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Client Testimonials
Pet friendly, effective products and process
Service technician was prompt, courteous and did an excellent job!
Knowledgable and fast
this is our first time using zeroez the thing I liked best is the uniformity,no stains,no traffic areas
Jamie was very courteous and hard-working. Great job!
Jaun was very helpful and answered all my questions. Was very polite and did a great job
I like that my carpet isn't crunchie when done. The staff is very professional.
The scheduling people were difficult to work with but the cleaning crew was terrific!
We had them out to clean and seal our ceramic kitchen floor, my expectations weren't real high as we have lived here 20+ years and I have never sealed it, I know me bad, but my hopes were high as we really wanted this to do wonders. My hopes for a beautiful finished product went above and beyond my expectations. Both of the servicemen were polite and professional, and explained everything. They did a really good job of taking an old floor and making it look good again. Thank you and I will have them out to do my carpets soon.
You have a friendly and hard working service rep.
Very Friendly, explained the process well, called in advance, very professional, no pressure.
I love your cleaning process and techs always very courteous
Wesley was fantastic. He went above and beyond for me and had the job completed in less time than expected.
Justin was very friendly and professional. He did a great job the carpet looks wonderful, and he arranged to have my area rug picked up for cleaning too so I didn't have to make any calls.
With a multi pet home there are always extra stains that occur. You have always been able to address them successfully. And it's safe for my pets to walk on afterwards. Justin Harris did an AMAZING job today. We are thrilled.
Employee on time - especially friendly and did an exceptional job on a very tough problem of blood in carpet
You guys were professional, punctual, and did a great job.
I like that it is easy to get on the calendar without a long wait. The staff is friendly - and informative. The technician that came to my house was awesome - very friendly, comfortable to have in my home, and able to explain options easily as well.
It does a great job of cleaning without a lot of residue left on the carpet.
The tech that came out did very well. He called 20 min out. He came in and introduced himself, brought in a blanket to put down on the floor, had his inside shoes so as not to make a mess through our house, he asked if we had any questions after my husband went through everything with him. He was very polite and efficient! From a service perspective, the thing that makes you all stand out above others is all the little things.
As I was leaving the house I told my husband how impressed I was, I saw next door had Twin City tile and grout at their house and I laughed when I saw the sloppy tech in baggy jeans, a stocking cap with long sloppy hair and a tee shirt. The two experiences just from the tech were as different as could be. I was hoping I'd get an opportunity to express my satisfaction with this experience and I hope this young man gets at least a pat on the back for caring about the companies brand enough to pay attention! I was very impressed!
Your technician, Dominic, did a very good job and was very thorough. He was very pleasant.
What didn't I like? 24 hours later the carpet is still not completely dry.
Very professional
Great job
Friendly, prompt, good work.
I was very surprised at how clean it got my carpet. Even removed an entire bottle of red nail polish from our brown carpet. -Susie
The friendly service.
Customer service was above and beyond. I was notified, contacted and followed up on.
Friendly service people and friendly customer service
The technicians are fast and friendly and the carpet smells so fresh whe they are done.
Knowledgeable staff and were able to help us in the same day. Service tech gave advice on types of carpet that are better for maintaining. We also enjoyed how fresh the carpet was after the cleaning.
I've used Zerorez twice & it's been great experiences both times. Both technicians were great. Floors always come out great too.
thorough cleaning and very professional