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Client Testimonials
Convenience and costumer service.
The serviceman that came out was very courteous and worked non stop to get the job done. My only surprise was what ended up to be $200 more then I anticipated which I do take responsibility for not asking more questions. All in all it was a positive experience..
Quality
My carpets were very clean.
rug not real wet no odor very nice 2 guys
Your cleaning people are professional, respectful of our home, and made sensible recommendations for your products and services
Prompt and efficient
Clean carpet without harmful chemicals. Friendly, knowledgeable employees.
That it is all-natural cleaning without all of the chemicals. My house smells amazing when they are done!
Fresh carpets and timely scheduling
Clean carpets, friendly staff
Derek was great. He explained what he would be doing and was very good at doing it. Thank you!
Great customer service from Justin Harris. He took genuine interest in making sure our carpets were cleaned completely and done so in a quality manner. We look forward to seeing how our rugs come back (which we had cleaned as well by Zerorez).
Very friendly
the service was friendly, professional and thorough.
I have had you all come and do carpets in my old house and now in my new house. I am thrilled with how wonderfully they come clean. I recommend you guy all the time.
carpet looks great. very nice technician.
Just recently had the air ducts cleaned. Reed was very efficient
and friendly. He did a very nice job for us.
Availability- was able to get an appointment the same week I called.
Quality- very satisfied
Jess was awesome! He was professional and hard working. He showed us before and after pictures of our ducts. We are calling Zerorez for our carpets next spring. The customer service at Zerorez is amazing!,
Tech was knowledgeable and professional. Carpets look great with no chemical smell.
The technician , Dane , was prompt, polite, professional .
We have had our carpet for 18 years. It has weathered many kids, dogs, high traffic. We still have one elderly pet, our 13 yr old lab , so new carpet will wait till her passing. In the mean time zeroez is the only company that can get this carpet looking new.
However it is the customer service from Dane that really made a difference this time. We are repeat customers.
It is 55 miles from your corporate office , St Lois Park to our home, Osceola WI . When we scheduled the cleaning we were told, as repeat customer , that there would be a 300.00 minimum charge due to distance. We are are dissatisfied with this change in policy, we have a neighbor that also uses your service, along with neighboring towns just across the river. Another neighbor heard how great my carpet was cleaned. But at a 300.000 minimum , how can new referrals get in on special rates.
I strongly feel that we should be waived from this 300.00 minimum, I truly think your company and technicians are far and beyond the best carpet cleaning service out there. As a home owner of 30 years I've seen my share of carpet cleaners.
Please consider our business , be open to discuss this minimum charge for 55 miles.
Nice guy. Great work.
We appreciate the fact that you use just water and the extraction process. We have used shampoos and soaps before but like this outcome much better. The person we spoke with on the phone was very helpful and the tech that came out was outstanding. Sean was respectful of our home with the corner guards and his polite nature with our kids. You have a great employee in Sean. We have been speaking highly of your company and would happily refer Zerorez. First name removed and Roxanne
Carpet was a challenge but he did a great job and it looks beautiful!
On time, friendly, efficient, and thorough technician.
Natural products.
Very pleased - James was professional and great job on our carpets!
The representative you sent out was very professional and did a great job.
That your technician took the time to really work on my traffic area .
Fast work, friendly tech.