Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34866 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 30, 2018 — Rated 10 out of 10 by M.M. Zerorez Los Angeles
What do you like about our products and services?

The carpet stay clean for a very long time. Unlike all others we have used in the past.

Report a concern   November 30, 2018 — Rated 10 out of 10 by Millee Ratcliffe Zerorez Los Angeles
What do you like about our products and services?

The people who make a customer feel like family.

Report a concern   November 29, 2018 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Quick and easy.

Report a concern   November 29, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Clean carpet. No residue. Awesome technician and great communication from start to finish.
Thank you very much! :)

Report a concern   November 29, 2018 — Rated 10 out of 10 by E.P. Zerorez Los Angeles
What do you like about our products and services?

Promptness. Care. Thoroughness. Courtesy.

Report a concern   November 28, 2018 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Thaw carpet looks great, the method is exact. It always remains clean for a long time. The technician arrives on time and is very professional.

Report a concern   November 28, 2018 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

love the way carpet looks. not sticky like other companies.

AND, now you do windows and i will be using your service for that.

thx!!

Report a concern   November 28, 2018 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

Quality service. Knowledgeable technicians. Perfectly cleaned carpets.

Report a concern   November 28, 2018 — Rated 10 out of 10 by A.S. Zerorez Los Angeles
What do you like about our products and services?

Robert was a pleasure to have working in the house. He was on time, got to work quickly and most of all, had a good sense of humor. I have recommended this company to friends and will continue to do so.

Report a concern   November 28, 2018 — Rated 10 out of 10 by H.L. Zerorez Los Angeles
What do you like about our products and services?

Your service rep was on time and did an excellent job.

We like that you offered a 2-hour arrival window. We had Stanley Steemer set to do this cleaning, but they offered a 5-hour arrival window, so we cancelled their service and called you!

Report a concern   November 28, 2018 — Rated 6 out of 10 by J.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Residual spotting on couch and discount code wasn’t applied upon billing.

Report a concern   November 28, 2018 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

Able to use text so schedule appointments for quick and easy dialogue. Service showed up on time and was professional. No complaints at this point.

Report a concern   November 28, 2018 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

Ever since we have been using Zerorez we have felt that the carpet is cleaner than with previous services we have used. One of our sons used you and was very pleased so he recommended you to us. We have since recommended you to various friends. The technician, Rashad, was very thorough and really worked one area that was sort of bad. He was very nice, very professional, and very friendly. After the first time with Zerorez we decided we won't use any other carpet cleaning service. Thanks!

Report a concern   November 28, 2018 — Rated 10 out of 10 by Guy Dunville Zerorez Los Angeles
What do you like about our products and services?

On Time, do what you say you will do, no add on's, extra charges for no good reason.
Professional looking, Company Trucks, presentation and follow up. I have already recommended your Company and they were happy also. I have used you for the 2nd time and will continue if you maintain the same standard that you do now. Your rep LevonPanorst does a great job.

Report a concern   November 28, 2018 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

My carpets are always clean and you always do a better job than any other competitor that I have used in the past.

Report a concern   November 28, 2018 — Rated 10 out of 10 by K.H. Zerorez Los Angeles
What do you like about our products and services?

My carpets always look great and the service guys are polite and respectful

Report a concern   November 28, 2018 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Good work

Report a concern   November 28, 2018 — Rated 9 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Minimal soap residue

Report a concern   November 28, 2018 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

I have been using Zerorez for years and have always been extremely satisfied with the job they do and have never had a problem with anything concerning each cleaning. Their technicians are professional and really nice.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Mike Guarnieri Zerorez Los Angeles
What do you like about our products and services?

This time I had to have a reclean but when Robert was finished my floor looked brand new. Robert will be my technician for all cleanings in the future.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Douglas Bowler Zerorez Los Angeles
What do you like about our products and services?

Work was done expeditiously but very well and spots I didn’t think he could get out, he did. Very courteous and pleasant. Definitely will call again when I need carpet service.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Veronica White Zerorez Los Angeles
What do you like about our products and services?

Carpet and flooring looks amazing. Love the products no left over residue. Daniel is great, always willing to assist …..see you again. Thanks

Report a concern   November 27, 2018 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

The quality of work is excellent. Our carpet (17 years old!) looked practically new again after Zerorez carpet cleaning service!

Report a concern   November 27, 2018 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Friendly, courteous, and very professional service.

Report a concern   November 27, 2018 — Rated 10 out of 10 by G.S.G. Zerorez Los Angeles
What do you like about our products and services?

Best non toxic carpet clean ever !

Report a concern   November 27, 2018 — Rated 10 out of 10 by Garnette Black Zerorez Los Angeles
What do you like about our products and services?

Levon was able to start earlier, very organized, thorough, and quick. You did an excellent job!

Report a concern   November 27, 2018 — Rated 10 out of 10 by J.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, great work on my carpet.

Report a concern   November 27, 2018 — Rated 10 out of 10 by Susan Martinez Zerorez Los Angeles
What do you like about our products and services?

Punctual and courteous. Offer helpful solutions and recommendations to carpet problems.
Art Martinez.

Report a concern   November 26, 2018 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

We had our carpets cleaned. Michael did a great job! He also mentioned that he could clean our ceramic tiles.

Report a concern   November 26, 2018 — Rated 9 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

The technicians were polite and efficient in completing the task on hand. The carpets look great, compared to what they looked like before. Thank you for arranging and scheduling the technicians to come ou in a timely manner before the holidays.


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