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Client Testimonials
quality, promptness
Dillon was very polite and exampled the process from the beginning to the end.
This company is 100% comitted to doing a great job and customer satisfaction - and they easily provide both.
products - not a cover up / feels clean/smells clean
service - courteous/friendly/Caleb represented the company well- informative and not pushy. Knowledgeable when asked questions. The Thank you and the hand shake at the end showed appreciation.
no residue straightforward sales
We are very happy with the results. We will be calling you back. #fernandorocks
Jeff was very polite and courteous. He seemed to really care about the quality of the work he did. He warned me ahead of time about areas that may not come as clean as I would have liked. He arrived on time.
Zerorez did a great job of cleaning our carpets. Derek--the technician that came out--was very professional and thorough and did a good job of explaining all the steps beforehand. I would recommend Zerorez to others.
No odor, extremely clean, got all the stains out! Very impressed! Thank you
Very friendly and informative cleaning tech, actually made it a couple hours earlier than planned which worked out good.
I was very impressed with the thorough, friendly and informative salesman (Juan). Tthe carpet was nearly dry in 8 hours!
Contactir, Jeff very courteous,knowledgeable, and professional
Even though some pet stains from vomit did not come out on my family room carpet after the first cleaning, even with the extra $60 I paid for a treatment beforehand that I was told would increase the chances in getting them out, I was pleased that Zerorez came out again a couple weeks later to try to get these spots out with a second spot cleaning. They still didn't get them out, but this is not anybody's fault. They are permanently set in the carpet. The service tech, Jordan, who came to my house both times was very pleasant and very professional. He also gave me two different types of cleaning solutions to apply the next time my cat throws up on the carpet and advised me on the best way to apply these products. Also, I did have my living room, dining room, hall, and steps cleaned and was completely satisfied with how they turned out, and all the faint stains came out, but this is a different type of carpet than the family room. I will definitely use Zerorez again the next time I need my carpets cleaned.
Easy scheduling, thorough job, clear explanations, employees are committed to company
the workers knew what they were doing and explained everything throughout. Very polite and efficient and hard-working.
I thought the carpet was completely unsalvageable. I was stunned at how good they were actually able to make it look. After all the pet stains, kid stains and general dirt, I didn't think it could be worth it to clean it. We have an old and accident prone dog so we didn't really want to replace the carpet but we also have a new grandson and I couldn't stand the idea of him crawling around on it the way it was. I thought the cost was very reasonable for the results achieved and it has held up very well over the past month. Excellent product. Thank you
Nana Sue-Sue.
The non chemical base, no odor, all the stains were gone, Owen was very efficient and explained the products etc.
Quick, quiet and odorless.
Customer service was excellent.
No sticky residue for carpet cleaning. Carpets stay clean longer. Very, very professional employees and process!!!! I've had a great experience with Zerorez every single time!!!!!!
Everything was clean.
My carpet looks, smells and feels brand new. I love Zerorez!
My technician was wonderful!
He made my carpets look like new!
We are so grateful!
End result shows well.
Your service tech was excellent. Very knowledgeable and personable. Did a great job and we could not be more pleased.
They are natural. Also, thank you to Jaime. He clearly took pride in his awesome work and suggested just the right services. We love our dog but not her smell and now our house smells great!!
Always do a good job with the carpet cleaning and the service people are always very friendly and courteous.
It's nice not to have to vacuum after.
Your techs seem to be well trained and are always pleasant. I do like the cleaning that is done. Seems pretty thorough. It would be super duper impressive if you could figure out a way to hurry the drying process. It is very slippery walking from the carpet to the kitchen & bathroom hard flooring so I have to be very careful for a few hours. They do bring in a big fan but they aren't here long enough for it to get really effective. He gave me hints about the furnace and blower, etc., which I already was doing. I also brought up one of my fans and used it around as I could. Still, I am very happy with Zerorez. It's a good company.
They actually cared about the cleaning and did not try and get done as fast as possible.went over tough spots a few times until it was ckean.