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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I wish to comment on the cleaning job by Daniel. He was very professional and explained that some stains would not come out. I am 84 years old and have cleaned this carpet for several years and always got most of it cleaned. It took very little time, in the living room, as it was only dirty in one area. Of the hour here he only spent about 15 minutes on the troubled area. After it dried it looked no better and possibly worse. My wife tried lemon juice on the stains it worked wonders. Had I known this I probably would not have called you. My sister in Sonoma recommended you. Just thought you might be interested. Ron Last name removed
Great service, excellent product! Service Tech Matt was on time and did a great job on our carpet and area rugs. Will continue to use Zerorez for cleaning.
Office manager was professional in helping with a problem. Tech did a great job.
carpets dry quickly and stays clean as long as we are careful to remove our outdoor shoes so as not to drag in residue from the black top.
Carpet Stains always come up and do not return.
Porceline Tile and grout shines and looks new.However, on the last cleaning there are two corners that were overlooked. I do not like to complain but would have appreciated more attention to detail.
Guy was very professional, answered all my questions, and very cooperative and patient.
There isn't anything I don't like, that is why I continue to use you!
Nice, polite, diligent technicians. Gets everything cleaner than anyone else.
Quick to dry and recommended by Karastan Carpet mills.
Love the fact no residue! Robert is very knowledgeable and helpful. His helper Leo will be a great technician. Already referred two people! Thank you Zerorez!
Robert Keith was amazing with all he did. He was truly exceptionable!! I will definitely refer him to all my friends. A big thank you to Robert!!!
First name removed Philliips
The job was done right. The communication was excellent. Showed up on time and was professional.
on time and done in a efficient manner, reasonable cost
Livingston Panhorst does an excellent job. Very professional.
Great service and results
I paid $ 700 for a strip and clean of my slate. Apparently my dirt was sealed in the sealer need to be removed. Larry told me it was about a three hour job a lot of work. The guys showed up and we're out in an hour and a half and as far as I can see, the grout lines are still dirty. The guys were very nice and professional but I don't feel like I got my money's worth.
The people are great
There was a stain that did not come out and I do not know if the operator saw it and tried or it was missed.
on time, pleasant, efficient, helpful
Our technician was fantastic, the best ever.
Carpet stays clean longer. Spots do not return.
You come when you say you will. The carpet and upholstery doesn't get too wet and therefore dries fast. Leaves the carpet and upholstery very clean but free of cleaning residue.
Very knowledgeable and friendly staff. Best of all, the carpet really does look clean.
Darnell did a wonderful job cleaning my carpet. He was well trained and knows whathes doing. Polite/respectful.
No chemicals! No residue!
The technician, Sal, was awesome. Very friendly and courteous/professional. As I am female and was home by myself, he did not make me uncomfortable and was very thorough and detailed with his work. I would be happy to use Zerorez again and have Sal visit my home.
Efficient, very clean and thoughtful, hardworking, non-chemical.
how nice the carpet cleaned up and how quick the job was done.
The tech was terrific, on time and worked hard. My carpets were completely cleaned by 9 am. When i got home at 6 pm, some areas were still wet - enough so that I could soak up the moisture. so i spent significant time that evening using towels to dry the floor. i'd have been happier if the carpet had dried evenly. Note that i did have the special pet treatment.
Really I was amazed how good the carpets turned out. Better than any service I have used and the carpet is over 10yrs old. Stains that came back with every other service were gone. I will use them again and for there other services they offer.
Daniel the tech was great as well.
No chemicals and superior cleaning!