- Phone: (949) 387-2222
- Visit Website
based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Matt H was our service guy and we discussed the carpet areas that needed to be cleaned. He explained the cleaning process.The results were professional and we were very satisfied.
Good job. He was knowledgeable and quick!
Rashad is fabulous! His work is impeccable and he's a lovely man!
Levon (spelling?) did a very good job. He was fast, thorough and friendly.
Marcel was our tech and he is a gem!!! and such amazing results. You see we have a special needs kitty who leaks when she is sleeping and sometimes even just walking. Needless to say, it's been a challenge to keep our house clean. The Zerorez cleaning process is amazing! You'd never know we had the situations we do with Fluffy, that's her name! She's just adorable and now that my rug is clean again I can allow guests in my home. Thank you Marcel and Zerorez for making my home ready for another holiday season! The V.P.'s in North Hills, CA!
Professional service, courteous, throughout and knowledgeable.
professional
Roberts professional and courteous nature. He loves what he does and it shows.
The technician did a great job!!!!!
The wood flooring treatment including sanding, staining and buffing was not a service I expected. It is nice to be able to have carpet and wood flooring taken care of with one company.
Robert was excellent- he went above and beyond the service we expected. He spent extra time on our wood floors and made them look like new. They were in bad shape.
Great work and great service !
You guys are the best... on time.. and great service.
Very professional. Always an excellent job! Looking forward to your window washing service.
The cleaner was prompt and honest about the services and work. He told us upfront that he could get the stains out but he said he could make the rest of the carpet better and he did.
These guys do a great job. We live in a home with light carpet which has been damaged by were and tear and pets stains. Zerorez comes in and makes the carpet look like new. After using them, I can never go back to other carpet cleaners. I'm so grateful for Zerorez.
Be more realistic on your promotional vidros. Those show very soiled carpets coming clean like new, when in fact older carpets wear prevents the cleaning from being as positive.
Stains in my own carpet have retutned.
Once again, just when I thought my carpet for sure needed to be replaced, Zerorez came to the rescue and my white carpets literally look brand-new! Zerorez is not the cheapest, but they are by far the best. You get what you pay for and I will never use anyone else!
My experience with zerorez provider Matt was great. He was v professional & knowledgeable. Best of all the dirty tracking area on my carpet disappeared. Thanks.
Great customer service. Our technician Robert was very nice and did a great job. He got some tough stains out and the carpet looks amazing. I loved that there was no perfume smell and the carpet dried fast.
Always does a great job. Stains are gone and old ones don't come back!
Your employees are always so polite and helpful...I tell everyone about your service all the time. We also use you guys to have our offices cleaned.
Kim Pena
ExIceland work. Tech was helpful and friendl.
I love how clean my carpet is and the courteous service!
Nice job, nice people.
EFFICIENT, PUNCTUAL, COMMUNICATE WELL, AFFORDABLE
After cleaning our carpet looks like new & its 15 years old! I know it’s the carpet cleaning by Zerorez that doesn’t ruin the fibers through their cleaning solutions & method that keeps our carpet looking & smelling clean & fresh! Thank you to your wonderful service reps for their eye for detail & care of the carpet & my floors & furniture. I will definitely be calling them back to freshen up my sofa also!
The service was fabulous and done in a timely manner. The carpets look so good and no more spots.
Excellent product, great technicians, easy to schedule, reliable
We have used Zerorez for years in our home for cleaning our carpets. We bought high end quality carpets and they still look great after 30 years. The cleaning process without soap or chemicals have kept the carpets looking fresh. The technicians doing the work are always courteous and concerned that we are satisfied with the end job.
Your processs is very efficient and effetive
Great service, excellent tile and grout cleaning!