Client Testimonials

No harsh chemicals and no residue

ability to schedule by my time frame

Our carpet looks great and the whole basement smells fresh. I love that you use non-toxic ingredients. Your employees are super friendly, too!

I have issues with pet urine/vomit and Zeroed exceeded my expectations. Our carpet is light beige and about 35 years old. It is a high quality carpet but is showing wear and tear after all these years. So, my expectation was just to clean it and your method just wowed us. Did all the stains come out? No. But now I wish we had a before picture. Even your technician Juan was surprised! Thank you. Patti B.

The young man who cleaned our carpets today took personal responsibility to ensure we were happy with the job he did. I was VERY impressed with him and the job he did. I will recommend Zerorez based on him and his work over and over again!!

Amazing work and very professional.

Honest, high service level and quality!

The product is in a league of its own. Technicians are very responsive and knowledgeable.

Dominic, our service rug cleaner, was very professional, knowledgeable, friendly and good
employee. I have used the guard that is applied every 3 to 4 years and it worked very well.
I had it reapplied this time and hope it is just as good.

it was my first time. Didn't know what to expect. I recarpeted my one bedroom condo in 2001 exactly 15 years ago and never professionally cleaned it. There were spots I wanted removed and wasn't sure if you could do it. I would say 90% of them are gone. I'd like to try again and have you work on the rest. I was very satisfied.

CHEMICAL FREE
ON TIME
COURTEOUS
ABLE TO ANSWER ALL QUESTIONS
PROVIDE USEFUL SUGGESTIONS

USE ONLY FIRST INITIAL AND LAST NAME TO PROMOTE

Very low odor and the technician was very knowledgeable and professional.....Offer services but did not get pushy which is appreciated...Will be using again.....Very pleased!!!! My carpets look outstanding.....Wish I would have taken a before and after....

Quality for the price is unmatched!
Service technician who performed the cleaning was way above average in customer service and professionalism!

Thank you!

Arrived on time or before. Pleasant technician. Carpets are totally dry and look great 18 hours post cleaning

the folks answering the phones at the call center are really good!!! They make you feel like you are calling to order your new Mercedes Benz, not just calling to get your carpet cleaned!! they are super willing to help, and sound like they actually enjoy working for your company!! I made 3 calls from getting an estimate, to scheduling, to finding out what time the driver would be there....all three calls were met with enthusiastic folks!! Then the person who did the job ....did an excellent job!! I am impressed with your whole operation!!!!

I liked the fact that they came in and did not PUSH to have everything else done. They came in listened to what I wanted-gave me a price-did the job and they were gone. We had heard all kinds of haunting stories of carpet cleaners and they were not at all. Very polite and professional.

I would give technician Steve an 11 if i could. He was on time, knowledgable, friendly, and professional. I wish there were more guys out there like him.

Technicians very knowledgeable, clear, courteous and respectful. Highly efficient and attentive to covering areas where hose is brought into house.

The speed with which the process was completed and the fact my dogs and I could walk on the carpet immediately. It looks great.

Tech gave excellent service.
Good way of cleaning.

Very friendly, accommodating and no high pressure upselling. Thought the cleaning came out very well.

Josh and his assistant trainee were terrific, worked very hard to get deep stains out of the carpet, and explaining why some just wouldn't come out. They spent extra time going over some areas I pointed out, and we we were very happy with the job hey did. There was one area I would like to see redone as it looks like they missed it. I called after they had left but they were already on their way to the next appointment. At some point I would like them to come out and review that small area. Oh, and one of your orange corner protectors was left behind, so we'll have that for you when you come. Thank you! We will recommend zeroes...already have!

Dustin was very polite, friendly, and professional. being a first time zerorez customer he explained EVERYTHING about my carpet, the process he would follow and what to expect afterwards. he answered all of my questions and soothed any anxiety

The customer service and quality of work

The carpets look good. The stains appear to be removed along with the rust stain. It was quick.

I loved the customer service and the honesty. I was told that trying to get the cat urine our of my carpet by cleaning it would be a waste of money and I would most likely have to replace it anyway. Usually people would just take my money and do the cleaning anyway!

Very efficient, friendly, and informed employee. The cleaning was impressive!

Very good service, will definitely use again.

It works

carpets look great. The tech, Stephen, was very courteous and a hard worker.