Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34656 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 1, 2024 — Rated 10 out of 10 by Susan Schneider Zerorez Los Angeles
What do you like about our products and services?

Edwardo was very nice and professional. The floors and the carpets were cleaned beyond wildest dreams all without using chemicals. Thank you.

Report a concern   August 1, 2024 — Rated 10 out of 10 by Michael Forsythe Zerorez Los Angeles
What do you like about our products and services?

Our cleaner man is Jorge and we always request him. Does a complete cleaning every time!

Report a concern   August 1, 2024 — Rated 10 out of 10 by S.D.S. Zerorez Los Angeles
What do you like about our products and services?

quick and friendly service

Report a concern   July 31, 2024 — Rated 10 out of 10 by E.G. Zerorez Los Angeles
What do you like about our products and services?

Zerorez did a great cleaning job, was soo careful with furniture, etc. Very thorough and got spots out I never thought would come out.

Report a concern   July 31, 2024 — Rated 10 out of 10 by L.D. Zerorez Los Angeles
What do you like about our products and services?

The technician was great and very professional and efficient

Report a concern   July 31, 2024 — Rated 10 out of 10 by B.C. Zerorez Los Angeles
What do you like about our products and services?

Everything !! Carpets and tile look like new !! Very professional!!

Report a concern   July 30, 2024 — Rated 10 out of 10 by C.R. Zerorez Los Angeles
What do you like about our products and services?

Have used zeorez for many years. I can always depend on the deep cleaning the zerorez product/procedure produces...without water left behind. The employees have also been pleasant and professional.

Report a concern   July 30, 2024 — Rated 10 out of 10 by Ralph Von Ossko Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerprez, for about 20 years.

The service has always been first rate, and the staff are just about the best anyone could ask for. They are extremely professional and helpful at the same time.

Never mid shopping for a Carpet cleaning service, ZEROREZ is it !

Report a concern   July 30, 2024 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The technicians are knowledgeable, helpful. Give helpful hints when asked and do a darn good job on my floors and tile. Grout turned out great.

Report a concern   July 30, 2024 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

Sal who cleaned my carpets was excellent!! Very knowledgeable of carpets & their fiber content. My carpets look wonderful He was very professional & courteous!! thank you very much I will certainly recommend him to my friends!!

Report a concern   July 30, 2024 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

COMUNICATION, promptness, pleasant technician, works very hard to make sure carpet is as clean as possible

Report a concern   July 30, 2024 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Profesional, excellent service

Report a concern   July 29, 2024 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

The service technician, Maurice, did an excellent job and the rooms dried up quickly with their products.

Report a concern   July 29, 2024 — Rated 10 out of 10 by L.H. Zerorez Los Angeles
What do you like about our products and services?

Easy to schedule. Easy to work with. No harsh chemicals - everything was done thoroughly and professionally. I had carpet, rugs, tile, stairs and my couch cleaned. It looks great! Feels good to have it all clean again!

Report a concern   July 29, 2024 — Rated 10 out of 10 by Nancy Coulter Zerorez Los Angeles
What do you like about our products and services?

I recently had my carpets cleaned by Zerorez. Francisco was the specialist who cleaned my carpets. He was on time, and thorough. He was careful not to leave a mess in my house and my carpets looked great. He answered all my questions and went above and beyond to do a good job. This was the first time I’ve used a carpet cleaner and their prices seem fair.

Report a concern   July 29, 2024 — Rated 10 out of 10 by Kelly Poly Zerorez Los Angeles
What do you like about our products and services?

We had our fabric tufted headboard and fabric barstool cleaned. Both look great! The service was easy and quick.

Report a concern   July 29, 2024 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Very good service. Did a great job. Will use again.

Report a concern   July 29, 2024 — Rated 0 out of 10 by R.E. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Free reclean translates to your Tech walking into my home, then saying, no that ZeroRez does not have a small enough tool head.
Terrible customer service.
Most disappointed!
A waste of $400 on July 5, 2024!
Name removed
5043 Delacroix Road
Rancho Palos Verdes, CA 90275
Cell: Phone number removed

Report a concern   July 29, 2024 — Rated 10 out of 10 by B.D. Zerorez Los Angeles
What do you like about our products and services?

Friendly and got the job done

Report a concern   July 29, 2024 — Rated 10 out of 10 by C.G. Zerorez Los Angeles
What do you like about our products and services?

ZeroRez cleans my off white carpet really well. It is the best carpet cleaning service I have used. I love that it dries very quickly. Outstanding results, my carpet looks brand new and it is four years old and I have a dog too. The employees take care to put plastic under all of my wooden furniture that could not be moved.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Tom Patton Zerorez Los Angeles
What do you like about our products and services?

The service person was on time and thorough in his cleaning of my rugs and couches.

Report a concern   July 28, 2024 — Rated 10 out of 10 by K.S. Zerorez Los Angeles
What do you like about our products and services?

Robert was great! Professional, informative and had an attention for detail.

Report a concern   July 28, 2024 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

My couch and chairs look good. I loved that there was not any odor left from the cleaning solution.

I must say that the gentleman that completed the cleaning service ( Jeremy) was a top notch employee and an excellent ambassador of your brand.

He could not have been more pleasant, professional, and polite. He has a great attitude and it was clear to me he cared about doing a good job and gave great care to my home and furniture.

If I owned my own company I would thrilled if he treated my customers the way he treated me.

I have given your company name and specifically Jeremy’s name to two friends for carpet cleaning.

Report a concern   July 28, 2024 — Rated 10 out of 10 by Wendy Chieffo Zerorez Los Angeles
What do you like about our products and services?

Robert was very thorough, nice, patient, and went the extra mile to give us great service!

Report a concern   July 28, 2024 — Rated 2 out of 10 by E.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

There were a few spots that didn’t get clean. But more then that it took almost 3 days to dry, which lead to us needing to stay one night in a hotel as well as run our ac non stop for two days. This resulted in extra monetary expenses that we were not expecting.

Report a concern   July 28, 2024 — Rated 3 out of 10 by J.L. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

One of the rooms was not done correctly. Needs a once over.

Report a concern   July 27, 2024 — Rated 10 out of 10 by Denise Barganski Zerorez Los Angeles
What do you like about our products and services?

The service was easy to schedule and the text communication was excellent. The technician was professional and the results were as promised.

Report a concern   July 27, 2024 — Rated 10 out of 10 by M.B.C. Zerorez Los Angeles
What do you like about our products and services?

They were right on time and very professional. And they got my very carpets looking like new. Very happy with the service.

Report a concern   July 27, 2024 — Rated 10 out of 10 by R.S. Zerorez Los Angeles
What do you like about our products and services?

Great service!

Report a concern   July 27, 2024 — Rated 10 out of 10 by David Stevenson Zerorez Los Angeles
What do you like about our products and services?

We have used Zerorez for over 15 years, great product for carpets and tile. Also, the Technicians are always great. We had technician Maurice North clean our tile throughout the house and he did a great job. Efficient, friendly and knowledgeable. Nothing to complain about as everything turned out perfect.


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