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32817 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They were very prompt friendly and efficient--the products are great--got "bad dog mess" off the carpet very quickly and we will definitely be calling for other clean ups---carpet, limestone, granite, upstairs decks--we have lots for Zerorez to do. So glad out friends the Andersons recommended them,
Name removed
Very friendly and professional guy who came out. Job well done. No more stains, looked and smelled clean.
The main reason for having the carpet cleaned was to rid the cat urine odor. This did not happen. It did to some degree but not really as much as your advertising implies.
The second bedroom is quite "smelly" and disapointing. I would appreciate you returning to do a better job in that room. I don't believe this is an unreasonable request.
Monica Swick....Phone number removed
He came on time and did an excellent job
Very professional and gets the carpets clean without harsh chemicals.
clean..no chemicals..long lasting
It works better than anything else. Great employees!
Rob was excellent and thurough. Carpets r beautiful.
lack of smell
TRY TO SET IT WHERE YOUR ASSOCIATE IS CLOSER TO THE TIME OF ARRIVAL AS POSSIBLE. FOR EXAMPLE IF YOU TELL THE CUSTOMER BETWEEN 10:00 AND 12:00PM THAT THE ASSOCIATE ARRIVES CLOSER TO THE EARLIEST TIME INSTEAD OF ARRIVING AFTER THE LATEST TIME. THE CUSTOMER APPRECIATES AN EARLIER ARRIVAL.
My carpet looks and feels better than it has since it was brand new!
This is the fourth time I've used Zerorez, and I have recommended the service to others. Great product. Dennis did a great job.
The dog pee stains did not come out that well. For 5 days the carpet looked ok then some of the spots returnef.
awesome product and service. we have 2 very small rooms that took the nice man who came out less than 20 min to do. I would like the cost to be prorated to what the client has. we paid for 3 rooms and booked a 3 hour window. I'm sure our two 10 min rooms could have been much more affordable to us and we would be likely to have this service done regularly.
Very clean in short time
It works! And the technician was very courteous and efficient.
Your method of carpet cleaning with no residue is fabulous, the stains do not come back!
Technician Brian is diligent, thorough and polite. My carpets look like new.
Everything! Our carpets in our commercial recording studio & offices bring us a lot of "messy" traffic and with Zerorez they come out so much cleaner than any other type of cleaning service anywhere. I also have a special needs dog that is in our office 7 days a week and cannot walk so now I don't have to worry that he is getting toxic chemicals absorbed in his skin. The technicians are consistently knowledgeable, professional and extremely polite. I would highly recommend this type of cleaning over the normal method any day and after being here over 30 years, we've tried them all!
Your representative was very nice and friendly. He worked quickly and did a good job. The results were good. The carpet looks clean.
I like the efficiency and results. Some technicians are more detailed, customer service oriented and care about the "after" results.
Prompt and friendly service with good results.
Clean and neat technicians
You guys do a very good job and don't leave any nasty chemical residue behind.
I appreciate that no chemicals are used and the time the technician took to explain the process to me
It's the only service that I have ever used that I trust for proven results.
I'm always satisfied with the results.
Great result, on time, nice worker. I will use zerorez again!
well from what you advertise your company uses no harsh chemicals.
My carpets always come out nice and clean with no residue.
Quick, well mannered, hard working, great product, and wonderful results. Thank you
Our carpet came out better than expected!