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based on 34866 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet was extremely soiled when I called for the appointment. Zerorez did an amazing job on the carpet. They look so much better and there is no more pet odor. This is honestly the only way to clean carpet.
As far as I'm concerned there is nothing more you can do to improve....Zerorez is the best process and Robert is the best technician. ..a winning combination! My carpet is 22 years old and it looks like it's new after Robert is finished. Very satisfied customer for several years.
We are very satisfied repeat customers as we really like your carpet cleaning process and technicians. Daniel was prompt, thorough, friendly and professional.
The company is professional, helpful and just generally great to deal with! The work is top notch and the technicians have been a pleasure to have in my home.
My carpet dries quickly after cleaning, and stays looking clean for months afterward. Old stains don't bleed through!
Great job. My carpets have never been so clean!
The floors look great in general. However, after the man left, I noticed some dark grout in corners, by the sides of the walls, and hours later we noticed a huge puddle of the sealer under our Christmas tree. It took a few towels to clean that up. I spent about 30 minutes I the bathroom cleaning corners, along the walls and around the toilet, etc.
Alll in all I am going to use Zerorez again.
Richard was great to work with and was flexible which I appreciated.
Great job !
You don’t need to baby sit I can trust the company!
Your technicians are cordial, on time, very capable, and get right to work once they walk through the house. They have the right equipment and supplies for the various types of cleaning. I have used them half a dozen times and am always impressed with results. I had my tile grout cleaned for the first time this week. It hadn't been done in the twelve years since I've lived here and probably for some time since the last owner lived here. It looks like new! Way to go!
I’ve been using Zerorez for a few years, like the no-soap concept, and have been very happy with courtesy and professionalism of the service reps. This time, we had our carpets upstairs and downstairs cleaned, as well as our tile floors in our kitchen and entryway.. When the rep showed me how he’d even removed all the dirt, dog hair and grime from even our family room carpet (the inevitable dirt donut around the coffee table where we watch the most TV), and then asked me if I’d like him to apply a sealer, I agreed. Certainly didn’t want that carpet to get dirty any tome soon. Then I had him seal our porcelain tile grout. Done! Everything looks fantastic and we’re ready for the holidays.
Our Carpet Cleaner Jorge Martinez was SUPER fantastic. I NEVER thought that we would get anyone as good as the one that we have been using for the last 20 years or so. But when I saw how Jorge was working I was impressed. He took his time, and used overlapping strokes, so that the carpet was really gone over multiple times. This was a technique used by our former and fabulous carpet cleaner. When I complimented Jorge, it turned out that he trained with our beloved former carpet cleaner!!
Our Zerorez experience was 20 stars! We loved Jorge and the Power Water worked wonders!! Thank you Zerorez!!
I love how clean my carpets are with your process and that they stay cleaner longer. They also feel cleaner unlike soap based cleaning processes which leave the carpets feeling stiff and as if a residue remains in the carpet.
Eduardo does a fantastic Job!
Brian was thorough and professional and on time.
prompt, polite, professional, good results!
Fresh and expedient!
I have been using Zerorez for years now and I really like the fact that the rug does dry over night. The men who do the work are very friendly and do a good job. \
Daniel did a great job. We will definitely request him the next time we have our rugs cleaned.
The best is my floors are really clean without the smell of cleaning products. Second best is that the floors are dry within six hours.
And the staff has been so helpful and friendly in every way. I have recommended you to many friends. Just told my neighbor about your good service today. I rate your company a big 10!!!
The professionalism of the worker and how nice the carpet looked when the job was completed.
The carpets are clean! Friendly staff.
The work is always done professionally by a knowledgeable and friendly technician. The quality of the cleaning is great. I do often recommend Zerorez to others.
It works. Don't trust anyone else with our carpet. No soap residual to dull the carpet.
They did a great job
Have recommended you to two neighbors who saw your truck. Robert K has been here before. He's a "10". Very efficient and cordial.
Brian our technicians, was professional, courteous and knowledgeable. Highly recommend.
Staff are always prompt and professional. Cleaning is non-toxic and by far has given the best results.
Your technician was well informed and professional, not to mentioned my carpets look brand new....
He told me things to do to help maintain my carpet and assured my that the additional treatment would help keep my carpet cleaner and was still safe for my dog to walk on.
Carpets are clean and residue free! Carpets dry quickly