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Client Testimonials
You don't use soap/detergent and the carpet dries quickly.
very good follow up and communication
Todd was very professional and did am excellent job. I've already recommended you to family!
Your Technician Mike was very knowledgeable about all your products & made it clear why doing both the pre-treat post Maxim were right for us. It increased my bill by double but well worth it.
When it comes time to do our carpet again I would request Miketo do it!
First name removed & Rita
You were timely, our carpets turned out well. Personal were polite, we were very pleased
gets the carpet deep clean
You did an excellent job and removed a bad stain. Everyone I was in contact with was helpful and pleasant.
Lack of harsh chemicals and soaps
on time
friendly
carpet is clean
Service was very comprehensive and addressed all my questions and concerns. It was expensive, but do feel it was a good investment.
Vary impressed by the young man who came to clean our carpets. He was print, kind and courteous. He did Avery good job spotting and cleaning our carpets. He also explained what he did and the bill.
nice and easy people to work with
Love the quickness of cleaning and the citrus smell of the products. Your associate was professional and polite.
The quick and efficient way your service tech's finished the cleaning.
Carpet looks great & the service was wonderful.
On time, polite, good results
No chemicals.
Great. Friendly. Courteous help
Great job of cleaning and the technician was very nice and courteous!
Carpet looked great after being cleaned by Zerorez. Wish the technician would have communicated a bit better - he left and we had questions around did he do a bio cleaning? He made no mention of it. Also, he took one of our rugs to be cleaned but didn't charge us for it? Should he have or do we have to pay for it once it's brought back?
The work that Steve Martin provided was very thorough yet efficient. I was very surprised and pleased with how quickly the work was accomplished.
I always like the outcome, clean smell & great service!
everyones is very nice on the phone and the people who come out are very nice. I like that they dont use chemicals in your rug.
Clean and fresh smelling. Technician was professional in dealing with customer service,
Great customer service.
Scheduling
Jon was courtesy, knowledgeable and did a great job!
I've been waiting for this request. Terry called ahead, came on time and made friends with Arnie, our standard Schnauzer. Arnie is suspicious of UPS & FEDEX deliveries. He barks when they come close to the front door. We have relatives that arrive and Arnie barks. He, Arnie, wanted to stay and watch the cleaning. My wife had to take him in another room while Terry did his work.
The cleaning was done in about an hour. We had to keep Arnie in another room...he might have left with Terry if he'd been loose.
This is the fourth time we've called Zerorez. We, my wife and I, have loved the service.
Today, after the carpet dried, I saw something unusual...Arnie flopped on the carpet. He was stretched out on his side on the clean carpet. He's never done this in the 19 months we've been here in Cambridge.
I never give a 10, no one is perfect. Terry gets my 99.99. Arnie rates him 10.
Professional & knowledgeable employees; clean carpet
I like that it was very thorough.
What I like most is that there is no detergent left in the carpet which I know attracts more dirt over time.