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Client Testimonials
The tech was very knowledgeable about the products,very friendly,and considerate of us and what we wanted done.
NO ODOR,AND I LIKED THAT THE TECH HAD A BIG FAN TO SPEED THE DRYING PROCESS
No sticky residue. Clean
Excellent customer service by Caleb, my technician and Dan, the Manager! Very professional and personable! I would highly recommend Zerorez!
ZEROREZ does exactly what they say they will do for their customer and their carpet. Our carpet technician (Chris) was very knowledgeable about ZEROREZ and the service he would provide. He was also very polite. He even left a pair of blue booties for us to wear until the carpet was dry and OK to walk on.
the carpet stays clean much longer
The technician was thorough. Its a relief not to worry about the chemicals used in the products.
The two staff members that worked on my carpet were very friendly and thorough with their work and explanation of their process. The experience was exactly what I was told it would be; fast, well done, and friendly hard working staff members! They explained everything in great detail and did not push me to purchase anything extra. They even did my master bedroom closet for free! I am very happy with the results!
The gentleman who did the cleaning was incredibly professional, helpful and did a great job!
Friendly, timely service
I was completely informed about the cleaning process.
Ryan is another great employee- he was very thorough in his cleaning and very knowledgeable. He was also very professional .
That there are no chemicals used to clean the carpets. Our technician was prompt, courteous and explained everything. Our carpet looks really good.
Odessa was great!! She really knows what she is doing and found an affordable plan for us! Thanks Odessa!!
There are no crunchy left overs in the carpet after it is cleaned, unlike some others I have had.
Very clean ,fast,courteous worker and professional
I like how well everything was clean and smelling fresh, the service was excellent !!!
Great work, friendly and professional employees
Dustin was great. He explained everything gave me options and did not push more products.
Customer service is fabulous. Thank you for coming back and making it right. Kong was very professional and is an employee worth hanging onto!
The technician was great- very professional, friendly; and explained all my options. However, the odor from cat urine still remains on my carpet.
Were able to come out same day I called and technician seemed to have my best interests in mind.
Great service from great people who care.
We just moved into a new house with many "mystery" stains on the carpet. The guy that came to clean our carpet was very open and honest about the stains possibly not coming out. He worked very hard to remove the spots. Although not 100% gone, they are significantly lighter and our carpet looks, feels, and smells clean. Also, our dog would not set foot on the carpet the day we moved in. As soon as the carpet was clean, he settled right in to his new house. Clearly, the smell (that we couldn't smell) from the previous owners upset him. Thank you!
Staff is excellent, service is great. Have used before, will use again.
The tech was very knowledgeable and worked quickly to resolve the issue - very professional from the over the phone to on site
The dedication & knowledge
Dylan was amazing! He did such a great job. I love that the carpets weren't crunchy the next day. He explained everything and the carpets that were done looked amazing! I will definitely be using you guys again and telling others!
The process you use.
They do a good job cleaning carpet. Isn't that the point?
But once again your crew was lost for nearly 40 mins. They can't seem to follow directions!!!
And I have not received my receipt! Please send.