Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34660 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2024 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

The staff is very professional. They cleaned the carpet and sofa very good.

Report a concern   June 12, 2024 — Rated 10 out of 10 by Irene Zelinski Zerorez Los Angeles
What do you like about our products and services?

The technicians are friendly, clean and explain everything they are doing. They are considerate of our belongings and will help move items, I'm in my 70's and can't always move items myself. They do a great job, even on our on our old carpet and chairs. Another plus, things don't get soaked and dry in a reasonable amount of time. Great company, employees and price...

Report a concern   June 12, 2024 — Rated 10 out of 10 by Carla Moore Zerorez Los Angeles
What do you like about our products and services?

Get the job done! Great techs

Report a concern   June 12, 2024 — Rated 10 out of 10 by Margaret Kelsey Zerorez Los Angeles
What do you like about our products and services?

Like that you use "green" technology. No harsh chemicals. Care about the environment. Everything looked clean and beautiful. Thank you.

Report a concern   June 12, 2024 — Rated 5 out of 10 by J.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

After many years as a customer, I am unhappy with my most recent cleaning. The carpet was left quite wet. It wasn't all the way dry for three days. We had to leave the furniture out of place and work around it. I think the equipment wasn't strong enough to remove the water or the technician (Chris) didn't do enough to vacuum the water out at the end.
And I have a series of purple spots in the middle of the family room carpet that was not there before the cleaning.
After all of the good experiences over the years, this one has been disappointing.

Report a concern   June 11, 2024 — Rated 10 out of 10 by J.N. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that no harsh chemicals are used and gives me peace of mind that it's safe for my dog and cats and especially my new grandson!
The service was excellent because our technician listened to what I needed done and was friendly, happy and enthusiastic!

Report a concern   June 11, 2024 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Service technician was excellent !

Report a concern   June 11, 2024 — Rated 8 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

Provide techs with some type of cover for where carpets join wood or tile floors.
Without them, we have to wash our floors and the overspray is slippery.

Report a concern   June 11, 2024 — Rated 10 out of 10 by Judy Norlander Zerorez Los Angeles
What do you like about our products and services?

I really like ZEROREZ and have used your services for many years. Your employees are really great. Robert was here this month, June 3. He was wonderful and made good suggestions. He did a great job. Thank you, Judy Norlander

Report a concern   June 11, 2024 — Rated 10 out of 10 by Tara Sweet Zerorez Los Angeles
What do you like about our products and services?

Efficient and effective

Report a concern   June 10, 2024 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

We had an excellent worker come out and he did an outstanding job cleaning our carpet!!

Report a concern   June 10, 2024 — Rated 10 out of 10 by Adrienne Nedler Zerorez Los Angeles
What do you like about our products and services?

That you don’t use harsh chemicals that leave a smell. It’s safe for humans and pets.

The technicians have always arrived on time and have been nice. They review the home and services before starting. No surprise at the end except for clean floors!

Report a concern   June 9, 2024 — Rated 10 out of 10 by Joseph Ponzio Zerorez Los Angeles
What do you like about our products and services?

I would not use anyone else.

Joseph Ponzio

Report a concern   June 9, 2024 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

No sticky residue and excellent clean.

Report a concern   June 9, 2024 — Rated 10 out of 10 by Brent Sommer Zerorez Los Angeles
What do you like about our products and services?

Jorge was great.
Punctual, communicative, respectful & efficient.
Excellent job!
BTO

Report a concern   June 8, 2024 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

Great customer service

Report a concern   June 8, 2024 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

My bi-annual service was with Francisco, and he was the best technician I’ve ever had with zerorez. The carpet was squeaky clean and dried very very quickly. He put styrofoam under my furniture so he could clean more areas with care. This was the first time I experienced this. Francisco was the best yet!!

Report a concern   June 8, 2024 — Rated 10 out of 10 by Jan Cohen Zerorez Los Angeles
What do you like about our products and services?

Very happy with the tile and grout cleaning I had done in my home.

Report a concern   June 8, 2024 — Rated 10 out of 10 by V.S. Zerorez Los Angeles
What do you like about our products and services?

Julio did a great job

Report a concern   June 8, 2024 — Rated 10 out of 10 by Josephine Mixon Zerorez Los Angeles
What do you like about our products and services?

I love the after-results whenever work is done in my home by Zero Rez. Yesterday, Julio cleaned my 30-yr-old tiled flooring and it came out great, looks like I got new tile.

Report a concern   June 7, 2024 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

I appreciate that they're chemical free and the house never smells when you're done work8ng.

Report a concern   June 7, 2024 — Rated 10 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

Your technicians are nice. And very professional I gave you a 10 but to be honest I don't recommend anything to anybody I let people make their own choices.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Don Yeche Zerorez Los Angeles
What do you like about our products and services?

He became our friend!

Report a concern   June 7, 2024 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

friendly. on time good work.

Report a concern   June 7, 2024 — Rated 10 out of 10 by Cayley MacDonald Zerorez Los Angeles
What do you like about our products and services?

Sal Alvarez is my go to person at Zerorez.
He does a great job. Trustworthy and friendly.
I usually get out of the house with the dog and let him do his work.
He does a fabulous job.

Report a concern   June 7, 2024 — Rated 10 out of 10 by K.E. Zerorez Los Angeles
What do you like about our products and services?

you always do a great job cleaning my carpets. Julio did a fabulous job on 6-1-24

Report a concern   June 6, 2024 — Rated 10 out of 10 by Kate Winn-Rogers Zerorez Los Angeles
What do you like about our products and services?

Technician was here on time; very pleasant and helpful. Job well done!

Report a concern   June 6, 2024 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Return client. Xavier was prompt, courteous, and did a great job.

Report a concern   June 6, 2024 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Techs always do a thorough job! Thank you, Sal!

Report a concern   June 6, 2024 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

My carpet is 28 years old and I have consistently used ZeroRes, it looks fabulous!
Our technician was timely, professional and did a great job.


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