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Client Testimonials
Very efficient cleaning, excellent technician
Service was awesome. Verified expectations and then met them and then some
On time, very well done, very thoughtful, competent worker.
I would give my technician an 11..... He was professional, thorough, and let me know about products. I am highly considering. I would request him again.
I am very impressed by our entire experience with Zerorez. We have never had our carpet cleaned before, but now we know who to call when we need it done. The gentleman who cleaned our carpet was kind and courteous. We were told that he would be at our building between 8:30 and 9:30, and he was. The thing I like best about Zerorez is that they don't use harsh chemicals, since we have two little boys; one walking and one crawling. We know that its clean and safe for them to play on the floor and we don't have to worry. I was really impressed and gladly surprised that they use water infused with citrus rinds in the process. It smells fresh and clean, plus it's harmless. We will definitely be recommending this service to friends and family.
I love everything about your products, BUT it IS your customer service that "seals the deal"!!! I have NEVER dealt with a company so adamant about PLEASING THE CUSTOMER and ensuring that they receive the best results possible!! Dustin went above and beyond (and I appreciate that!) to explain all aspects of what he was doing. He made us feel like we really mattered - like OUR carpets were truly HIS carpets!
Hats off to everyone involved... from the person taking my phone call, the technician that cleaned the carpets and the customer service manager that assured me that "ALL would be right"! I have and I DO recommend you to family and friends. In addition, you should know that when I recommend you, many of my friends will tell me that they would NEVER use any company except ZEROREZ!!! That just confirms your company's work ethic because these are people that are as "picky" as ME!!!
Thank you ZEROREZ!! I will always call you!!
Great service! Dennis was great and answered all of my questions! My carpet looked brand new after he left.
Very good, friendly service. They did a great job cleaning our carpets, they were very thorough. They also did a great job explaining their services and pricing.
The service provided by the two gentlemen who cleaned our carpet was outstanding! Very professional. We were very pleased with everything.
Products work great! Extra deep cleaning costs are exorbitantly high. Who can afford those prices. Very with standard cleaning.
The technician got some very difficult stains out. I was happy with the results.
safe for people, pets, environment
Very thorough. A good job done. Pleasant reps. Timely.
Very friendly and professional staff.
Hailey was excellent in all aspects. Very professional, explained the process clearly and demonstrationed excellent cleaning knowledge and skills.
The re service representative we had named Dave did an absolute fabulous job and was very through.
Very professional and informative. Outcome looked great.
Timely & professional
Professionalism, introducing themselves upon arrival, use of booties and corner guards, reviewing area and costs prior to beginning
Came on time.
Tech was a polite young man
Carpets & upholstery look great!
The technicians were extremely professional and capable.
The person who did the cleaning was very nice and understanding. He was very attentive and explained things well. So far things that were cleaned seem to be looking good.
You do the job!
Very Professionally done.
Green cleaning, no residue, no smell, extended hours for service, professional cleaners, and pricing is clear.
Great job! Friendly staff and the carpet looks great!
Duane was very good to work with.
A free assessment of our vents was both offered by the woman on the phone and agreed to
by Duane, but we all forgot about it at the end, so it did not get done.
Friendly technicians, good product, rooms feel clean. BUT wondering what happened to the pricing. This time our cost were almost 50% higher for the same service. Something did not seem correct
We have two big dogs and this is one company that you really feel like any odor from pet accidents is completely eliminated.
Everything went smooth and RJ, the Zerorez technician, did an excellent job cleaning the carpets.