The scheduler thoroughly explained the process and the pricing and said we'd be called three days in advance as to when the technician would be there (a 3 hour window) and the technician would call when he was on his way. Everything happened exactly as described bu Emily, the scheduler. Peter Graves was the technician and he explained everything he was doing and did his best to give us a good value. We were told what items were available for further service but there was no high pressure. We were very satisfied with the work that was done and impressed by the explanation of the process and the process itself. Our carpet is now clean smelling (we had an old dog who had a few "accidents" on the carpet - all removed now and we know it is clean.

Cleans well, good people who come out.

My carpet turned out great! Alex was thorough and efficient.

They are green.
HOWEVER...I WISH YOU OFFERED A MORE ECONOMICAL WAY AND PROPER MACHINE THAT YOU ARE COMFORTABLE WITH,TO CLEAN , ON SITE, MY CHEAP SYNTHETIC RUG IVE HAD FOR YEARS. OTHER CLEANING COMPANIES HAVE CLEANED IT..DANIELS CLEANING,AMERICAN CARPET,STANLEY STEAMER, AND I HAVE WITH MY KIRBY VACUUM.

Great service. Knowledgeable with the tough situation of my animal's messes and was careful by protecting wall corners with durable plastic covers and wore shoe covers -
Asked me a few times to inspect , the technician was here until 5:30 on a Friday. No complains , pleasant and eager to please , scheduler fit me in when unneeded them to come and I was so glad for that. They don't charge you for an area that they know will not have a good result. Or at least the customer is told the likely outcome and leaves it to our discretion. I would have felt taken advantage of if i didn't have this info from the top.