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Client Testimonials
The serviceman did an excellent job explaining the process and cost changes to the phone estimate.
When the tech leaves the house smells nice and clean
Zerorez can get the oldest of carpets look at feel like new. I had several stains from a variety of sources (pets/coffee/grease)and they got every one of them out! Nathan (the tech) was running late and I was kept informed of the ETA by their dispatch office.
I had two concerns when Nathan arrived an hour after the original window of time I was assigned. It was dark outside and I was worried the stains wouldn't show up well enough for him to get them clean. Additionally I was concerned that since it was after 5pm when he came, that he'd rush through the work so he could be done for the day. I didn't need to worry about either. I had marked the stains with green tape in the daylight and he got them all completely out. He didn't hurry through his work whatsoever. I felt like he really listened to me and my requests and even did two additional rooms for me that I hadn't originally requested. He was very professional.
This is the 3rd time I've had Zerorez out and I wouldn't use anyone else. All three experiences have been excellent.
I was very pleased with the courteous phone service and service man who came to my house. Seemed to want my business and not just get the job done.
We liked that there wasn''t soap scum left in our carpets.
Derek and Casey were very professional. Our white carpets look fantastic
The gentleman that did the work was thorough and polite. Gave me tips for spot cleaning. I would ask for him again. I talked to somebody who was not pleased at all with her experience. I'm glad I went ahead and had the cleaning done.
The employees were very friendly, helpful and professional.
Employees always do a great job when cleaning carpet
well trained, courteous technicians (Robert is special)
soap free cleaning
Very pleased with our experience with Zerorez. The carpets look great. Just in time for the holidays! Will highly recommend to friends and family.
Very clean, no odor, fast, good thorough job, courteous technician.
Steve was professional, respectful and a pleasure to work with. Did a great job!
Most professional personnel. Great results on both carpet and tile.
I like the fact that you don't use soaps and chemicals in your water that just attracts soil. I was so happy to see the different things you use to protect the floors , corners of the doorways and the furniture when you are moving the hose around. I like the powerful extraction tool you use and I see you are now using a newer wand for extraction that looks a lot more powerful, but lighter for the tech to use. I really appreciate the respect and courtesy I was given . Quincy, a senior tech cleaned and respected our home as if it were his and how he would treat his home. I liked the fans you used to help the drying time and also the door cover you put on to keep the cold air out of the house while cleaning was done. I lastly liked the covers the tech put on his shoes each time when he would come in from outside. Thank you Zerorez!
Like that no chemicals are being used to clean the carpets. The service we received from Andy and Trevor was OUTSTANDING! I have already recommended ZEROREZ to others in my family and friends.
Everything was great and our technician was awesome!
Came in and did a great job quickly.
fewer chemicals, fast
fast and friendly
Carpet looks great, they were fast and very helpful!
fast efficient process with awesome results
The chemical-free approach, clean citrus scent and how the carpet looks.
The fact that no chemicals were used and our carpets came cleaner than other carpet cleaning that we have had done previously. The service tech was very knowledgeable, courteous, and professional.
The technician was very professional and committed to addressing customer needs, consciencous efforts and work performance. I was very pleased with the service.
The staff who cared for our services were very friendly and informative.
Customer service is fantastic, the people who clean the carpets are courteous and do a great job, and I'm always amazed at what my carpet looks like after the cleaning. It's amazing!
I liked the professional level of service, the speed in which the service was completed, and the open level of communication throughout the process. Sometimes its embarrassing to open up your home to a service provider, especially when it is to show off your NASTY carpets...but I didn't feel ashamed at all with Nathan. He just got the job done!
on time, efficient, explained the charges, and did a good job!
The two gentlemen that came to clean my tile floor, couch and loveseat were polite and professional.
They arrived during the window of time I was given, they did their work fast, efficient and a great job!
Everything went terrific.