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Client Testimonials
The concept of no residue. Thorough and professional job!
Professional. Seem to care about how they work.
The technician that came out was very thorough and really took his time. The upholstery that he cleaned turned out very nice and looks almost brand new. Had I known it was going to turn out so well I would have had and extra piece done.
A few years ago we also had our upholstery cleaned, but with not such good results. I am glad this time the technician really took his time.
The man providing my service was knowledgeable and helpful. He was friendly and I felt like he provided great service. My carpet looks brand-new!
They did a great job.
Very thorough cleaning!
I have had great service tech's and they are up front about things and explain the service and options well. I am very satisfied with the way my carpets look after the cleaning.
I was impressed with the professionalism and honesty of the person taking my order for
carpet cleaning. He worked the cost two ways which saved me money.
Also, the technician was very professional and courteous and, without being pushy, he explained the options thoroughly. He made sure he answered my questions before
starting to work. He did an excellent job and I am very happy with the outcome - my
carpet looks 100% better.
Another nice touch was the thank you I received for using Zerorez. I will definitely use
your company again and will highly recommend it to my friends and family.
I will definitely use Zerorez again and will highly recommend it to my friends and family.
Tehcnitan was very thorough and informative. He did an excellent job.
Carpet looks nice. He did a good job. The man was very pleasant. Left no bad smells.
Great technician! Also like the cleaning!
Cleaning services we have used in the past all used truck mounted cleaning equipment that required running huge hoses throughout our facility. Sometimes those hoses would leak and create problems on flooring not related to the areas being cleaned. Quite frustrating. Also if we cleaned the carpets in the humid summer months the excessive moisture would cause the carpet to pucker and bulge. Often these areas would flatten when dry but concerning none the less. Some of our staff would have to avoid the facility on carpet cleaning days to avoid the fumes.
Derrick introduced us to the Zerorez low moisture system. Obnoxious fumes were eliminated, the carpet did not buckle in any of the areas cleaned, and we didn't have rubber hoses running through our hallways. I know we posed a special challenge with the severe stains on our 3000 SF meeting hall with wool carpet! The stains came up, carpet is beautiful!
Thank You Derrick and team.
Steve Last name removed, Custodian, Centennial UMC
Made my VERY old carpet like new
You did a great job. A bit of a schedule problem but it was handled properly.
The two representatives were very friendly and accomodating even on such a hot day. They explained everything and did their job effectively and efficiently. Thanks!
Several options available to clean my carpet.
The experience was very Last name removed and easy! The technician was also very helpful, knowledgeable and professional. Not to mention my carpets look amazing!
The carpet isnt left sopping wet likeother services. The agent is very courteous, accommodating, polite and nice to have in the house.
I thought they did a great job!
Technician was very thorough and went over the whole process with me. He even stopped mid-way through and had me see the difference!
Your technition, Owen I think his name was, spent a considerable amount of time to do a very thorough job on our carpets. He was very clear in explanations about problems and procedures and very polite.
James was excellent. The cleaning was excellent. Never expected that the rug would come out as clean as it did. Thank you
Our technician was fast yet very thorough. He didn't try to push extra services on us like some companies. Instead, he gave us his honest opinion on what he would recommend and why.
The length of time my carpets stay clean in between cleanings!
Friendly technician. There is no odor in the cleaner (perfume or other) when they are finished.
Our service tech Joe is outstanding! He has been twice to my home to get out a stubborn stain and I cannot say enough about his hard work and professionalism not to mention he cares so much and is so conscientious!
The past years we have had another service clean our carpets but I have to say, due to Joe, I am staying with Zerorez and referring to my family and friends! Thank you Joe!
Alex, showed up at about 4:15-4:20, we went over the procedure and what he was going to do and what I wanted to see done. He went to work and about 45-50 minutes later he was done, he called me down to see his work, it was PERFECT! He did a fabulous job. Alex was engaging as a consultant for your company and product and he tried to upsell the vents and clearner. He was polite and professional at all times and was very thorough. I would ask for him again and again. GREAT JOB ALEX!
Great customer service! Technicians were knowledgeable and good communicators
Arrival precisely on time. Complete pre-treatment of high traffic areas before staring the cleaning. The cleaning was done within the estimated time and the job was thorough. Fans were set up to partially dry the carpet. Kevin did a superb job. We will request him again.
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The servicemen were helpful, informative and not pushy about options. They explained things well and were very professional. My carpets look awesome!