Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34658 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 12, 2024 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Ease of making a reservation

Report a concern   July 12, 2024 — Rated 0 out of 10 by C.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Horrible! Will not be returning! The rep was not friendly and was not responsive. He left a mess in my house. The hose knocked my walls and left black marks and dirty water all over my walls, floors and baseboards. I was so furious, I asked him to leave before he finished cleaning the tile in the kitchen. I called the main office to let them know and was informed that the manager would call be back and never did. I would like a complete refund as I paid someone to dirty my house and ruin my walls.

Report a concern   July 12, 2024 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule, great technicians. Great service.

Report a concern   July 12, 2024 — Rated 10 out of 10 by L.W. Zerorez Los Angeles
What do you like about our products and services?

Excellent job, Jeff explained the whole process. He brought new life to carpet. will use your service again. Jeff only

Report a concern   July 12, 2024 — Rated 10 out of 10 by L.P. Zerorez Los Angeles
What do you like about our products and services?

wil was very nice. worked efficiently and quickly! Just did the job we asked no up selling!

Report a concern   July 12, 2024 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Very professional. Very thorough. Did a great job on the carpets. The kitchen travertine looks better than it has looked in a long time.

Report a concern   July 12, 2024 — Rated 10 out of 10 by Anthony Chavez Zerorez Los Angeles
What do you like about our products and services?

Very professional with an attention to detail. Their tech was very personable.

Report a concern   July 12, 2024 — Rated 10 out of 10 by G.F. Zerorez Los Angeles
What do you like about our products and services?

Excellent work every time. Personable worker.

Report a concern   July 11, 2024 — Rated 10 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

Great technicians, fair pricing and excellent service.

Report a concern   July 11, 2024 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

Very professional service and did a great job! The carpet dried faster than expected and it looks amazing!

Report a concern   July 11, 2024 — Rated 10 out of 10 by C.S. Zerorez Los Angeles
What do you like about our products and services?

Helpful and knowledgeable technician

Report a concern   July 10, 2024 — Rated 10 out of 10 by B.L. Zerorez Los Angeles
What do you like about our products and services?

Very thorough cleaning.

Report a concern   July 10, 2024 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

No chemical residue.

Report a concern   July 10, 2024 — Rated 10 out of 10 by E.L. Zerorez Los Angeles
What do you like about our products and services?

The technician, Jeff was very professional. He cleaned my carpets thoroughly and offered suggestion for keeping it clean in the future.

Report a concern   July 10, 2024 — Rated 10 out of 10 by B.H. Zerorez Los Angeles
What do you like about our products and services?

The tech did a great job

Report a concern   July 10, 2024 — Rated 8 out of 10 by P.L.M. Zerorez Los Angeles
What could we do to improve?

The man did a good job with the carpet. He also done my tile. I just love the outcome.

Report a concern   July 10, 2024 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

The company follows up immediately and keeps the customer updated. All the employees are professional and friendly. The price was fair and honest.

Report a concern   July 10, 2024 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Job well done

Report a concern   July 9, 2024 — Rated 10 out of 10 by Colleene Preciado Zerorez Los Angeles
What do you like about our products and services?

Very professiona technician. Explains what that will do. Tells you price in advance.
Most of all, it is the real deal. There is no residue at all! Carpets are fresh and sparkling clean.

Report a concern   July 9, 2024 — Rated 10 out of 10 by Marilyn Ault Zerorez Los Angeles
What do you like about our products and services?

Robert did a fantastic job on my carpets, porcelain tile, and throw rugs. They look just like new. Have not ever had anyone do such a great job.

Report a concern   July 9, 2024 — Rated 10 out of 10 by V.S. Zerorez Los Angeles
What do you like about our products and services?

Eduardo's ability to clean our carpets and furniture so very well.

Report a concern   July 8, 2024 — Rated 10 out of 10 by S.W. Zerorez Los Angeles
What do you like about our products and services?

Very fast and efficient

Report a concern   July 8, 2024 — Rated 10 out of 10 by Susan Semegran Zerorez Los Angeles
What do you like about our products and services?

I have been using you folks for a very long time. Wouldn't think of using another carpet service. I had my house re carpeted last year and decided I should get it cleaned whether or not it needed it just to make sure it will last a long time like my past carpet. Your young men are very nice and professional and I am glad I had it taken care of this past Saturday. I have touted good things about you folks to my family and friends and they all feel the same way after using your service. And when you have deal going I jump on it. Thank you for your service

Report a concern   July 8, 2024 — Rated 10 out of 10 by R.D. Zerorez Los Angeles
What do you like about our products and services?

The zerorez technician did a thorough, clean job on our carpets. He was a professional. He prepped and protected our floors and bannisters, which we appreciated. This carpet company is a keeper for sure. Thank you for doing a great job!!

Report a concern   July 7, 2024 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

polite and thorough service, great results. we have used them for years.

Report a concern   July 7, 2024 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

The cleaner was on time, did a good job, and was very professional.

Report a concern   July 7, 2024 — Rated 7 out of 10 by G.D. Zerorez Los Angeles
What could we do to improve?

prices seem very high, especially for a 8X10 carpet. Extra protectant seems high $30 per romm. Don't remember a $36 water fee, especially if water is recycled

Report a concern   July 7, 2024 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The specials are fantastic, the technicians are friendly and always arrive on time. No pressured upsales. Carpet clean and drys in a day. Highly recommend.

Report a concern   July 7, 2024 — Rated 8 out of 10 by G.M. Zerorez Los Angeles
What could we do to improve?

I was told that using your service, with your different water, would leave my carpets clean but not crunchy. I was pleased with the outcome regarding cleanliness but the process did leave the carpets crunchy. In addition, in my opinion, it took quite a while for the carpets to dry.

Report a concern   July 7, 2024 — Rated 10 out of 10 by Patrice Sieler Zerorez Los Angeles
What do you like about our products and services?

Julio was very efficient and courteous. He told me all the variables and let me choose without any pressure. A Good Guy !!


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