Client Testimonials

The technician was very friendly and helpful. The carpet looks and feels great.

He did an amazing job! He was super helpful and understanding of our needs and aware of what we could and couldn't afford. There wasn't any pressure, but more informative and helpful with his opinions based on what he saw. The cleaning went by quickly and was done well. Our carpets haven't looked this good since we moved in and we couldn't be more pleased with the results.

Overall, we would definitely use zerorez again.

Fresh and clean and fabulous customer service!

Andrew did a great job, very happy with the job he did.

Friendly, good customer service.

Workers were pleasant, hard working, gentlemen. They arrived in a timely manner and did not leave a bit of mess!

I like the fact that you just use steam.

The carpet cleaning technician was experienced, conscientious and professional and the carpet cleaning was a transformation for the previously dirty carpet.

I cannot remember his name - maybe Jack? But my client and I were very impressed with him and his work. I hope I can get his name from the receipt that my client paid and has as would definitely ask for him to do future projects.

Hope the duct work cleaning goes as well.

Thanks! Name removed, Last name removed Planning and Design

PS it is sometimes difficult to connect with someone by phone for scheduling so I call both the 651 and 800 numbers to try to expedite. That part could be improved.

Fast and efficient service. Friendly technician.

Very personable and thorough. Did a great job.

Liked the natural product that is used. Liked the thoroughness.

Everything. The tech was very knowledgeable and personalble. He got WAX out of my carpet and my light colored carpet looks amazing.

I liked that your company was willing to return and touch up the spots that were still dirty once the carpet dried. For me, this made paying to have someone else clean my carpet absolutely worth it.

And the gentlemen that came out to the house were awesome to work with.

Great service. Very detailed description of the cleaning process!

Natural
Not harmful to pets and kids
Excellent technicians

Very courteous staff. Did a great job cleaning the carpet and explained what they were doing along the way.

Timely, friendly, knowledgeable, did a good job cleaning carpet

Great service!

The technician was very helpful and did a very good job!

Your representative arrived on estimated time of arrival, did a great thorough job. We are very pleased.

Awesome Service! Alex did a great job!!

My carpets look beautiful! I requested a call 30 minutes in advance because my husband was in the hospital and the guys complied. They got the spots out of the carpet and finished up quickly. They were polite, helpful and professional.

The technicians that came were very friendly, knowledgeable and professional. Did a great job and informed me of other services without being pushy. I will definitely be using them again.

That it’s safe for my dogs to be on the carpet afterwards because of no harsh chemicals. John was super nice and professional! Great job

Service was excellent, carpet looks amazing.

Based on a recommendation of a satisfied customer, I chose Zero Rez to clean carpeting in a large room in my church that had a recent flooding problem.

I got an immediate response when I called, I was quoted a price that was in the range I had been quoted by other service providers. They scheduled me for a day and time when I was available.

The service tech called ahead to let me know time of arrival. He came as scheduled and explained the process to me and our custodian.

We were able to use the the space later in the day for a youth activity.

I would recommend Zero Rez to anyone looking for reasonably priced carpeting with superior service.

Clear communication regarding what to expect. No high pressure upsales. 30 day guarantee. Courteous, professional technicians.

You guys are the best

Technicians Mike and Eric were fabulous! They were on time and did a great job. They were professional in their appearance and demeanor. They were friendly, polite and thorough. They did a walk through and consulted me regarding what needed to be done in each room; checked in with me mid-way through the cleaning process and asked me to inspect the job when finished. When I asked them to go over a couple of high traffic areas, they did so cheerfully. Mike and Eric gave thorough after care information, and left carpet protectors to place under the furniture if I had to move it back before the recommended drying time.

The process was quick and effective. My carpets look great!

Your customer care is exceptional.