ZEROREZ of Minnesota
5320 West 23rd Street Suite 100
St. Louis Park
MN 55416
United States

Client Testimonials

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.C. ZEROREZ of Minnesota
What do you like about our products and services?

I like that it made my carpets look like brand new again! Our carpets are approximately 22 years old.

Report a concern   August 24, 2011 — Rated 10 out of 10 by E.H. ZEROREZ of Minnesota
What do you like about our products and services?

Good job. Your people worked hard,fast and did an excellent job.

We were pleased with the results.

Frank did a good job of explaining what he would do and how much it would cost.

Report a concern   August 24, 2011 — Rated 10 out of 10 by A.G. ZEROREZ of Minnesota
What do you like about our products and services?

I am very impressed with Zerorez and I will definitely use them again, hopefully not for a while though! I submitted a service request online on a Friday, was contacted same day, and was able to acquire a Sunday appointment, just two days later, when I was fully expecting to have to wait a week or more for an appointment. I was grateful for the flexibility and speed with which Zerorez was able to service our carpets, as we are trying to get ready for the arrival of our first baby.

Our tech Tony contacted me before coming over, arrived early, was courteous and informative, and worked quickly - he wasn't even in our house for an hour! Our carpets were cleaned quickly, and though they were damp, we could tell that our carpets had been cleaned and sanitized thoroughly. They were fluffy and soft even when damp, and when dry were nice and bright, looking brand-new. The process even left behind a light citrus scent, which I quite enjoyed. I was even shocked to see that the Zerorez process cleaned up the worst stains in our carpet, including dried candle wax. I thought I was going to have to scrub that stuff out on my hands and knees!

The price we paid for Zerorez to clean and sanitize our carpets in preparation for baby may not have been the cheapest price around, but I truly feel we got our money's worth, and seeing the results, I will gladly pay the fees again for the peace of mind we now have about our carpets. Great process and product and awesome service - thank you Tony and Zerorez!

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.K. ZEROREZ of Minnesota
What do you like about our products and services?

The technicians were prompt and courteous. The lead tech clearly explained the process, discussed options and didn't pressure me into any extra services. The carpet looked fantastic after they were finished and they were even able to remove a stain that a different carpet cleaning company said was permanent. I will definitely use Zerorez again!

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.B. ZEROREZ of Minnesota
What do you like about our products and services?

Professional workers - everything was explained - spots on carpet came up that didn't before - fast and efficient

Report a concern   August 24, 2011 — Rated 9 out of 10 by B.C. ZEROREZ of Minnesota
What do you like about our products and services?

The carpet dried quite fast and there was no chemical smell.

Report a concern   August 24, 2011 — Rated 9 out of 10 by J.A. ZEROREZ of Minnesota
What do you like about our products and services?

Very professional, explained the product very well, was very efficient.

Report a concern   August 24, 2011 — Rated 10 out of 10 by D.M.S. ZEROREZ of Minnesota
What do you like about our products and services?

your cleaners are informative and friendly as well as doing a good job

Report a concern   August 24, 2011 — Rated 9 out of 10 by J.E. ZEROREZ of Minnesota
What do you like about our products and services?

Very friendly, polite, and professional staff from the beginning to the end. I can't believe the difference in my carpet. I thought I was going to have to replace my carpet. Not anymore!

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.G. ZEROREZ of Minnesota
What do you like about our products and services?

Aaron was a very professional, knowledgable professional. He was on time and when he arrived got right down to cleaning. The results were fantastic! We have cream carpet and it looked like new when he was finished. The carpet dried quickly. It was not soaking wet. We had a fan going to speed up the drying. We had our furniture back in place by early evening. I would recommend this company.

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.M.W. ZEROREZ of Minnesota
What do you like about our products and services?

Your technician needs a strong lesson in manners. He was rude and abrupt and when I expressed my dissatifaction with his manner, he had no problem talking right back to me. I loved the outcome with the carpet, however, I nearly sent Mr. Smith away.

Report a concern   August 24, 2011 — Rated 10 out of 10 by K.M.S. ZEROREZ of Minnesota
What do you like about our products and services?

timely and very good at a great price!

Report a concern   August 23, 2011 — Rated 10 out of 10 by S.E. ZEROREZ of Minnesota
What do you like about our products and services?

Green product. Fresh look after it was completed. Friendly and reliable staff (we will be contacting you about some stains that re appeared and I don't anticipate a problem. The one thing, since you are asking, is the person who left the reminder message, a few days before, was hard to understand.)

Report a concern   August 23, 2011 — Rated 9 out of 10 by K.E. ZEROREZ of Minnesota
What do you like about our products and services?

Roman took extra care in making sure our furniture was clean. He seemed very thorough and conscientious. Hard to come by these days.

Report a concern   August 23, 2011 — Rated 10 out of 10 by L.L. ZEROREZ of Minnesota
What do you like about our products and services?

Technician was on time, seemed knowlageable and willing to answer questions. I would use Zerorez again! Carpets are beautiful!! Thank You

Report a concern   August 23, 2011 — Rated 10 out of 10 by D.K. ZEROREZ of Minnesota
What do you like about our products and services?

The crew arrived on time and were very professional. They were quick and my carpets/stairs look like they are brand new. It was a last minute decision before our wedding and one of the best ones I made. Thanks so much.

Report a concern   August 23, 2011 — Rated 10 out of 10 by P.D.K. ZEROREZ of Minnesota
What do you like about our products and services?

Ecologically sound method. Polite workpeople.Fast service.

Report a concern   August 23, 2011 — Rated 10 out of 10 by C.N. ZEROREZ of Minnesota
What do you like about our products and services?

This product cleaned excellent and the technician was just as excellent.

Report a concern   August 23, 2011 — Rated 9 out of 10 by C.P. ZEROREZ of Minnesota
What do you like about our products and services?

Technician- Chris cleaned one spot of my bedroom carpet twice -without asking - trying to make it look like new

Report a concern   August 23, 2011 — Rated 10 out of 10 by E.J.H. ZEROREZ of Minnesota
What do you like about our products and services?

My carpets look fantastic, feel great and after a horrible carpet cleaning experience with another company - I would definitely recommend them to others. Also the technician, Andrew,was fantastic. Very up front, polite and professional.

Report a concern   August 23, 2011 — Rated 10 out of 10 by M.F. ZEROREZ of Minnesota
What do you like about our products and services?

THE CARPET LOOKS GREAT

IT WAS VERY DIRTY

I HAVE BEEN BRAGGING ABOUT ZEROREZ ALL WEEKEND

First name removed

Report a concern   August 23, 2011 — Rated 10 out of 10 by S.L. ZEROREZ of Minnesota
What do you like about our products and services?

Very informative and cautious

Report a concern   August 23, 2011 — Rated 10 out of 10 by T.H. ZEROREZ of Minnesota
What do you like about our products and services?

I like the fact that our carpets were not saturated and smell fresh. The carpet was not a crispy feel when walked on.

Report a concern   August 23, 2011 — Rated 10 out of 10 by J.H. ZEROREZ of Minnesota
What do you like about our products and services?

The technology behind the process. The overall servicse is amazing!

Report a concern   August 23, 2011 — Rated 10 out of 10 by M.B. ZEROREZ of Minnesota
What do you like about our products and services?

I loved how amazingly clean my carpets were when he left. I should have taken before and after pictures. He did a fantastic job. He did a nice job explaining everything as well

Report a concern   August 23, 2011 — Rated 10 out of 10 by S.J.L. ZEROREZ of Minnesota
What do you like about our products and services?

The tech was very knowlegable and new what the stains were in this foreclosed home that I purchased. I was very please to see the carpets come to life again . . . now I don't have to replace them! Thanks Zerorez!

Report a concern   August 22, 2011 — Rated 10 out of 10 by G.O. ZEROREZ of Minnesota
What do you like about our products and services?

Your technician was very professional, knowledgeable and courteous. Your product was everything it was suppose to be and exceeded my expectations. The job was done in a timely manner and at the time scheduled.
Thanks, First name removed Olson

Report a concern   August 22, 2011 — Rated 9 out of 10 by A.H. ZEROREZ of Minnesota
What do you like about our products and services?

Prompt, did more than he said he would, for quoted price, and bottom line it worked, my pet pee smell is finally gone from my carpets. Happy camper.

Report a concern   August 22, 2011 — Rated 9 out of 10 by S.J.G. ZEROREZ of Minnesota
What do you like about our products and services?

You guys were efficient and willing to work with me on price and treatments when you were running late and when the first clean did not get the animal stains out.

Report a concern   August 22, 2011 — Rated 9 out of 10 by L.S. ZEROREZ of Minnesota
What do you like about our products and services?

Great job and no left over residue. I don't have to slip around on my carpet until it is dry. The guys were great. I appreciated that they emptied their basket at the end of the street to look for my lost diamond. They really went the extra mile.


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